Question 1

________ states that in order to manage effectively, an organization should design its structure to fit with the environment.

Accepted Answer

A)  Contingency theory 
B)  Organizational theory 
C)  Organizational behavior 
D)  Environmental richness 
A)  Contingency theory 
B)  Organizational theory 
C)  Organizational behavior 
D)  Environmental richness

Question 2

________ is conformity to specific models  defined by sets of rules and norms that are considered proper in a given situation.

Accepted Answer

A)  Integration 
B)  Management 
C)  Standardization 
D)  Differentiation 
A)  Integration 
B)  Management 
C)  Standardization 
D)  Differentiation

Question 3

The two main subunits that develop in an organization are:

Accepted Answer

A)  functions and divisions. 
B)  marketing and R&D. 
C)  organizational roles and functions. 
D)  horizontal differentiation and vertical differentiation. 
A)  functions and divisions. 
B)  marketing and R&D. 
C)  organizational roles and functions. 
D)  horizontal differentiation and vertical differentiation.

Question 4

McDonald's faced competition from Olive Garden and Chili's so it adopted a more ________ structure.

Accepted Answer

A)  organic 
B)  centralized 
C)  standardized 
D)  mechanistic 
A)  organic 
B)  centralized 
C)  standardized 
D)  mechanistic

Question 5

An advantage of centralization is that it:

Accepted Answer

A)  allows top managers to keep the organization focused on organizational goals. 
B)  encourages flexibility. 
C)  gives top managers time to focus on strategic decision making. 
D)  increases the motivation of middle managers. 
A)  allows top managers to keep the organization focused on organizational goals. 
B)  encourages flexibility. 
C)  gives top managers time to focus on strategic decision making. 
D)  increases the motivation of middle managers.

Question 6

If a company desires predictable behavior, it should authority and adopt a(n) ________ structure.

Accepted Answer

A)  decentralize/mechanistic 
B)  centralize/mechanistic 
C)  centralize/organic 
D)  decentralize/organic 
A)  decentralize/mechanistic 
B)  centralize/mechanistic 
C)  centralize/organic 
D)  decentralize/organic

Question 7

Which of the following would be least appropriate for a company that desires flexibility?

Accepted Answer

A)  Decentralization 
B)  An organic structure 
C)  Mutual adjustment 
D)  Standardization 
A)  Decentralization 
B)  An organic structure 
C)  Mutual adjustment 
D)  Standardization

Question 8

Direct contact is an integrating mechanism that:

Accepted Answer

A)  gives one functional manager the authority to tell another functional manager how to solve a problem. 
B)  involves a vice president meeting directly with two functional managers to resolve their problem. 
C)  is more complex than an integrating role. 
D)  entails two functional managers meeting to solve a common problem. 
A)  gives one functional manager the authority to tell another functional manager how to solve a problem. 
B)  involves a vice president meeting directly with two functional managers to resolve their problem. 
C)  is more complex than an integrating role. 
D)  entails two functional managers meeting to solve a common problem.

Question 9

One disadvantage of decentralization is that:

Accepted Answer

A)  the decision-making process is inflexible. 
B)  it may be hard to motivate managers. 
C)  it may be hard to coordinate activities. 
D)  top managers may neglect strategic decision making. 
A)  the decision-making process is inflexible. 
B)  it may be hard to motivate managers. 
C)  it may be hard to coordinate activities. 
D)  top managers may neglect strategic decision making.

Question 10

The simplest integrating mechanism is simply direct contact between people in different subunits.

Accepted Answer

A) True 
 B)False

Question 11

Organic structures promote flexibility.

Accepted Answer

A) True 
 B)False

Question 12

Status in an organic organization is determined by:

Accepted Answer

A)  organizational structure. 
B)  the team to which a person is assigned. 
C)  the hierarchy of authority. 
D)  the ability to provide creative leadership. 
A)  organizational structure. 
B)  the team to which a person is assigned. 
C)  the hierarchy of authority. 
D)  the ability to provide creative leadership.

Question 13

A mechanistic structure is characterized by:

Accepted Answer

A)  loosely defined rules. 
B)  a high level of standardization. 
C)  complex integrating mechanisms. 
D)  decentralization. 
A)  loosely defined rules. 
B)  a high level of standardization. 
C)  complex integrating mechanisms. 
D)  decentralization.

Question 14

Define "mutual adjustment." Give an example of a cook at a restaurant using mutual adjustment.

