Question 1

An advantage of decentralization is that it:

Accepted Answer

A)  allows top managers to keep the organization focused on organizational goals. 
B)  simplifies the coordination process. 
C)  may increase the motivation of managers. 
D)  ensures predictable behavior. 
A)  allows top managers to keep the organization focused on organizational goals. 
B)  simplifies the coordination process. 
C)  may increase the motivation of managers. 
D)  ensures predictable behavior.

Question 2

Which of the following is not a maintenance function?

Accepted Answer

A)  Market research 
B)  Janitorial services 
C)  Engineering 
D)  Personnel 
A)  Market research 
B)  Janitorial services 
C)  Engineering 
D)  Personnel

Question 3

A waiter sets up a meeting with his boss to see if he can meet with the cook and find out why the food keeps taking so long to cook. This integrating mechanism is called ________.

Accepted Answer

A)  a liaison role 
B)  hierarchy of authority 
C)  task force 
D)  direct contact 
A)  a liaison role 
B)  hierarchy of authority 
C)  task force 
D)  direct contact

Question 4

Which of the following is not a characteristic of an organic structure?

Accepted Answer

A)  Coordination is achieved through standardization. 
B)  Both the informal and formal authority relationships change in response to changing internal conditions. 
C)  Integrating mechanisms are complex. 
D)  Roles are loosely defined. 
A)  Coordination is achieved through standardization. 
B)  Both the informal and formal authority relationships change in response to changing internal conditions. 
C)  Integrating mechanisms are complex. 
D)  Roles are loosely defined.

Question 5

An organizational chart is a drawing that primarily depicts ________.

Accepted Answer

A)  socialization 
B)  differentiation 
C)  integration 
D)  standardization 
A)  socialization 
B)  differentiation 
C)  integration 
D)  standardization

Question 6

At theB.A.R and Grille Restaurant, Bob and Amanda took turns cooking and waiting on tables. This type of organization is ________ .

Accepted Answer

A)  complex 
B)  simple 
C)  specialized 
D)  coordinated 
A)  complex 
B)  simple 
C)  specialized 
D)  coordinated

Question 7

Decentralization is most effective when an organization:

Accepted Answer

A)  operates in a complex environment. 
B)  operates in a simple environment. 
C)  operates in a stable environment. 
D)  operates in a rich environment. 
A)  operates in a complex environment. 
B)  operates in a simple environment. 
C)  operates in a stable environment. 
D)  operates in a rich environment.

Question 8

________ is the process through which people use their judgment rather than standardized rules to address problems, guide decision making, and promote coordination.

Accepted Answer

A)  Standardization 
B)  Formalization 
C)  Centralization 
D)  Mutual adjustment 
A)  Standardization 
B)  Formalization 
C)  Centralization 
D)  Mutual adjustment

Question 9

Which of the following structures is most appropriate for an organization that operates in a stable environment?

Accepted Answer

A)  Mechanistic 
B)  Organic 
C)  Differentiated 
D)  Systematic 
A)  Mechanistic 
B)  Organic 
C)  Differentiated 
D)  Systematic

Question 10

An organization that differentiates too much will experience higher costs in terms of the amount of time spent on coordinating activities.

Accepted Answer

A) True 
 B)False

Question 11

TheB.A.R. and Grille is a good example of the challenges differentiation poses.

Accepted Answer

A) True 
 B)False

Question 12

Centralization is most effective when an organization:

Accepted Answer

A)  has complex environmental forces. 
B)  operates in a poor environment. 
C)  operates in a stable environment. 
D)  operates in a dynamic environment. 
A)  has complex environmental forces. 
B)  operates in a poor environment. 
C)  operates in a stable environment. 
D)  operates in a dynamic environment.

Question 13

Grouping tasks into roles is part of ________.

Accepted Answer

A)  integration 
B)  formalization 
C)  horizontal differentiation 
D)  vertical differentiation 
A)  integration 
B)  formalization 
C)  horizontal differentiation 
D)  vertical differentiation

Question 14

McDonald's early efforts at restructuring were a disaster in part because ________.

Accepted Answer

A)  the pricing strategy was poorly planned 
B)  certain departments were not structured so as to adapt to the major changes taking place 
C)  the environment was stable, requiring a more mechanistic structure 
D)  the changes came way too late 
A)  the pricing strategy was poorly planned 
B)  certain departments were not structured so as to adapt to the major changes taking place 
C)  the environment was stable, requiring a more mechanistic structure 
D)  the changes came way too late

Question 15

Which of the following integrating mechanisms are listed from simplest to most complex?

