Question 1

Human resources director Priscilla is dating Larry who works for another company. Priscilla faces a conflict of interest on the job when

Accepted Answer

A)  Larry wants to take her for lunch on a Friday. 
B)  Larry asks her advice about his retirement plan at his company. 
C)  she screens the résumé of Larry's son who applies for a job with her company. 
D)  she plans to quit if she and Larry decide to get married. 
A)  Larry wants to take her for lunch on a Friday. 
B)  Larry asks her advice about his retirement plan at his company. 
C)  she screens the résumé of Larry's son who applies for a job with her company. 
D)  she plans to quit if she and Larry decide to get married. C

Question 2

A survey of the extent of ethical problems revealed

Accepted Answer

A)  there is a low incidence of unethical behaviour in the workplace. 
B)  low-level workers are usually treated differently than their superiors when caught behaving unethically. 
C)  about 55 percent of employees admitted to unethical and/or illegal actions. 
D)  about 76 percent of employees have witnessed unethical and/or illegal actions. 
A)  there is a low incidence of unethical behaviour in the workplace. 
B)  low-level workers are usually treated differently than their superiors when caught behaving unethically. 
C)  about 55 percent of employees admitted to unethical and/or illegal actions. 
D)  about 76 percent of employees have witnessed unethical and/or illegal actions. D

Question 3

Ethical screening refers to

Accepted Answer

A)  running a contemplated decision or action through an ethics test. 
B)  evaluating job applicants based on their ethics. 
C)  making sure that all company employees have ethics training. 
D)  ensuring that the ethical code can apply to all cultures so as not to show prejudice. 
A)  running a contemplated decision or action through an ethics test. 
B)  evaluating job applicants based on their ethics. 
C)  making sure that all company employees have ethics training. 
D)  ensuring that the ethical code can apply to all cultures so as not to show prejudice. A

Question 4

Which one of the following actions is the most likely to be regarded unethical work behaviour?

Accepted Answer

A)  using the office computer for private email 
B)  buying token gifts for suppliers 
C)  sharing restricted records with a number of people 
D)  sharing public records with a number of people 
A)  using the office computer for private email 
B)  buying token gifts for suppliers 
C)  sharing restricted records with a number of people 
D)  sharing public records with a number of people

Question 5

Obligations in the guide to ethical decision-making refer generally to

Accepted Answer

A)  a company's public image. 
B)  consequences of the decision that will affect other people. 
C)  the favours the decision-maker owes people. 
D)  how well the decision fits the company code of conduct. 
A)  a company's public image. 
B)  consequences of the decision that will affect other people. 
C)  the favours the decision-maker owes people. 
D)  how well the decision fits the company code of conduct.

Question 6

An example of a well-developed corporate ethics program is the

Accepted Answer

A)  yearly ethics seminars given by ethicists to top managers. 
B)  ethics hotline. 
C)  round-table discussion among teams. 
D)  ethics supervisor. 
A)  yearly ethics seminars given by ethicists to top managers. 
B)  ethics hotline. 
C)  round-table discussion among teams. 
D)  ethics supervisor.

Question 7

The real issue in fairness refers to giving people equal rewards

Accepted Answer

A)  whether or not one likes them. 
B)  for accomplishing the same amount of work. 
C)  no matter what their racial or ethnic group. 
D)  when they have equal years of experience. 
A)  whether or not one likes them. 
B)  for accomplishing the same amount of work. 
C)  no matter what their racial or ethnic group. 
D)  when they have equal years of experience.

Question 8

An explanation offered for unethical behaviour dealing with personal relationships suggests that people are more likely to behave unethically toward each other when they

Accepted Answer

A)  have weak ties to each other. 
B)  have strong ties to each others. 
C)  know that the other person can be easily fooled. 
D)  have worked together for too long. 
A)  have weak ties to each other. 
B)  have strong ties to each others. 
C)  know that the other person can be easily fooled. 
D)  have worked together for too long.

Question 9

A business person would be faced with a defining moment in terms of ethics when he or she

Accepted Answer

A)  had a chance to cheat on the expense account. 
B)  had to choose between two or more morally sound choices. 
C)  received recognition for outstanding ethical behaviour. 
D)  had to report on the unethical behaviour of a co-worker. 
A)  had a chance to cheat on the expense account. 
B)  had to choose between two or more morally sound choices. 
C)  received recognition for outstanding ethical behaviour. 
D)  had to report on the unethical behaviour of a co-worker.

