Question 1

When intermittent rewards are used in behaviour modification, the

Accepted Answer

A)  desired behaviour fades quickly. 
B)  desired behaviour is sustained longer. 
C)  undesired behaviour fades quickly. 
D)  undesired behaviour is sustained longer. 
A)  desired behaviour fades quickly. 
B)  desired behaviour is sustained longer. 
C)  undesired behaviour fades quickly. 
D)  undesired behaviour is sustained longer.

Question 2

Team leader Ray should be particularly aware of which of the following suggestions about the use of positive reinforcement?

Accepted Answer

A)  Reward the team or group also. 
B)  Keep the reward the same almost all the time. 
C)  External rewards usually backfire. 
D)  Let the group decide what behavior will lead to a reward. 
A)  Reward the team or group also. 
B)  Keep the reward the same almost all the time. 
C)  External rewards usually backfire. 
D)  Let the group decide what behavior will lead to a reward.

Question 3

Which one of the following is the best example of a recognition type of reward?

Accepted Answer

A)  bonus or profit sharing 
B)  challenging work assignment 
C)  granting access to confidential information 
D)  wall plaque indicating accomplishment 
A)  bonus or profit sharing 
B)  challenging work assignment 
C)  granting access to confidential information 
D)  wall plaque indicating accomplishment

Question 4

An important reason that employee recognition programs are often effective is that

Accepted Answer

A)  most workers want more money. 
B)  most workers feel they do not receive enough recognition. 
C)  collecting company souvenirs is a popular hobby. 
D)  the need for economic security and safety is strong. 
A)  most workers want more money. 
B)  most workers feel they do not receive enough recognition. 
C)  collecting company souvenirs is a popular hobby. 
D)  the need for economic security and safety is strong.

Question 5

Using behaviour modification, a reward is given to a person

Accepted Answer

A)  intermittently. 
B)  regularly. 
C)  at the end of a prescribed project. 
D)  whenever the manager feels it appropriate. 
A)  intermittently. 
B)  regularly. 
C)  at the end of a prescribed project. 
D)  whenever the manager feels it appropriate.

When intermittent rewards are used in behaviour modification, the

Team leader Ray should be particularly aware of which of the following suggestions about the use of positive reinforcement?

Which one of the following is the best example of a recognition type of reward?

An important reason that employee recognition programs are often effective is that

Using behaviour modification, a reward is given to a person

A Framework for Interpersonal Skill Development

Understanding Individual Differences

Building Self-Esteem and Self-Confidence

Interpersonal Communication

Interpersonal Skills in the Digital World

Developing Teamwork Skills

Group Problem-Solving and Decision-Making

Cross-Cultural Relations and Diversity

Resolving Conflicts With Others

Becoming an Effective Leader

Positive Political Skills

Customer Satisfaction Skills

Enhancing Ethical Behaviour

Personal Productivity and Stress Management

Job Search and Career Management Skills

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Exam 11: Skills for Motivating and Helping Others

When intermittent rewards are used in behaviour modification, the

Team leader Ray should be particularly aware of which of the following suggestions about the use of positive reinforcement?

Which one of the following is the best example of a recognition type of reward?

An important reason that employee recognition programs are often effective is that

Using behaviour modification, a reward is given to a person

A Framework for Interpersonal Skill Development

Understanding Individual Differences

Building Self-Esteem and Self-Confidence

Interpersonal Communication

Interpersonal Skills in the Digital World

Developing Teamwork Skills

Group Problem-Solving and Decision-Making

Cross-Cultural Relations and Diversity

Resolving Conflicts With Others

Becoming an Effective Leader

Positive Political Skills

Customer Satisfaction Skills

Enhancing Ethical Behaviour

Personal Productivity and Stress Management

Job Search and Career Management Skills

Filters