Exam 8: Managing Team Conflict

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Tom and Tim are in a five-person team.Tim perceives that the team's recent arguments pertain to team tasks.Tom does not detect such overtones of conflict in task discussions.The fact that they don't see conflict in the same way is an example of ________ conflict.

(Multiple Choice)
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When it some to team satisfaction,task conflict is more disruptive for teams than relationship conflict.

(True/False)
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Wageman and Donnenfeld's model of conflict resolution focuses on: team (re)Design,task process coaching,conflict process coaching,and membership change.All of the following are true with regard to Wageman and Donnenfeld's conflict intervention model EXCEPT:

(Multiple Choice)
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Groups do not like members who are unselfish.When groups perceive members to be contributing too much toward the provision of a good,but then use little of that good,they are seen as establishing an undesirable behavior standard and become targets of expulsion from the group.

(True/False)
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________ is the term used to describe a person's change in attitude and behavior as a result of their own thinking about a subject,and is more stable than an attitude change induced by peer pressure.

(Multiple Choice)
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When teams experience conflict,they have lower trust,which leads them to increase individual autonomy and tighten task interdependencies in the team.

(True/False)
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People who are exposed to majority opinions or unanimous groups actually experience an increase in integrative thinking.

(True/False)
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Groups that have high levels of trust among their members during the early stage of group development are buffered from experiencing future relationship conflict.

(True/False)
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________ centers on disagreements that team members have about how to approach a task and who should do what.

(Multiple Choice)
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Two team members in an eight-person team perceive arguments in the group pertaining to the task,while the other six members do not detect such conflict.These two members have a larger ________ score than those members who believe that there is no task conflict.

(Multiple Choice)
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Of the two ways which majorities and minorities influence their teams,which of the following is the best example of indirect influence?

(Multiple Choice)
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John's team has contributed less work to the company project than Jay's team,who has done the lion's share of the work.When it is time to allocate budgets for the next phase of the project,what form of resource allocation would John's team prefer and Jay's team prefer?

(Multiple Choice)
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Relationship conflict is best described as conflict about:

(Multiple Choice)
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