Question 1

Functional authority is the authority exerted by an HR manager as coordinator of personnel activities.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following refers to the standards someone uses to decide what his or her conduct should be?

Accepted Answer

A)  ethics 
B)  strategies 
C)  preferences 
D)  competencies 
E)  alternatives 
A)  ethics 
B)  strategies 
C)  preferences 
D)  competencies 
E)  alternatives

Question 3

In most firms,top human resource executives have many years of experience working in the human resources department,and about 40% of them have professional HR certification.

Accepted Answer

A) True 
 B)False

Question 4

A ________ is authorized to direct the work of subordinates and is responsible for accomplishing the organization's tasks.

Accepted Answer

A)  training specialist 
B)  staff manager 
C)  line manager 
D)  recruiter 
E)  job analyst 
A)  training specialist 
B)  staff manager 
C)  line manager 
D)  recruiter 
E)  job analyst

Question 5

Which function of the management process includes selecting employees,setting performance standards,and compensating employees?

Accepted Answer

A)  leading 
B)  organizing 
C)  planning 
D)  motivating 
E)  staffing 
A)  leading 
B)  organizing 
C)  planning 
D)  motivating 
E)  staffing

Question 6

The basic functions of the management process include all of the following EXCEPT ________.

Accepted Answer

A)  planning 
B)  organizing 
C)  outsourcing 
D)  leading 
E)  staffing 
A)  planning 
B)  organizing 
C)  outsourcing 
D)  leading 
E)  staffing

Question 7

MAX Computers manufactures affordable laptops and desktops at its factory in Arizona.MAX has experienced a moderate amount of financial success,but upper management wants the firm to grow at a faster rate and become a bigger player in the highly competitive computer market.The firm's greatest problems relate to its employees.Employee turnover is high--most employees at MAX leave within two years or less of being hired.In addition,the rate of productivity among employees is not as high as executives would like.The vice president of human resources is considering moving MAX towards a high-performance work system. 
-Which of the following best supports the argument that MAX should move towards a high-performance work system?

Accepted Answer

A)  MAX competitors regularly use benchmarking to compare their employees to those in other firms. 
B)  MAX customers purchase new computers every two years according to online customer surveys. 
C)  Outsourcing clerical tasks would enable MAX to raise employee salaries and increase productivity. 
D)  Using advanced recruitment and hiring practices will allow MAX to improve employee productivity. 
E)  MAX will be able to reduce quality control issues by reassigning line managers to new departments. 
A)  MAX competitors regularly use benchmarking to compare their employees to those in other firms. 
B)  MAX customers purchase new computers every two years according to online customer surveys. 
C)  Outsourcing clerical tasks would enable MAX to raise employee salaries and increase productivity. 
D)  Using advanced recruitment and hiring practices will allow MAX to improve employee productivity. 
E)  MAX will be able to reduce quality control issues by reassigning line managers to new departments.

Question 8

ASP is a special wireless technology used to synchronize various electronic tools like cellular phones and PCs and facilitate employee access to employer online HR services.

Accepted Answer

A) True 
 B)False

Question 9

According to studies,the majority of chief financial officers believe that human capital has the greatest effect on ________.

Accepted Answer

A)  stock price fluctuations 
B)  product development 
C)  corporate growth 
D)  service innovations 
E)  customer satisfaction 
A)  stock price fluctuations 
B)  product development 
C)  corporate growth 
D)  service innovations 
E)  customer satisfaction

Question 10

Unlike HR managers of the past,modern HR managers must be able to ________.

Accepted Answer

A)  assist with employee training in various departments within a firm 
B)  explain HR activities in terms of a firm's finances and productivity 
C)  determine the most appropriate compensation for employees 
D)  develop and implement a firm's long-term business strategies 
E)  hire workers who are well-matched to a firm's HR needs 
A)  assist with employee training in various departments within a firm 
B)  explain HR activities in terms of a firm's finances and productivity 
C)  determine the most appropriate compensation for employees 
D)  develop and implement a firm's long-term business strategies 
E)  hire workers who are well-matched to a firm's HR needs

Question 11

What is a high-performance work system? What business and economic trends support the argument that firms should attempt to develop high-performance work systems?

Accepted Answer

A high-performance work system is a set

Question 12

Which of the following is a potential disadvantage to consumers of the globalization trend among businesses?

Accepted Answer

A)  increased costs of goods 
B)  lower minimum wage 
C)  increased insurance costs 
D)  higher labor union fees 
E)  reduced job security 
A)  increased costs of goods 
B)  lower minimum wage 
C)  increased insurance costs 
D)  higher labor union fees 
E)  reduced job security

Question 13

Strategic human resource management refers to performing transactional duties that satisfy the needs and demands of both the employees and the employer.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is the person responsible for accomplishing an organization's goals by planning,organizing,staffing,leading,and controlling personnel?

Accepted Answer

A)  manager 
B)  entrepreneur 
C)  representative 
D)  generalist 
E)  marketer 
A)  manager 
B)  entrepreneur 
C)  representative 
D)  generalist 
E)  marketer

Question 15

What is evidence-based human resource management? How does evidence-based human resource management benefit firms?

