Question 1

Axley (1996) uses the following four criteria for evaluating communication methods:

Accepted Answer

A) Speed, reach, interactivity, richness. 
B) Reach, interactivity, richness, social presence. 
C) Speed, interactivity, richness, and ability to document messages.. 
D) Reach, richness, social presence, and ability to document messages. 
E) Interactivity, richness, social presence, and ability to document messages. 
A) Speed, reach, interactivity, richness. 
B) Reach, interactivity, richness, social presence. 
C) Speed, interactivity, richness, and ability to document messages.. 
D) Reach, richness, social presence, and ability to document messages. 
E) Interactivity, richness, social presence, and ability to document messages. A

Question 2

The use of electronic communications technology tends to:

Accepted Answer

A) Increase the importance of status differences among communicators. 
B) Reduce the need to establish communication norms. 
C) Reduce conformity pressure in group decisions. 
D) Decrease the sense of participation in an organization. 
E) All of the above are true. 
A) Increase the importance of status differences among communicators. 
B) Reduce the need to establish communication norms. 
C) Reduce conformity pressure in group decisions. 
D) Decrease the sense of participation in an organization. 
E) All of the above are true. C

Question 3

Richness in the communications technology is important for uncertain tasks.

Accepted Answer

A) True 
 B)False  True

Question 4

The various types of meetings created by communication technology vary in terms of:

Accepted Answer

A) Time and place. 
B) Time and distance. 
C) Place and structure. 
D) Structure and creativity. 
E) Structure and cost. 
A) Time and place. 
B) Time and distance. 
C) Place and structure. 
D) Structure and creativity. 
E) Structure and cost.

Question 5

Which of the following tasks is NOT suited for virtual teams?

Accepted Answer

A) Negotiation. 
B) Idea generation. 
C) Problem-solving. 
D) Brainstorming. 
E) Information gathering. 
A) Negotiation. 
B) Idea generation. 
C) Problem-solving. 
D) Brainstorming. 
E) Information gathering.

Question 6

Which of the following is NOT a major function of electronic group communication systems?

Accepted Answer

A) Communicating with outside groups and organizations. 
B) Increasing personalization of the work environment. 
C) Structuring the group's communications. 
D) Allowing group members to communicate with each other. 
E) Providing access to information databases. 
A) Communicating with outside groups and organizations. 
B) Increasing personalization of the work environment. 
C) Structuring the group's communications. 
D) Allowing group members to communicate with each other. 
E) Providing access to information databases.

Question 7

A virtual team is any team mediated by:

Accepted Answer

A) Time. 
B) Distance. 
C) Technology. 
D) All of the above. 
E) None of the above. 
A) Time. 
B) Distance. 
C) Technology. 
D) All of the above. 
E) None of the above.

Question 8

Compared to face-to-face communications, electronic mail communication is:

Accepted Answer

A) Richer. 
B) Faster. 
C) More interactive. 
D) Has a higher "social presence". 
E) All of the above are true. 
A) Richer. 
B) Faster. 
C) More interactive. 
D) Has a higher "social presence". 
E) All of the above are true.

Question 9

When selecting a new type of communication technology, it is important to remember that:

Accepted Answer

A) The more powerful (rich) technology is usually the best. 
B) One type of communication technology should be used in all parts of the organization. 
C) The right communication technology depends on the situational context. 
D) Communication technology effects only the formal communication system. 
E) Most new communication technologies are easily adopted by users.True/False 
A) The more powerful (rich) technology is usually the best. 
B) One type of communication technology should be used in all parts of the organization. 
C) The right communication technology depends on the situational context. 
D) Communication technology effects only the formal communication system. 
E) Most new communication technologies are easily adopted by users.True/False

Question 10

A team may be considered virtual only if it never meets face-to-face.

Accepted Answer

A) True 
 B)False

Question 11

In what four ways can communication and collaboration technologies be used to support team work?

Accepted Answer

Communication and collaboration technolo

Question 12

Which of the following is NOT a way for technology to support teamwork?

Accepted Answer

A) Gather and present information. 
B) Help team members communicate both internally and externally. 
C) Help teams process information. 
D) Help teams resolve conflicts. 
E) Help teams process information . 
A) Gather and present information. 
B) Help team members communicate both internally and externally. 
C) Help teams process information. 
D) Help teams resolve conflicts. 
E) Help teams process information .

Question 13

The two major challenges facing virtual teams are dealing with communications problems and resistance to technology.

Accepted Answer

A) True 
 B)False

Question 14

During decision-making, virtual teams, as compared to face-to-face teams, are more likely to:

Accepted Answer

A) Focus on emotions of members. 
B) Exchange information. 
C) Focus on social characteristics of group members. 
D) Be distracted by irrelevant social information. 
E) Share unique information . 
A) Focus on emotions of members. 
B) Exchange information. 
C) Focus on social characteristics of group members. 
D) Be distracted by irrelevant social information. 
E) Share unique information .