Accepted Answer

Mutual adjustment is where people use th

Question 15

The success of Trader Joe's upscale supermarket can be attributed to:

Accepted Answer

A)  A mechanistic structure that allows them to sell upscale products at a lower cost. 
B)  An organic structure that allowed them to focus on the customer better. 
C)  Integrating mechanisms that balanced cost with customer service. 
D)  Successful use of the Contingency structure. 
A)  A mechanistic structure that allows them to sell upscale products at a lower cost. 
B)  An organic structure that allowed them to focus on the customer better. 
C)  Integrating mechanisms that balanced cost with customer service. 
D)  Successful use of the Contingency structure.

Question 16

At theB.A.R. & Grille restaurant, Bob and Amanda have noticed major conflicts between the cooks and the waitstaff. Both departments seem to be making more mistakes, and each side is blaming the other. They set up an integrating mechanism that consisted of a new department. This department had several team members whose responsibility consisted of resolving conflicts before they impacted the customer. Do you agree with this solution? Why or why not?

Accepted Answer

An integrating mechanism needs to solve

Question 17

Which of the following is not a characteristic of a mechanistic structure?

Accepted Answer

A)  Roles are clearly defined. 
B)  The informal organization is very status conscious. 
C)  Complex integrating mechanisms are used. 
D)  The information flow is mainly vertical. 
A)  Roles are clearly defined. 
B)  The informal organization is very status conscious. 
C)  Complex integrating mechanisms are used. 
D)  The information flow is mainly vertical.

Question 18

Which of the following findings were discovered by Lawrence and Lorsch?

Accepted Answer

A)  Organizations that operate in certain environments were more effective if they relied on standardization instead of mutual adjustment. 
B)  Effective companies in stable environments were less formalized. 
C)  Organizations that operate in uncertain environments were more effective if they relied on standardization instead of mutual adjustment. 
D)  All effective companies used complex integrating mechanisms. 
A)  Organizations that operate in certain environments were more effective if they relied on standardization instead of mutual adjustment. 
B)  Effective companies in stable environments were less formalized. 
C)  Organizations that operate in uncertain environments were more effective if they relied on standardization instead of mutual adjustment. 
D)  All effective companies used complex integrating mechanisms.

________ states that in order to manage effectively, an organization should design its structure to fit with the environment.

________ is conformity to specific models  defined by sets of rules and norms that are considered proper in a given situation.

The two main subunits that develop in an organization are:

McDonald's faced competition from Olive Garden and Chili's so it adopted a more ________ structure.

An advantage of centralization is that it:

If a company desires predictable behavior, it should authority and adopt a(n) ________ structure.

Which of the following would be least appropriate for a company that desires flexibility?

Direct contact is an integrating mechanism that:

One disadvantage of decentralization is that:

The simplest integrating mechanism is simply direct contact between people in different subunits.

Organic structures promote flexibility.

Status in an organic organization is determined by:

A mechanistic structure is characterized by:

Define "mutual adjustment." Give an example of a cook at a restaurant using mutual adjustment.

The success of Trader Joe's upscale supermarket can be attributed to:

Which of the following is not a characteristic of a mechanistic structure?

Which of the following findings were discovered by Lawrence and Lorsch?

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Managing in a Changing Global Environment

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture Environment

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Managing Innovation and Change

Organizational Birth, Growth, Decline, and Death

Decision Making and Organizational Learning

Managing Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 4: Basic Challenges of Organizational Design

________ states that in order to manage effectively, an organization should design its structure to fit with the environment.

________ is conformity to specific models  defined by sets of rules and norms that are considered proper in a given situation.

The two main subunits that develop in an organization are:

McDonald's faced competition from Olive Garden and Chili's so it adopted a more ________ structure.

An advantage of centralization is that it:

If a company desires predictable behavior, it should authority and adopt a(n) ________ structure.

Which of the following would be least appropriate for a company that desires flexibility?

Direct contact is an integrating mechanism that:

One disadvantage of decentralization is that:

The simplest integrating mechanism is simply direct contact between people in different subunits.

Organic structures promote flexibility.

Status in an organic organization is determined by:

A mechanistic structure is characterized by:

Define "mutual adjustment." Give an example of a cook at a restaurant using mutual adjustment.

The success of Trader Joe's upscale supermarket can be attributed to:

Which of the following is not a characteristic of a mechanistic structure?

Which of the following findings were discovered by Lawrence and Lorsch?

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Managing in a Changing Global Environment

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture Environment

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Managing Innovation and Change

Organizational Birth, Growth, Decline, and Death

Decision Making and Organizational Learning

Managing Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters