Question 1

By the 1990s, research on teamwork:

Accepted Answer

A) Became multi-disciplinary 
B) Remained laboratory-based 
C) Became more simple 
D) Stagnated 
E) Focused only on cause-and-effect relationships 
A) Became multi-disciplinary 
B) Remained laboratory-based 
C) Became more simple 
D) Stagnated 
E) Focused only on cause-and-effect relationships A

Question 2

In order to function correctly, the scientific management approach requires that:

Accepted Answer

A) Managers think and control and workers act 
B) Managers work alongside workers 
C) Workers perform tasks in teams, without managers present 
D) Workers focus more on quality than quantity 
E) None of the above 
A) Managers think and control and workers act 
B) Managers work alongside workers 
C) Workers perform tasks in teams, without managers present 
D) Workers focus more on quality than quantity 
E) None of the above A

Question 3

Groups are defined by all of the following characteristics except:

Accepted Answer

A) The members are mutually dependent on each other. 
B) There is recognition that people belong to a collective entity. 
C) There are rules and roles that control people's interactions. 
D) Members of the group are dependent on one another to achieve personal goals. 
E) People's personal needs are being met that reward group membership. 
A) The members are mutually dependent on each other. 
B) There is recognition that people belong to a collective entity. 
C) There are rules and roles that control people's interactions. 
D) Members of the group are dependent on one another to achieve personal goals. 
E) People's personal needs are being met that reward group membership. D

Question 4

One key feature of a team is that members work together toward a common goal for which they all are accountable

Accepted Answer

A) True 
 B)False

Question 5

The majority of companies with over 100 employees use at least one type of work team

Accepted Answer

A) True 
 B)False

Question 6

Teams are used by organizations to:

Accepted Answer

A) Provide advice on how to improve quality. 
B) Coordinate day-to-day work activities. 
C) Design and develop new products. 
D) Negotiate working relationships with other organizations. 
E) All of the above. 
A) Provide advice on how to improve quality. 
B) Coordinate day-to-day work activities. 
C) Design and develop new products. 
D) Negotiate working relationships with other organizations. 
E) All of the above.

Question 7

Studies on teamwork originated in the field of:

Accepted Answer

A) Sociology 
B) Business 
C) Communication 
D) Psychology 
E) Education 
A) Sociology 
B) Business 
C) Communication 
D) Psychology 
E) Education

Question 8

Groups are different from teams because:

Accepted Answer

A) Groups are typically work related while teams are sports related. 
B) Teams are typically larger than groups. 
C) Team members are more dependent on each other for achieving success than group members. 
D) Teams are more hierarchical than groups. 
E) All of the above are true. 
A) Groups are typically work related while teams are sports related. 
B) Teams are typically larger than groups. 
C) Team members are more dependent on each other for achieving success than group members. 
D) Teams are more hierarchical than groups. 
E) All of the above are true.

Question 9

The teamwork movement started because workers felt they were being treated unfairly

Accepted Answer

A) True 
 B)False

Question 10

The scientific management approach creates problems such as decreased worker motivation and a decrease in product quality

Accepted Answer

A) True 
 B)False

Question 11

Compare and contrast a work group, team, and self-managing team in terms of power, leadership, decision-making, and activities or tasks.

Accepted Answer

A work group is part of the organization

Question 12

Which of the following terms was created by the psychologist Kurt Lewin?

Accepted Answer

A) Scientific management 
B) Hawthorne effect 
C) Equifinality 
D) Group dynamics 
E) g 
A) Scientific management 
B) Hawthorne effect 
C) Equifinality 
D) Group dynamics 
E) g

Question 13

The term equifinality means:

Accepted Answer

A) People are easily influenced by social norms 
B) Groups can be best understood by studying the individuals in the group 
C) It is easier to change a group than an individual 
D) There are many ways for groups to operate successfully 
E) Groups can best be understand in the lab 
A) People are easily influenced by social norms 
B) Groups can be best understood by studying the individuals in the group 
C) It is easier to change a group than an individual 
D) There are many ways for groups to operate successfully 
E) Groups can best be understand in the lab

Question 14

A team typically handles decision-making using the following methods except

Accepted Answer

A) Consultative 
B) Authoritarian 
C) Democratic 
D) Consensus 
A) Consultative 
B) Authoritarian 
C) Democratic 
D) Consensus

Question 15

Triplett's finding that the presence of other people increases performance is called:

Accepted Answer

A) Scientific management 
B) Social facilitation 
C) Binging 
D) Social identification 
E) Social representation 
A) Scientific management 
B) Social facilitation 
C) Binging 
D) Social identification 
E) Social representation

Question 16

The historical approach to job design that shows the value of using teams in most modern organizations is called:

Accepted Answer

A) Scientific Management 
B) Socio-technical Systems Theory 
C) Hawthorne Effect 
D) Total Quality Management 
E) Quality of Worklife Theory 
A) Scientific Management 
B) Socio-technical Systems Theory 
C) Hawthorne Effect 
D) Total Quality Management 
E) Quality of Worklife Theory

Question 17

Quality circles are a type of team found in Japan

Accepted Answer

A) True 
 B)False

Question 18

Discuss how the change from routine to nonroutine work and shift to simpler organizational hierarchies have increased the importance of teamwork in organizations.

Accepted Answer

Nonroutine jobs have more complexity, in

Question 19

The work of Kurt Lewin and his followers changed the study of group dynamics by:

Accepted Answer

A) Using the group, rather than the individual, as the unit of study. 
B) Developing an Action Research approach that demonstrated the value of applied research and theory. 
C) Showing how the study of groups could be used to promote social change. 
D) All of the above. 
E) None of the above. 
A) Using the group, rather than the individual, as the unit of study. 
B) Developing an Action Research approach that demonstrated the value of applied research and theory. 
C) Showing how the study of groups could be used to promote social change. 
D) All of the above. 
E) None of the above.

Question 20

Self-managing teams are different from traditional work groups because:

Accepted Answer

A) There have fewer members. 
B) There is no leader. 
C) The teams are more strongly linked to the organization's hierarchy. 
D) They make greater use of consensus decision making. 
E) All of the above are true. 
A) There have fewer members. 
B) There is no leader. 
C) The teams are more strongly linked to the organization's hierarchy. 
D) They make greater use of consensus decision making. 
E) All of the above are true.

By the 1990s, research on teamwork:

In order to function correctly, the scientific management approach requires that:

Groups are defined by all of the following characteristics except:

One key feature of a team is that members work together toward a common goal for which they all are accountable

The majority of companies with over 100 employees use at least one type of work team

Teams are used by organizations to:

Studies on teamwork originated in the field of:

Groups are different from teams because:

The teamwork movement started because workers felt they were being treated unfairly

The scientific management approach creates problems such as decreased worker motivation and a decrease in product quality

Compare and contrast a work group, team, and self-managing team in terms of power, leadership, decision-making, and activities or tasks.

Which of the following terms was created by the psychologist Kurt Lewin?

The term equifinality means:

A team typically handles decision-making using the following methods except

Triplett's finding that the presence of other people increases performance is called:

The historical approach to job design that shows the value of using teams in most modern organizations is called:

Quality circles are a type of team found in Japan

Discuss how the change from routine to nonroutine work and shift to simpler organizational hierarchies have increased the importance of teamwork in organizations.

The work of Kurt Lewin and his followers changed the study of group dynamics by:

Self-managing teams are different from traditional work groups because:

Defining Team Success

Team Beginnings

Understanding the Basic Team Processes

Cooperation and Competition

Communication

Managing Conflict

Power and Social Influence

Decision Making

Leadership

Problem Solving

Creativity

Diversity

Team and Organizational Culture

Virtual Teams

Evaluating and Rewarding Teams

Team Building and Team Training

Filters

Exam 1: Understanding Teams

By the 1990s, research on teamwork:

In order to function correctly, the scientific management approach requires that:

Groups are defined by all of the following characteristics except:

One key feature of a team is that members work together toward a common goal for which they all are accountable

The majority of companies with over 100 employees use at least one type of work team

Teams are used by organizations to:

Studies on teamwork originated in the field of:

Groups are different from teams because:

The teamwork movement started because workers felt they were being treated unfairly

The scientific management approach creates problems such as decreased worker motivation and a decrease in product quality

Compare and contrast a work group, team, and self-managing team in terms of power, leadership, decision-making, and activities or tasks.

Which of the following terms was created by the psychologist Kurt Lewin?

The term equifinality means:

A team typically handles decision-making using the following methods except

Triplett's finding that the presence of other people increases performance is called:

The historical approach to job design that shows the value of using teams in most modern organizations is called:

Quality circles are a type of team found in Japan

Discuss how the change from routine to nonroutine work and shift to simpler organizational hierarchies have increased the importance of teamwork in organizations.

The work of Kurt Lewin and his followers changed the study of group dynamics by:

Self-managing teams are different from traditional work groups because:

Defining Team Success

Team Beginnings

Understanding the Basic Team Processes

Cooperation and Competition

Communication

Managing Conflict

Power and Social Influence

Decision Making

Leadership

Problem Solving

Creativity

Diversity

Team and Organizational Culture

Virtual Teams

Evaluating and Rewarding Teams

Team Building and Team Training

Filters