Question 10

Assume that Holly Martin works for IBM as a bookkeeper and conducts an income tax preparation service out of her home. Which of the following titles on her business card and website would represent the biggest ethical violation?

Accepted Answer

A)  Holly Martin of IBM, Income Tax Preparation 
B)  Holly Martin, Bookkeeper and Tax Consultant 
C)  Holly Martin, Financial and Tax Consultant 
D)  Holly Martin, Helping You Pay Only Your Fair Share of Taxes 
A)  Holly Martin of IBM, Income Tax Preparation 
B)  Holly Martin, Bookkeeper and Tax Consultant 
C)  Holly Martin, Financial and Tax Consultant 
D)  Holly Martin, Helping You Pay Only Your Fair Share of Taxes

Question 11

Sexual harassment is considered to be an ethical issue because

Accepted Answer

A)  the federal government outlaws sexual harassment. 
B)  it is usually only practised against young women. 
C)  all acts of sexual harassment flunk an ethics test. 
D)  of its moral intensity. 
A)  the federal government outlaws sexual harassment. 
B)  it is usually only practised against young women. 
C)  all acts of sexual harassment flunk an ethics test. 
D)  of its moral intensity.

Question 12

Which one of the following is a likely positive consequence of ethical behaviour on the part of company management?

Accepted Answer

A)  exemption from federal laws about ethical behaviour 
B)  offering stock at lower prices to the public 
C)  exemption from affirmative action regulations 
D)  the ability to attract quality job applicants 
A)  exemption from federal laws about ethical behaviour 
B)  offering stock at lower prices to the public 
C)  exemption from affirmative action regulations 
D)  the ability to attract quality job applicants

Question 13

"Follow the Golden Rule" is an example of a

Accepted Answer

A)  a traditional ideal. 
B)  legal guideline. 
C)  ethical guideline. 
D)  outmoded rule in a competitive work environment. 
A)  a traditional ideal. 
B)  legal guideline. 
C)  ethical guideline. 
D)  outmoded rule in a competitive work environment.

Question 14

With respect to ethics, moral intensity refers to how

Accepted Answer

A)  strongly one feels about an issue. 
B)  how bad the action is. 
C)  deeply others might be affected by one's actions. 
D)  well a person's moral code is developed. 
A)  strongly one feels about an issue. 
B)  how bad the action is. 
C)  deeply others might be affected by one's actions. 
D)  well a person's moral code is developed.

Question 15

To use intuition when faced with an ethical dilemma, a person should ask

Accepted Answer

A)  "How does the contemplated decision feel, taste, and smell?" 
B)  "What would my mentor do?" 
C)  "How do I carefully weigh each alternative?" 
D)  "How many people should I involve in helping me choose the best alternative?" 
A)  "How does the contemplated decision feel, taste, and smell?" 
B)  "What would my mentor do?" 
C)  "How do I carefully weigh each alternative?" 
D)  "How many people should I involve in helping me choose the best alternative?"

Question 16

In a fair workplace, the most important factor for evaluating people is

Accepted Answer

A)  whether they are easy to work with. 
B)  seniority. 
C)  whether they adhere to strong ethics. 
D)  qualifications and job performance. 
A)  whether they are easy to work with. 
B)  seniority. 
C)  whether they adhere to strong ethics. 
D)  qualifications and job performance.

Question 17

Restaurant manager Sue has a utilitarian predisposition, so she doesn't mind serving customers food that fell on the floor so long as

Accepted Answer

A)  the food was costly. 
B)  no customer gets sick. 
C)  the issue is not covered in the company code of conduct. 
D)  she can blame the problem on somebody else. 
A)  the food was costly. 
B)  no customer gets sick. 
C)  the issue is not covered in the company code of conduct. 
D)  she can blame the problem on somebody else.

Question 18

It is considered ethical to divulge confidential information when

Accepted Answer

A)  the action is okayed by your manager . 
B)  you know that a co-worker is looking for a job. 
C)  the company does not have an ethical code prohibiting such behaviour. 
D)  the welfare of others is at stake. 
A)  the action is okayed by your manager . 
B)  you know that a co-worker is looking for a job. 
C)  the company does not have an ethical code prohibiting such behaviour. 
D)  the welfare of others is at stake.

Question 19

A key point in understanding ethical behaviour is that most people are motivated by self-interest

Accepted Answer

A)  alone. 
B)  and a desire to do something morally right. 
C)  and a desire to do something co-workers perceive as morally right. 
D)  except when helping others is part of the job. 
A)  alone. 
B)  and a desire to do something morally right. 
C)  and a desire to do something co-workers perceive as morally right. 
D)  except when helping others is part of the job.

Question 20

A character trait is an aspect of people

Accepted Answer

A)  that varies from situation to situation. 
B)  related to moral and ethical behaviour. 
C)  that hinders acceptable ethical behaviour. 
D)  that is usually developed on the job. 
A)  that varies from situation to situation. 
B)  related to moral and ethical behaviour. 
C)  that hinders acceptable ethical behaviour. 
D)  that is usually developed on the job.

Human resources director Priscilla is dating Larry who works for another company. Priscilla faces a conflict of interest on the job when

A survey of the extent of ethical problems revealed

Ethical screening refers to

Which one of the following actions is the most likely to be regarded unethical work behaviour?

Obligations in the guide to ethical decision-making refer generally to

An example of a well-developed corporate ethics program is the

The real issue in fairness refers to giving people equal rewards

An explanation offered for unethical behaviour dealing with personal relationships suggests that people are more likely to behave unethically toward each other when they

A business person would be faced with a defining moment in terms of ethics when he or she

Assume that Holly Martin works for IBM as a bookkeeper and conducts an income tax preparation service out of her home. Which of the following titles on her business card and website would represent the biggest ethical violation?

Sexual harassment is considered to be an ethical issue because

Which one of the following is a likely positive consequence of ethical behaviour on the part of company management?

"Follow the Golden Rule" is an example of a

With respect to ethics, moral intensity refers to how

To use intuition when faced with an ethical dilemma, a person should ask

In a fair workplace, the most important factor for evaluating people is

Restaurant manager Sue has a utilitarian predisposition, so she doesn't mind serving customers food that fell on the floor so long as

It is considered ethical to divulge confidential information when

A key point in understanding ethical behaviour is that most people are motivated by self-interest

A character trait is an aspect of people

A Framework for Interpersonal Skill Development

Understanding Individual Differences

Building Self-Esteem and Self-Confidence

Interpersonal Communication

Interpersonal Skills in the Digital World

Developing Teamwork Skills

Group Problem-Solving and Decision-Making

Cross-Cultural Relations and Diversity

Resolving Conflicts With Others

Becoming an Effective Leader

Skills for Motivating and Helping Others

Positive Political Skills

Customer Satisfaction Skills

Personal Productivity and Stress Management

Job Search and Career Management Skills

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Exam 14: Enhancing Ethical Behaviour

Human resources director Priscilla is dating Larry who works for another company. Priscilla faces a conflict of interest on the job when

A survey of the extent of ethical problems revealed

Ethical screening refers to

Which one of the following actions is the most likely to be regarded unethical work behaviour?

Obligations in the guide to ethical decision-making refer generally to

An example of a well-developed corporate ethics program is the

The real issue in fairness refers to giving people equal rewards

An explanation offered for unethical behaviour dealing with personal relationships suggests that people are more likely to behave unethically toward each other when they

A business person would be faced with a defining moment in terms of ethics when he or she

Assume that Holly Martin works for IBM as a bookkeeper and conducts an income tax preparation service out of her home. Which of the following titles on her business card and website would represent the biggest ethical violation?

Sexual harassment is considered to be an ethical issue because

Which one of the following is a likely positive consequence of ethical behaviour on the part of company management?

"Follow the Golden Rule" is an example of a

With respect to ethics, moral intensity refers to how

To use intuition when faced with an ethical dilemma, a person should ask

In a fair workplace, the most important factor for evaluating people is

Restaurant manager Sue has a utilitarian predisposition, so she doesn't mind serving customers food that fell on the floor so long as

It is considered ethical to divulge confidential information when

A key point in understanding ethical behaviour is that most people are motivated by self-interest

A character trait is an aspect of people

A Framework for Interpersonal Skill Development

Understanding Individual Differences

Building Self-Esteem and Self-Confidence

Interpersonal Communication

Interpersonal Skills in the Digital World

Developing Teamwork Skills

Group Problem-Solving and Decision-Making

Cross-Cultural Relations and Diversity

Resolving Conflicts With Others

Becoming an Effective Leader

Skills for Motivating and Helping Others

Positive Political Skills

Customer Satisfaction Skills

Personal Productivity and Stress Management

Job Search and Career Management Skills

Filters