Question 15

Compared to face-to-face groups, virtual groups tend to:

Accepted Answer

A) Have much higher productivity. 
B) Be more task focused. 
C) Have more problems acting creatively. 
D) Have less equal participation in decision making. 
E) All of the above are true. 
A) Have much higher productivity. 
B) Be more task focused. 
C) Have more problems acting creatively. 
D) Have less equal participation in decision making. 
E) All of the above are true.

Question 16

Research suggest that virtual teams often outperform face-to-face teams.

Accepted Answer

A) True 
 B)False

Question 17

The secondary effects of a technology:

Accepted Answer

A) Have less social impacts than the primary effects. 
B) Are the unanticipated social effects. 
C) Are the hidden resource costs of the technology. 
D) Are relatively easy to predict in advance. 
E) None of the above are true. 
A) Have less social impacts than the primary effects. 
B) Are the unanticipated social effects. 
C) Are the hidden resource costs of the technology. 
D) Are relatively easy to predict in advance. 
E) None of the above are true.

Question 18

When members and teams are_____________, overall performance of virtual teams as compared to face-to-face teams tend to be similar.

Accepted Answer

A) New. 
B) Stressed. 
C) Conflicted. 
D) Experienced. 
E) Cohesive. 
A) New. 
B) Stressed. 
C) Conflicted. 
D) Experienced. 
E) Cohesive.

Question 19

One of the major advantages of virtual teams is the anonymity offered to members, which decreases conformity and evaluation apprehension, thereby increasing openness of ideas.

Accepted Answer

A) True 
 B)False

Question 20

A videoconference is an example of a ______ type of meeting.

Accepted Answer

A) STSP. 
B) STDP. 
C) DTSP. 
D) DTDP. 
E) PTSD. 
A) STSP. 
B) STDP. 
C) DTSP. 
D) DTDP. 
E) PTSD.

Axley (1996) uses the following four criteria for evaluating communication methods:

The use of electronic communications technology tends to:

Richness in the communications technology is important for uncertain tasks.

The various types of meetings created by communication technology vary in terms of:

Which of the following tasks is NOT suited for virtual teams?

Which of the following is NOT a major function of electronic group communication systems?

A virtual team is any team mediated by:

Compared to face-to-face communications, electronic mail communication is:

When selecting a new type of communication technology, it is important to remember that:

A team may be considered virtual only if it never meets face-to-face.

In what four ways can communication and collaboration technologies be used to support team work?

Which of the following is NOT a way for technology to support teamwork?

The two major challenges facing virtual teams are dealing with communications problems and resistance to technology.

During decision-making, virtual teams, as compared to face-to-face teams, are more likely to:

Compared to face-to-face groups, virtual groups tend to:

Research suggest that virtual teams often outperform face-to-face teams.

The secondary effects of a technology:

When members and teams are_____________, overall performance of virtual teams as compared to face-to-face teams tend to be similar.

One of the major advantages of virtual teams is the anonymity offered to members, which decreases conformity and evaluation apprehension, thereby increasing openness of ideas.

A videoconference is an example of a ______ type of meeting.

Understanding Teams

Defining Team Success

Team Beginnings

Understanding the Basic Team Processes

Cooperation and Competition

Communication

Managing Conflict

Power and Social Influence

Decision Making

Leadership

Problem Solving

Creativity

Diversity

Team and Organizational Culture

Evaluating and Rewarding Teams

Team Building and Team Training

Filters

Exam 15: Virtual Teams

Axley (1996) uses the following four criteria for evaluating communication methods:

The use of electronic communications technology tends to:

Richness in the communications technology is important for uncertain tasks.

The various types of meetings created by communication technology vary in terms of:

Which of the following tasks is NOT suited for virtual teams?

Which of the following is NOT a major function of electronic group communication systems?

A virtual team is any team mediated by:

Compared to face-to-face communications, electronic mail communication is:

When selecting a new type of communication technology, it is important to remember that:

A team may be considered virtual only if it never meets face-to-face.

In what four ways can communication and collaboration technologies be used to support team work?

Which of the following is NOT a way for technology to support teamwork?

The two major challenges facing virtual teams are dealing with communications problems and resistance to technology.

During decision-making, virtual teams, as compared to face-to-face teams, are more likely to:

Compared to face-to-face groups, virtual groups tend to:

Research suggest that virtual teams often outperform face-to-face teams.

The secondary effects of a technology:

When members and teams are_____________, overall performance of virtual teams as compared to face-to-face teams tend to be similar.

One of the major advantages of virtual teams is the anonymity offered to members, which decreases conformity and evaluation apprehension, thereby increasing openness of ideas.

A videoconference is an example of a ______ type of meeting.

Understanding Teams

Defining Team Success

Team Beginnings

Understanding the Basic Team Processes

Cooperation and Competition

Communication

Managing Conflict

Power and Social Influence

Decision Making

Leadership

Problem Solving

Creativity

Diversity

Team and Organizational Culture

Evaluating and Rewarding Teams

Team Building and Team Training

Filters