Accepted Answer

A)  Liaison roles, integrating roles, teams, task forces 
B)  Direct contact, liaison roles, task forces, teams 
C)  Liaison roles, integrating roles, task forces, teams 
D)  Liaison roles, direct contact, teams, integrating roles 
A)  Liaison roles, integrating roles, teams, task forces 
B)  Direct contact, liaison roles, task forces, teams 
C)  Liaison roles, integrating roles, task forces, teams 
D)  Liaison roles, direct contact, teams, integrating roles

Question 16

"Chiselers" are:

Accepted Answer

A)  punished because they violate the norm by working too slow. 
B)  punished because they violate the norm by working too fast. 
C)  punished by managers because they break the rules. 
D)  praised because they slow down the pace of work. 
A)  punished because they violate the norm by working too slow. 
B)  punished because they violate the norm by working too fast. 
C)  punished by managers because they break the rules. 
D)  praised because they slow down the pace of work.

Question 17

According to Lawrence and Lorsch, a poor fit between an organization and its environment leads to ________.

Accepted Answer

A)  failure 
B)  success 
C)  profit minimization 
D)  effectiveness 
A)  failure 
B)  success 
C)  profit minimization 
D)  effectiveness

Question 18

________ structures promote flexibility, so people initiate change and can adapt quickly to changing conditions.

Accepted Answer

A)  Mechanistic 
B)  Organic 
C)  Complex 
D)  Formalized 
A)  Mechanistic 
B)  Organic 
C)  Complex 
D)  Formalized

Question 19

At theB.A.R. & Grille restaurant, Bob and Amanda have noticed major conflicts between the cooks and the waitstaff. Both departments seem to be making more mistakes, and each side is blaming the other. They set up an integrating mechanism that consisted of "direct contact" through weekly meetings. This has not worked. What should Bob and Amanda try next?

Accepted Answer

Make sure students understand that an in

Question 20

External rules often become internalized norms.

Accepted Answer

A) True 
 B)False

An advantage of decentralization is that it:

Which of the following is not a maintenance function?

A waiter sets up a meeting with his boss to see if he can meet with the cook and find out why the food keeps taking so long to cook. This integrating mechanism is called ________.

Which of the following is not a characteristic of an organic structure?

An organizational chart is a drawing that primarily depicts ________.

At theB.A.R and Grille Restaurant, Bob and Amanda took turns cooking and waiting on tables. This type of organization is ________ .

Decentralization is most effective when an organization:

________ is the process through which people use their judgment rather than standardized rules to address problems, guide decision making, and promote coordination.

Which of the following structures is most appropriate for an organization that operates in a stable environment?

An organization that differentiates too much will experience higher costs in terms of the amount of time spent on coordinating activities.

TheB.A.R. and Grille is a good example of the challenges differentiation poses.

Centralization is most effective when an organization:

Grouping tasks into roles is part of ________.

McDonald's early efforts at restructuring were a disaster in part because ________.

Which of the following integrating mechanisms are listed from simplest to most complex?

"Chiselers" are:

According to Lawrence and Lorsch, a poor fit between an organization and its environment leads to ________.

________ structures promote flexibility, so people initiate change and can adapt quickly to changing conditions.

External rules often become internalized norms.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Managing in a Changing Global Environment

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture Environment

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Managing Innovation and Change

Organizational Birth, Growth, Decline, and Death

Decision Making and Organizational Learning

Managing Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 4: Basic Challenges of Organizational Design

An advantage of decentralization is that it:

Which of the following is not a maintenance function?

A waiter sets up a meeting with his boss to see if he can meet with the cook and find out why the food keeps taking so long to cook. This integrating mechanism is called ________.

Which of the following is not a characteristic of an organic structure?

An organizational chart is a drawing that primarily depicts ________.

At theB.A.R and Grille Restaurant, Bob and Amanda took turns cooking and waiting on tables. This type of organization is ________ .

Decentralization is most effective when an organization:

________ is the process through which people use their judgment rather than standardized rules to address problems, guide decision making, and promote coordination.

Which of the following structures is most appropriate for an organization that operates in a stable environment?

An organization that differentiates too much will experience higher costs in terms of the amount of time spent on coordinating activities.

TheB.A.R. and Grille is a good example of the challenges differentiation poses.

Centralization is most effective when an organization:

Grouping tasks into roles is part of ________.

McDonald's early efforts at restructuring were a disaster in part because ________.

Which of the following integrating mechanisms are listed from simplest to most complex?

"Chiselers" are:

According to Lawrence and Lorsch, a poor fit between an organization and its environment leads to ________.

________ structures promote flexibility, so people initiate change and can adapt quickly to changing conditions.

External rules often become internalized norms.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Managing in a Changing Global Environment

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture Environment

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Managing Innovation and Change

Organizational Birth, Growth, Decline, and Death

Decision Making and Organizational Learning

Managing Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters