Exam 3: Perception and Learning: Understanding and Adapting to the Work Environment

In the attribution process, correspondent inferences are:

The least used impression management technique was:

The desire to make a favorable impression is known as:

Accepting responsibility for one's poor performance by denying the negative implications of that performance is known as:

When people repeat actions that have positive effects, and do not repeat actions that have negative effects, they are demonstrating:

The least commonly used image management technique is that of personal stories, followed by entitlements.

The benefits of repetition in learning are enhanced when practice is:

Effective organizational discipline:

We use stereotypes:

When discipline is imposed on an employee through a series of steps designed to match the frequency and severity of the infraction, the organization is using:

We all make inferences about people, but they may be inaccurate because:

You worked very hard on a key report. As a finishing touch, you add some clip art to the document. Your boss loves it and asks why you haven't done it before. Therefore, in all future reports you add clip art images. This is an example of what form of learning?

We believe that a person is motivated by external causes if:

What is Kelly's theory of causal attribution?

Describe the processes involved in observational learning.

Discuss operant conditioning as a learning theory.

How can we minimize bias in social perception and promote more accurate perceptions of people?

What is 'impression management'? Describe the term and offer some tips as to how it is done.

If we form a negative impression of someone, we tend to evaluate all future behavior negatively as well. This is an example of the perceptual bias of:

Define the term "stereotype" and explain why people stereotype others.