Accepted Answer

Evidence-based human resource management

Question 16

According to the Bureau of Labor Statistics,between now and 2016 the number of workers classified as "white,non-Hispanic" will decrease and the number of workers classified as Asian will increase.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following focuses on using centralized call centers and outsourcing arrangements with vendors as a way to provide specialized support for certain HR activities?

Accepted Answer

A)  HR consulting firms 
B)  embedded HR units 
C)  corporate HR groups 
D)  HR centers of expertise 
E)  transactional HR groups 
A)  HR consulting firms 
B)  embedded HR units 
C)  corporate HR groups 
D)  HR centers of expertise 
E)  transactional HR groups

Question 18

All of the following are examples of human resource specialties EXCEPT ________.

Accepted Answer

A)  recruiter 
B)  job analyst 
C)  financial advisor 
D)  compensation manager 
E)  labor relations specialist 
A)  recruiter 
B)  job analyst 
C)  financial advisor 
D)  compensation manager 
E)  labor relations specialist

Question 19

A key concept of the textbook is that human resource management is the sole responsibility of human resource managers,so line managers and staff managers rely heavily on HR specialists to hire the best employees.

Accepted Answer

A) True 
 B)False

Question 20

What proficiencies are necessary for HR managers to succeed in today's business environment? Explain your answer in a brief essay.

Accepted Answer

Strategizing,internal consulting,and dea

Functional authority is the authority exerted by an HR manager as coordinator of personnel activities.

Which of the following refers to the standards someone uses to decide what his or her conduct should be?

In most firms,top human resource executives have many years of experience working in the human resources department,and about 40% of them have professional HR certification.

A ________ is authorized to direct the work of subordinates and is responsible for accomplishing the organization's tasks.

Which function of the management process includes selecting employees,setting performance standards,and compensating employees?

The basic functions of the management process include all of the following EXCEPT ________.

ASP is a special wireless technology used to synchronize various electronic tools like cellular phones and PCs and facilitate employee access to employer online HR services.

According to studies,the majority of chief financial officers believe that human capital has the greatest effect on ________.

Unlike HR managers of the past,modern HR managers must be able to ________.

What is a high-performance work system? What business and economic trends support the argument that firms should attempt to develop high-performance work systems?

Which of the following is a potential disadvantage to consumers of the globalization trend among businesses?

Strategic human resource management refers to performing transactional duties that satisfy the needs and demands of both the employees and the employer.

Which of the following is the person responsible for accomplishing an organization's goals by planning,organizing,staffing,leading,and controlling personnel?

What is evidence-based human resource management? How does evidence-based human resource management benefit firms?

According to the Bureau of Labor Statistics,between now and 2016 the number of workers classified as "white,non-Hispanic" will decrease and the number of workers classified as Asian will increase.

Which of the following focuses on using centralized call centers and outsourcing arrangements with vendors as a way to provide specialized support for certain HR activities?

All of the following are examples of human resource specialties EXCEPT ________.

A key concept of the textbook is that human resource management is the sole responsibility of human resource managers,so line managers and staff managers rely heavily on HR specialists to hire the best employees.

What proficiencies are necessary for HR managers to succeed in today's business environment? Explain your answer in a brief essay.

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 1: Introduction to Human Resource Management

Functional authority is the authority exerted by an HR manager as coordinator of personnel activities.

Which of the following refers to the standards someone uses to decide what his or her conduct should be?

In most firms,top human resource executives have many years of experience working in the human resources department,and about 40% of them have professional HR certification.

A ________ is authorized to direct the work of subordinates and is responsible for accomplishing the organization's tasks.

Which function of the management process includes selecting employees,setting performance standards,and compensating employees?

The basic functions of the management process include all of the following EXCEPT ________.

ASP is a special wireless technology used to synchronize various electronic tools like cellular phones and PCs and facilitate employee access to employer online HR services.

According to studies,the majority of chief financial officers believe that human capital has the greatest effect on ________.

Unlike HR managers of the past,modern HR managers must be able to ________.

What is a high-performance work system? What business and economic trends support the argument that firms should attempt to develop high-performance work systems?

Which of the following is a potential disadvantage to consumers of the globalization trend among businesses?

Strategic human resource management refers to performing transactional duties that satisfy the needs and demands of both the employees and the employer.

Which of the following is the person responsible for accomplishing an organization's goals by planning,organizing,staffing,leading,and controlling personnel?

What is evidence-based human resource management? How does evidence-based human resource management benefit firms?

According to the Bureau of Labor Statistics,between now and 2016 the number of workers classified as "white,non-Hispanic" will decrease and the number of workers classified as Asian will increase.

Which of the following focuses on using centralized call centers and outsourcing arrangements with vendors as a way to provide specialized support for certain HR activities?

All of the following are examples of human resource specialties EXCEPT ________.

A key concept of the textbook is that human resource management is the sole responsibility of human resource managers,so line managers and staff managers rely heavily on HR specialists to hire the best employees.

What proficiencies are necessary for HR managers to succeed in today's business environment? Explain your answer in a brief essay.

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters