Question 1

Which of the following statements about the stages of group development is ?

Accepted Answer

A) Forming is the stage when members are getting to know each other. 
B) Groups go through a storming or conflict stage after they have completed most of their work. 
C) Groups need to establish norms before they can become fully productive. 
D) Groups are more productive in their later stages of development. 
E) Not all groups follow the typical pattern of stages of group development. 
A) Forming is the stage when members are getting to know each other. 
B) Groups go through a storming or conflict stage after they have completed most of their work. 
C) Groups need to establish norms before they can become fully productive. 
D) Groups are more productive in their later stages of development. 
E) Not all groups follow the typical pattern of stages of group development. B

Question 2

Virtual teams pose challenges not often faced by traditional face-to-face teams.

Accepted Answer

A) True 
 B)False  True

Question 3

A team contract:

Accepted Answer

A) Is a plan for how the team will manage its teamwork activities. 
B) Helps clarify role expectations and work norms. 
C) Helps the team identify and resolve conflicts and misunderstandings. 
D) All of the above. 
E) None of the above. 
A) Is a plan for how the team will manage its teamwork activities. 
B) Helps clarify role expectations and work norms. 
C) Helps the team identify and resolve conflicts and misunderstandings. 
D) All of the above. 
E) None of the above. D

Question 4

The conflict between individual and group goals can lead to:

Accepted Answer

A) Improper group socialization. 
B) Hidden agendas that disrupt the group's performance. 
C) A breakdown in group norms. 
D) An increased need for resocialization. 
E) None of the above. 
A) Improper group socialization. 
B) Hidden agendas that disrupt the group's performance. 
C) A breakdown in group norms. 
D) An increased need for resocialization. 
E) None of the above.

Question 5

Group norms help define appropriate and inappropriate behavior.

Accepted Answer

A) True 
 B)False

Question 6

A team contract is subconscious.

Accepted Answer

A) True 
 B)False

Question 7

In the Hawthorne studies of teamwork, group norms:

Accepted Answer

A) Controlled the amount of work people performed. 
B) Were nonexistent because management was so controlling. 
C) Had only benefits for the group and organization. 
D) Lead to only problems for the group and organization. 
E) Were not part of those studies. 
A) Controlled the amount of work people performed. 
B) Were nonexistent because management was so controlling. 
C) Had only benefits for the group and organization. 
D) Lead to only problems for the group and organization. 
E) Were not part of those studies.

Question 8

Whereas group development theories are focused on _______ groups, an alternative view based on characteristics of projects rather than on development of group processes, is based on research on ______.

Accepted Answer

A) Therapy; work teams 
B) Work; therapy groups 
C) Social; work teams 
D) Therapy; families 
E) Learning; therapy groups 
A) Therapy; work teams 
B) Work; therapy groups 
C) Social; work teams 
D) Therapy; families 
E) Learning; therapy groups

Question 9

Which of the following is NOT one of the stages of group socialization?

Accepted Answer

A) Investigation. 
B) Socialization. 
C) Absorption. 
D) Maintenance. 
E) All of the above are stages of group socialization. 
A) Investigation. 
B) Socialization. 
C) Absorption. 
D) Maintenance. 
E) All of the above are stages of group socialization.

Question 10

Team warm-ups are also referred to as:

Accepted Answer

A) Group norms. 
B) Goal-setting. 
C) Jump-starting. 
D) Social icebreakers. 
E) Team contracts. 
A) Group norms. 
B) Goal-setting. 
C) Jump-starting. 
D) Social icebreakers. 
E) Team contracts.

Question 11

Which of the following is about "Flash" teams?

Accepted Answer

A) Many organizations today utilize these teams. 
B) They are temporary work teams. 
C) Examples include emergency surgery and disaster relief teams. 
D) New members join and others leave frequently during the life of the team. 
E) Socialization does not occur in these teams because they change so quickly. 
A) Many organizations today utilize these teams. 
B) They are temporary work teams. 
C) Examples include emergency surgery and disaster relief teams. 
D) New members join and others leave frequently during the life of the team. 
E) Socialization does not occur in these teams because they change so quickly.

Question 12

Research on the effects of group norms on work teams shows that:

Accepted Answer

A) Teams perform better when they have strong norms. 
B) Strong norms can reduce management's ability to influence the team. 
C) Norms typically lead to centralized power within the team. 
D) All of the above. 
E) None of the above. 
A) Teams perform better when they have strong norms. 
B) Strong norms can reduce management's ability to influence the team. 
C) Norms typically lead to centralized power within the team. 
D) All of the above. 
E) None of the above.

Question 13

Research suggests all groups develop in sequential, discrete stages.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements is INCORRECT in terms of how team warm-ups should be used?

Accepted Answer

A) At the start of team meetings. 
B) During the early stages of group development. 
C) To develop social relations between group members. 
D) Only when group members know each other well. 
E) To aid in socializing new members. 
A) At the start of team meetings. 
B) During the early stages of group development. 
C) To develop social relations between group members. 
D) Only when group members know each other well. 
E) To aid in socializing new members.

Question 15

In starting a virtual team, factors to consider include:

Accepted Answer

A) Experience using technology. 
B) Ability to communicate using technology. 
C) Attitude toward working on virtual teams. 
D) Availability of technology. 
E) All of the above. 
A) Experience using technology. 
B) Ability to communicate using technology. 
C) Attitude toward working on virtual teams. 
D) Availability of technology. 
E) All of the above.

Question 16

In order to help teams improve the beginning stages of a project, the team members should:

Accepted Answer

A) Focus on developing the social relations among members. 
B) Spend time carefully analyzing the definition of the project. 
C) Explicitly develop group norms to manage how members interact. 
D) All of the above. 
E) None of the above. 
A) Focus on developing the social relations among members. 
B) Spend time carefully analyzing the definition of the project. 
C) Explicitly develop group norms to manage how members interact. 
D) All of the above. 
E) None of the above.

Question 17

Which of the following is NOT a characteristic of good team goals?

Accepted Answer

A) They are clear and specific. 
B) They are measurable. 
C) They are moderately difficult. 
D)  They occur only once at the beginning of the team's life. 
E) They involve participation from the team. 
A) They are clear and specific. 
B) They are measurable. 
C) They are moderately difficult. 
D)  They occur only once at the beginning of the team's life. 
E) They involve participation from the team.

Question 18

Contemporary approaches to group socialization examine:

Accepted Answer

A) How work teams deal with constantly changing group membership. 
B) How new members are recruited and integrated into permanent teams. 
C) How teams are integrated into their organizations. 
D) How roles affect team socialization. 
E) How stages of socialization may differ for different teams. 
A) How work teams deal with constantly changing group membership. 
B) How new members are recruited and integrated into permanent teams. 
C) How teams are integrated into their organizations. 
D) How roles affect team socialization. 
E) How stages of socialization may differ for different teams.

Question 19

Ground rules that define appropriate and inappropriate behavior in a group are called:

Accepted Answer

A) Agendas. 
B) Goals. 
C) Norms. 
D) Conflicts. 
E) Stages of development. 
A) Agendas. 
B) Goals. 
C) Norms. 
D) Conflicts. 
E) Stages of development.

Question 20

The most basic type of hidden agenda relates to interpersonal conflicts.

Accepted Answer

A) True 
 B)False

Which of the following statements about the stages of group development is ?

Virtual teams pose challenges not often faced by traditional face-to-face teams.

A team contract:

The conflict between individual and group goals can lead to:

Group norms help define appropriate and inappropriate behavior.

A team contract is subconscious.

In the Hawthorne studies of teamwork, group norms:

Whereas group development theories are focused on _ groups, an alternative view based on characteristics of projects rather than on development of group processes, is based on research on .

Which of the following is NOT one of the stages of group socialization?

Team warm-ups are also referred to as:

Which of the following is about "Flash" teams?

Research on the effects of group norms on work teams shows that:

Research suggests all groups develop in sequential, discrete stages.

Which of the following statements is INCORRECT in terms of how team warm-ups should be used?

In starting a virtual team, factors to consider include:

In order to help teams improve the beginning stages of a project, the team members should:

Which of the following is NOT a characteristic of good team goals?

Contemporary approaches to group socialization examine:

Ground rules that define appropriate and inappropriate behavior in a group are called:

The most basic type of hidden agenda relates to interpersonal conflicts.

Understanding Teams

Defining Team Success

Understanding the Basic Team Processes

Cooperation and Competition

Communication

Managing Conflict

Power and Social Influence

Decision Making

Leadership

Problem Solving

Creativity

Diversity

Team and Organizational Culture

Virtual Teams

Evaluating and Rewarding Teams

Team Building and Team Training

Filters

Exam 3: Team Beginnings

Which of the following statements about the stages of group development is ?

Virtual teams pose challenges not often faced by traditional face-to-face teams.

A team contract:

The conflict between individual and group goals can lead to:

Group norms help define appropriate and inappropriate behavior.

A team contract is subconscious.

In the Hawthorne studies of teamwork, group norms:

Whereas group development theories are focused on _______ groups, an alternative view based on characteristics of projects rather than on development of group processes, is based on research on ______.

Which of the following is NOT one of the stages of group socialization?

Team warm-ups are also referred to as:

Which of the following is about "Flash" teams?

Research on the effects of group norms on work teams shows that:

Research suggests all groups develop in sequential, discrete stages.

Which of the following statements is INCORRECT in terms of how team warm-ups should be used?

In starting a virtual team, factors to consider include:

In order to help teams improve the beginning stages of a project, the team members should:

Which of the following is NOT a characteristic of good team goals?

Contemporary approaches to group socialization examine:

Ground rules that define appropriate and inappropriate behavior in a group are called:

The most basic type of hidden agenda relates to interpersonal conflicts.

Understanding Teams

Defining Team Success

Understanding the Basic Team Processes

Cooperation and Competition

Communication

Managing Conflict

Power and Social Influence

Decision Making

Leadership

Problem Solving

Creativity

Diversity

Team and Organizational Culture

Virtual Teams

Evaluating and Rewarding Teams

Team Building and Team Training

Filters

Whereas group development theories are focused on _ groups, an alternative view based on characteristics of projects rather than on development of group processes, is based on research on .