Question 1

What are problems and biases with team evaluations?

Accepted Answer

Problems include personal relationship and favoritism, lack of training in conducting evaluations, and reluctance of managers to give up power. Biases include inflation bias, reciprocity bias, and the halo effect.

Question 2

To make a noticeable difference in individual pay, team rewards should be about ____ % of the employee's salary.

Accepted Answer

A) 10. 
B) 25. 
C) 50. 
D) 75. 
E) 90. 
A) 10. 
B) 25. 
C) 50. 
D) 75. 
E) 90. A

Question 3

How do biases influence the evaluation process?

Accepted Answer

They may result in higher than earned or deserved evaluations (inflation and reciprocity bias). With the team halo effect, the tendency to attribute team success to the team and team failure to individual members (scapegoating) may result in unduly high or low ratings. Altogether, biases may result in inaccurate ratings as well as perceptions of unfairness.

Question 4

Team evaluation systems do not suffer from the biases that occur in traditional supervisor evaluations.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is NOT a problem or bias with team evaluations?

Accepted Answer

A) Inflation bias. 
B) Halo effect. 
C) Lack of time. 
D) Reciprocity bias. 
E) Lack of training. 
A) Inflation bias. 
B) Halo effect. 
C) Lack of time. 
D) Reciprocity bias. 
E) Lack of training.

Question 6

Personality-based evaluations are better than behavioral ones.

Accepted Answer

A) True 
 B)False

Question 7

The value of a team performance evaluation is to:

Accepted Answer

A) Provide feedback to the team to improve its performance. 
B) Help assign rewards and motivate team members. 
C) Help identify training needs of the team. 
D) Identify problems that the team needs to solve. 
E) All of the above are true. 
A) Provide feedback to the team to improve its performance. 
B) Help assign rewards and motivate team members. 
C) Help identify training needs of the team. 
D) Identify problems that the team needs to solve. 
E) All of the above are true.

Question 8

Which of the following type of teams is most difficult to reward?

Accepted Answer

A) Parallel. 
B) Process. 
C) Project. 
D) All of the above are equally difficult. 
E) None of the above. 
A) Parallel. 
B) Process. 
C) Project. 
D) All of the above are equally difficult. 
E) None of the above.

Question 9

Culture may affect how team members respond to different types of rewards.

Accepted Answer

A) True 
 B)False

Question 10

What are the advantages and disadvantages of individual versus team rewards?

Accepted Answer

Individual rewards motivate individual p

Question 11

Employment law prohibits multirater evaluations to be used to determine pay.

Accepted Answer

A) True 
 B)False

Question 12

When comparing individual versus team rewards, it is important to note that:

Accepted Answer

A) Most US employees prefer team rather than individual rewards. 
B) Team rewards are best at motivating the high performers. 
C) A mixture of team and individual rewards encourages better performance than either type alone. 
D) Individual rewards work best when the task is highly interdependent. 
E) Team rewards are best at discouraging social loafing. 
A) Most US employees prefer team rather than individual rewards. 
B) Team rewards are best at motivating the high performers. 
C) A mixture of team and individual rewards encourages better performance than either type alone. 
D) Individual rewards work best when the task is highly interdependent. 
E) Team rewards are best at discouraging social loafing.

Question 13

In team-oriented organizations, base pay should be based upon:

Accepted Answer

A) The types of tasks performed by employees. 
B) Skills and knowledge of employees. 
C) Type of work performed on a given day. 
D) Individuals' personalities. 
E) Willingness of employees to cross-train. 
A) The types of tasks performed by employees. 
B) Skills and knowledge of employees. 
C) Type of work performed on a given day. 
D) Individuals' personalities. 
E) Willingness of employees to cross-train.

Question 14

Why are project teams the most difficult type to reward?

Accepted Answer

A) Team membership may change during the project. 
B) Members serve multiple supervisors. 
C) They work too briefly together. 
D) All of the above. 
E) None of the above; project teams are not the most difficult to reward. 
A) Team membership may change during the project. 
B) Members serve multiple supervisors. 
C) They work too briefly together. 
D) All of the above. 
E) None of the above; project teams are not the most difficult to reward.

Question 15

In a student team work experiment, hybrid rewards were more effective than individual or team rewards because:

Accepted Answer

A) Team members were from a collectivistic culture. 
B) Students had little experience being evaluated. 
C) The task was highly interdependent. 
D) Students did not have to make trade-offs between individual and team actions. 
E) None of the above; hybrid rewards were not more effective. 
A) Team members were from a collectivistic culture. 
B) Students had little experience being evaluated. 
C) The task was highly interdependent. 
D) Students did not have to make trade-offs between individual and team actions. 
E) None of the above; hybrid rewards were not more effective.

Question 16

Bias inflation on team evaluations comes from:

Accepted Answer

A) Fear. 
B) Empathy. 
C) Feelings of obligation. 
D) All of the above. 
E) None of the above. 
A) Fear. 
B) Empathy. 
C) Feelings of obligation. 
D) All of the above. 
E) None of the above.

Question 17

Of the three types of work teams (parallel, process, project), the most difficult to reward is the process team.

Accepted Answer

A) True 
 B)False

Question 18

The best type of reward program for the members of a work team depends on:

Accepted Answer

A) The personalities of the individual team members. 
B) The size of the team. 
C) The type of tasks the team performs. 
D) Whether it is a lower-level or professional level team. 
E) How long the team has been in operation. 
A) The personalities of the individual team members. 
B) The size of the team. 
C) The type of tasks the team performs. 
D) Whether it is a lower-level or professional level team. 
E) How long the team has been in operation.

Question 19

A high quality team performance evaluation system:

Accepted Answer

A) Focuses on traits (such as cooperativeness) rather than on behaviors. 
B) Should be all-inclusive with more than 20 separate measures. 
C) Needs to have a strong link to team and organization's goals. 
D) Should focus on measuring the internal operation of the team. 
E) All of the above are true. 
A) Focuses on traits (such as cooperativeness) rather than on behaviors. 
B) Should be all-inclusive with more than 20 separate measures. 
C) Needs to have a strong link to team and organization's goals. 
D) Should focus on measuring the internal operation of the team. 
E) All of the above are true.

Question 20

Who is in the best position to evaluate the performance of a team?

Accepted Answer

A) The customers the team serves. 
B) The team members themselves. 
C) The team's supervisor. 
D) All of the above should participate in evaluating the team. 
E) None, team performance is best measured using objective performance results (such as financial success). 
A) The customers the team serves. 
B) The team members themselves. 
C) The team's supervisor. 
D) All of the above should participate in evaluating the team. 
E) None, team performance is best measured using objective performance results (such as financial success).

What are problems and biases with team evaluations?

To make a noticeable difference in individual pay, team rewards should be about ____ % of the employee's salary.

How do biases influence the evaluation process?

Team evaluation systems do not suffer from the biases that occur in traditional supervisor evaluations.

Which of the following is NOT a problem or bias with team evaluations?

Personality-based evaluations are better than behavioral ones.

The value of a team performance evaluation is to:

Which of the following type of teams is most difficult to reward?

Culture may affect how team members respond to different types of rewards.

What are the advantages and disadvantages of individual versus team rewards?

Employment law prohibits multirater evaluations to be used to determine pay.

When comparing individual versus team rewards, it is important to note that:

In team-oriented organizations, base pay should be based upon:

Why are project teams the most difficult type to reward?

In a student team work experiment, hybrid rewards were more effective than individual or team rewards because:

Bias inflation on team evaluations comes from:

Of the three types of work teams (parallel, process, project), the most difficult to reward is the process team.

The best type of reward program for the members of a work team depends on:

A high quality team performance evaluation system:

Who is in the best position to evaluate the performance of a team?

Understanding Teams

Defining Team Success

Team Beginnings

Understanding the Basic Team Processes

Cooperation and Competition

Communication

Managing Conflict

Power and Social Influence

Decision Making

Leadership

Problem Solving

Creativity

Diversity

Team and Organizational Culture

Virtual Teams

Team Building and Team Training

Filters

Exam 16: Evaluating and Rewarding Teams

What are problems and biases with team evaluations?

To make a noticeable difference in individual pay, team rewards should be about ____ % of the employee's salary.

How do biases influence the evaluation process?

Team evaluation systems do not suffer from the biases that occur in traditional supervisor evaluations.

Which of the following is NOT a problem or bias with team evaluations?

Personality-based evaluations are better than behavioral ones.

The value of a team performance evaluation is to:

Which of the following type of teams is most difficult to reward?

Culture may affect how team members respond to different types of rewards.

What are the advantages and disadvantages of individual versus team rewards?

Employment law prohibits multirater evaluations to be used to determine pay.

When comparing individual versus team rewards, it is important to note that:

In team-oriented organizations, base pay should be based upon:

Why are project teams the most difficult type to reward?

In a student team work experiment, hybrid rewards were more effective than individual or team rewards because:

Bias inflation on team evaluations comes from:

Of the three types of work teams (parallel, process, project), the most difficult to reward is the process team.

The best type of reward program for the members of a work team depends on:

A high quality team performance evaluation system:

Who is in the best position to evaluate the performance of a team?

Understanding Teams

Defining Team Success

Team Beginnings

Understanding the Basic Team Processes

Cooperation and Competition

Communication

Managing Conflict

Power and Social Influence

Decision Making

Leadership

Problem Solving

Creativity

Diversity

Team and Organizational Culture

Virtual Teams

Team Building and Team Training

Filters