Exam 3: Consumer Behavior

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Irene considers herself to be an expert on gourmet cuisine, and she has dined at many of the finest restaurants in the United States. On a recent trip to New Orleans, she refused to eat at a restaurant that was reported to have some of the best Cajun food because she thought the décor was tacky and outdated. Which situational influence explains Irene's refusal to eat at the restaurant?

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Which of the following situational features are the most readily apparent features of a situation?

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Which of the following statements is true with regard to the disconfirmation paradigm?

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Marketers of a company can create a consumer perception that their products are worth purchasing by:

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For which of the following purchases would a consumer most likely engage in extensive decision making?

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Which of the following is the primary differentiating factor for upper Americans from the other social classes?

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The disconfirmation paradigm is used to study two variables, namely, consumer prepurchase expectations and _____.

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For which of the following purchases would a consumer most likely to be engaged in limited decision making?

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While shopping for books and videotapes, Freda, usually a cheerful girl, selects the book "Happy Hours" from the bookshelf because she was feeling depressed and wanted to read something that would cheer her up. Which of the following situational influences guided Freda's purchasing decision?

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While making purchase decisions, which of the following products is most likely to elicit the greatest reference group influence?

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