Question 1

Consensus comes about when

Accepted Answer

A)  every member agrees completely on the decision. 
B)  group members generally accept a decision and then give it their support. 
C)  group conformity reaches a peak. 
D)  group members practice individual decision making. 
A)  every member agrees completely on the decision. 
B)  group members generally accept a decision and then give it their support. 
C)  group conformity reaches a peak. 
D)  group members practice individual decision making. B

Question 2

Which one of the following roles is best suited to help resolve the problem of polarized viewpoints?

Accepted Answer

A)  Team worker 
B)  Shaper 
C)  Monitor-evaluator 
D)  Resource investigator 
A)  Team worker 
B)  Shaper 
C)  Monitor-evaluator 
D)  Resource investigator A

Question 3

______ and ______ are synonymous with teamwork.

Accepted Answer

A)  Cooperation, collaboration 
B)  Independence, initiative 
C)  Creativity, ambition 
D)  Assertiveness, satisfaction 
A)  Cooperation, collaboration 
B)  Independence, initiative 
C)  Creativity, ambition 
D)  Assertiveness, satisfaction A

Question 4

With a true team, the skills of members

Accepted Answer

A)  are complementary. 
B)  duplicate each other's. 
C)  are developed after the team is formed. 
D)  are opposite to those of the leader. 
A)  are complementary. 
B)  duplicate each other's. 
C)  are developed after the team is formed. 
D)  are opposite to those of the leader.

Question 5

The best-known workplace team is

Accepted Answer

A)  a hierarchical team 
B)  a face-to-face team 
C)  an international team 
D)  a virtual team 
A)  a hierarchical team 
B)  a face-to-face team 
C)  an international team 
D)  a virtual team

Question 6

The coordinator role in a group provides

Accepted Answer

A)  feedback to upper management. 
B)  stability. 
C)  leadership 
D)  the potential weakness of being a worrier. 
A)  feedback to upper management. 
B)  stability. 
C)  leadership 
D)  the potential weakness of being a worrier.

Question 7

Group decision-making is particularly helpful in

Accepted Answer

A)  gaining acceptance and commitment for a decision 
B)  avoiding conformity in thinking 
C)  arriving at quick decisions 
D)  ensuring that everybody makes a fair contribution. 
A)  gaining acceptance and commitment for a decision 
B)  avoiding conformity in thinking 
C)  arriving at quick decisions 
D)  ensuring that everybody makes a fair contribution.

Question 8

Which one of the following roles is most likely to prevent complacency and groupthink?

Accepted Answer

A)  Resource investigator 
B)  Completer-finisher 
C)  Resource investigator. 
D)  Monitor-evaluator 
A)  Resource investigator 
B)  Completer-finisher 
C)  Resource investigator. 
D)  Monitor-evaluator

Question 9

Groupthink takes place because group members

Accepted Answer

A)  dislike individual problem solving. 
B)  strive extra hard to achieve consensus. 
C)  attempt to avoid conformity. 
D)  want to minimize the time spent solving problems. 
A)  dislike individual problem solving. 
B)  strive extra hard to achieve consensus. 
C)  attempt to avoid conformity. 
D)  want to minimize the time spent solving problems.

Question 10

The Specialist role in a group provides

Accepted Answer

A)  knowledge and skill. 
B)  objective criticism. 
C)  passion for pursuing the project's goals. 
D)  focus. 
A)  knowledge and skill. 
B)  objective criticism. 
C)  passion for pursuing the project's goals. 
D)  focus.

Question 11

The cornerstone attitude of an outstanding team player is to

Accepted Answer

A)  make sure he or she gets individual recognition. 
B)  have competitive attitudes toward other groups. 
C)  aspire to be the team leader. 
D)  trust team members. 
A)  make sure he or she gets individual recognition. 
B)  have competitive attitudes toward other groups. 
C)  aspire to be the team leader. 
D)  trust team members.

Question 12

A typical work process of a virtual team would be for members to

Accepted Answer

A)  take refreshment breaks together. 
B)  send messages to each other by e-mail. 
C)  meet once per day in a conference room. 
D)  negotiate new work contracts. 
A)  take refreshment breaks together. 
B)  send messages to each other by e-mail. 
C)  meet once per day in a conference room. 
D)  negotiate new work contracts.

Question 13

"Ownership" in teamwork refers to

Accepted Answer

A)  total responsibility for a product or service 
B)  management of a team 
C)  company assets 
D)  partial responsibility for meeting a deadline 
A)  total responsibility for a product or service 
B)  management of a team 
C)  company assets 
D)  partial responsibility for meeting a deadline

Question 14

A suggestion for making outstanding use of technical expertise as a group member is to

Accepted Answer

A)  keep your expertise to yourself. 
B)  share the expertise. 
C)  impress other members with how smart you are. 
D)  make your best suggestions at the end of meetings. 
A)  keep your expertise to yourself. 
B)  share the expertise. 
C)  impress other members with how smart you are. 
D)  make your best suggestions at the end of meetings.

Question 15

Too much trust within a team could result in

Accepted Answer

A)  reduced contact amongst team members 
B)  fraud 
C)  too much contact amongst team members 
D)  lack of promotion from within the team 
A)  reduced contact amongst team members 
B)  fraud 
C)  too much contact amongst team members 
D)  lack of promotion from within the team

Question 16

An important suggestion for criticizing another person on the job is to

Accepted Answer

A)  disguise the criticism so it appears to be a compliment. 
B)  make declarative statements rather than asking a question. 
C)  criticize the work, not the person. 
D)  criticize the person, not the work. 
A)  disguise the criticism so it appears to be a compliment. 
B)  make declarative statements rather than asking a question. 
C)  criticize the work, not the person. 
D)  criticize the person, not the work.

Question 17

A weakness of the Implementer role is that she or he

Accepted Answer

A)  can be indecisive in a crunch 
B)  delegate too much 
C)  can be inflexible 
D)  can dwell on technicalities 
A)  can be indecisive in a crunch 
B)  delegate too much 
C)  can be inflexible 
D)  can dwell on technicalities

Question 18

Which is NOT an advantage of teams and group work?

Accepted Answer

A)  high productivity 
B)  increased job satisfaction 
C)  conformity pressures 
D)  synergy 
A)  high productivity 
B)  increased job satisfaction 
C)  conformity pressures 
D)  synergy

Question 19

Seeing the big picture in a group setting involves

Accepted Answer

A)  understanding what the group is attempting to accomplish. 
B)  assigning work roles to team members. 
C)  taking on major assignments. 
D)  criticizing group members who step out of line. 
A)  understanding what the group is attempting to accomplish. 
B)  assigning work roles to team members. 
C)  taking on major assignments. 
D)  criticizing group members who step out of line.

Question 20

All successful teams are composed of individuals who

Accepted Answer

A)  agree with each other on everything 
B)  work in the same building 
C)  are permanently attached to the team 
D)  pull in the same direction 
A)  agree with each other on everything 
B)  work in the same building 
C)  are permanently attached to the team 
D)  pull in the same direction

Consensus comes about when

Which one of the following roles is best suited to help resolve the problem of polarized viewpoints?

and are synonymous with teamwork.

With a true team, the skills of members

The best-known workplace team is

The coordinator role in a group provides

Group decision-making is particularly helpful in

Which one of the following roles is most likely to prevent complacency and groupthink?

Groupthink takes place because group members

The Specialist role in a group provides

The cornerstone attitude of an outstanding team player is to

A typical work process of a virtual team would be for members to

"Ownership" in teamwork refers to

A suggestion for making outstanding use of technical expertise as a group member is to

Too much trust within a team could result in

An important suggestion for criticizing another person on the job is to

A weakness of the Implementer role is that she or he

Which is NOT an advantage of teams and group work?

Seeing the big picture in a group setting involves

All successful teams are composed of individuals who

A Framework for Interpersonal Skill Development

Understanding Individual Differences

Building Self-Esteem and Self-Confidence

Interpersonal Communication

Interpersonal Skills in the Digital World

Group Problem-Solving and Decision-Making

Cross-Cultural Relations and Diversity

Resolving Conflicts With Others

Becoming an Effective Leader

Skills for Motivating and Helping Others

Positive Political Skills

Customer Satisfaction Skills

Enhancing Ethical Behaviour

Personal Productivity and Stress Management

Job Search and Career Management Skills

Filters

Exam 6: Developing Teamwork Skills

Consensus comes about when

Which one of the following roles is best suited to help resolve the problem of polarized viewpoints?

______ and ______ are synonymous with teamwork.

With a true team, the skills of members

The best-known workplace team is

The coordinator role in a group provides

Group decision-making is particularly helpful in

Which one of the following roles is most likely to prevent complacency and groupthink?

Groupthink takes place because group members

The Specialist role in a group provides

The cornerstone attitude of an outstanding team player is to

A typical work process of a virtual team would be for members to

"Ownership" in teamwork refers to

A suggestion for making outstanding use of technical expertise as a group member is to

Too much trust within a team could result in

An important suggestion for criticizing another person on the job is to

A weakness of the Implementer role is that she or he

Which is NOT an advantage of teams and group work?

Seeing the big picture in a group setting involves

All successful teams are composed of individuals who

A Framework for Interpersonal Skill Development

Understanding Individual Differences

Building Self-Esteem and Self-Confidence

Interpersonal Communication

Interpersonal Skills in the Digital World

Group Problem-Solving and Decision-Making

Cross-Cultural Relations and Diversity

Resolving Conflicts With Others

Becoming an Effective Leader

Skills for Motivating and Helping Others

Positive Political Skills

Customer Satisfaction Skills

Enhancing Ethical Behaviour

Personal Productivity and Stress Management

Job Search and Career Management Skills

Filters

and are synonymous with teamwork.