Question 1

Economic challenges faced on a national and a global level in recent years have affected human resource management at most firms.

Accepted Answer

A) True 
 B)False

Question 2

What are the five basic functions of the management process? Explain some of the specific activities involved in each function.Which function is most closely associated with human resource management?

Accepted Answer

The five basic functions are planning,or

Question 3

Which of the following best explains why top HR executives are being paid increasingly high salaries?

Accepted Answer

A)  A firm's vision is effective when HR managers play a strategic role in its development. 
B)  Human capital is linked to increased productivity and customer satisfaction. 
C)  Transactional activities are more cost-effective when outsourced by HR. 
D)  Business strategies developed by HR managers are quantifiable. 
E)  Productivity increases when HR managers implement wage curves. 
A)  A firm's vision is effective when HR managers play a strategic role in its development. 
B)  Human capital is linked to increased productivity and customer satisfaction. 
C)  Transactional activities are more cost-effective when outsourced by HR. 
D)  Business strategies developed by HR managers are quantifiable. 
E)  Productivity increases when HR managers implement wage curves.

Question 4

In small organizations,line managers frequently handle all personnel duties without the assistance of a human resource staff.

Accepted Answer

A) True 
 B)False

Question 5

Autonomy is the right to make decisions,direct the work of others,and give orders.

Accepted Answer

A) True 
 B)False

Question 6

All of the following are functions of the human resource manager EXCEPT ________.

Accepted Answer

A)  directing personnel activities within the HR department 
B)  ensuring that line managers are implementing HR policies 
C)  advising line managers about how to implement EEO laws 
D)  representing the interests of employees to senior management 
E)  integrating the duties of line managers with staff managers 
A)  directing personnel activities within the HR department 
B)  ensuring that line managers are implementing HR policies 
C)  advising line managers about how to implement EEO laws 
D)  representing the interests of employees to senior management 
E)  integrating the duties of line managers with staff managers

Question 7

Tara Robles earned an MBA degree and is now an HR manager for a Fortune 500 company.In which of the following tasks does Tara's advanced degree benefit her the most?

Accepted Answer

A)  using application service providers to expedite employee services 
B)  assisting upper management in formulating business strategies 
C)  distributing pension payments to retiring employees 
D)  recruiting college graduates for entry-level positions 
E)  training interns to perform basic computer tasks 
A)  using application service providers to expedite employee services 
B)  assisting upper management in formulating business strategies 
C)  distributing pension payments to retiring employees 
D)  recruiting college graduates for entry-level positions 
E)  training interns to perform basic computer tasks

Question 8

Human resource managers who complete professional certification exams can earn SPHR,GPHR,or PHR certificates.

Accepted Answer

A) True 
 B)False

Question 9

Which basic function of management includes setting standards such as sales quotas and quality standards?

Accepted Answer

A)  planning 
B)  organizing 
C)  controlling 
D)  leading 
E)  staffing 
A)  planning 
B)  organizing 
C)  controlling 
D)  leading 
E)  staffing

Question 10

In the management process,which of the following is an activity associated with the leading function?

Accepted Answer

A)  maintaining employee morale 
B)  setting performance standards 
C)  establishing departments 
D)  training new employees 
E)  developing procedures 
A)  maintaining employee morale 
B)  setting performance standards 
C)  establishing departments 
D)  training new employees 
E)  developing procedures

Question 11

One of the ________ functions of a human resource manager includes directing the activities of his or her subordinates in the HR department.

Accepted Answer

A)  coordinative 
B)  corporate 
C)  staff 
D)  line 
E)  implied 
A)  coordinative 
B)  corporate 
C)  staff 
D)  line 
E)  implied

Question 12

MAX Computers manufactures affordable laptops and desktops at its factory in Arizona.MAX has experienced a moderate amount of financial success,but upper management wants the firm to grow at a faster rate and become a bigger player in the highly competitive computer market.The firm's greatest problems relate to its employees.Employee turnover is high--most employees at MAX leave within two years or less of being hired.In addition,the rate of productivity among employees is not as high as executives would like.The vice president of human resources is considering moving MAX towards a high-performance work system. 
-Which of the following questions is most relevant to MAX's decision to move toward a high-performance work system?

Accepted Answer

A)  What case studies are available to compare the performance of MAX employees with workers in other industries? 
B)  How would the implementation of self-managing work teams affect employee morale and work standards at MAX? 
C)  How will qualitative performance measures address the needs of MAX employees in regards to the firm's benefits plan? 
D)  What roles should line managers, staff managers, and HR managers at MAX play in performance appraisals? 
E)  What economic and demographic trends in the U.S. are related to the employee turnover rate at MAX? 
A)  What case studies are available to compare the performance of MAX employees with workers in other industries? 
B)  How would the implementation of self-managing work teams affect employee morale and work standards at MAX? 
C)  How will qualitative performance measures address the needs of MAX employees in regards to the firm's benefits plan? 
D)  What roles should line managers, staff managers, and HR managers at MAX play in performance appraisals? 
E)  What economic and demographic trends in the U.S. are related to the employee turnover rate at MAX?

Question 13

Which of the following would provide the best solution for a global firm's HR department that needs to immediately provide employees with corporate information?

Accepted Answer

A)  streaming desktop video 
B)  electronic outsourcing 
C)  productivity software 
D)  peripheral devices 
E)  network monitoring 
A)  streaming desktop video 
B)  electronic outsourcing 
C)  productivity software 
D)  peripheral devices 
E)  network monitoring

Question 14

In most organizations,human resource managers are categorized as ________,who assist and advise ________ in areas like recruiting,hiring,and compensation.

Accepted Answer

A)  staff managers; line managers 
B)  line managers; middle managers 
C)  line managers; staff managers 
D)  compensation managers; line managers 
E)  functional managers; staff managers 
A)  staff managers; line managers 
B)  line managers; middle managers 
C)  line managers; staff managers 
D)  compensation managers; line managers 
E)  functional managers; staff managers

Question 15

Roberta Whitman has recently been hired by Jackson Pharmaceuticals as the senior vice president of human resources.Jackson Pharmaceuticals has a history of problems within its HR department including difficulties recruiting and retaining qualified employees,EEO violations,inadequate employee training programs,and confusion regarding health benefit enrollment and coverage.With years of experience transforming HR departments in other firms,Whitman believes she can correct the problems at Jackson Pharmaceuticals. 
-Which of the following best supports Whitman's idea to develop a transactional HR group to handle benefits administration?

Accepted Answer

A)  An embedded HR unit would assist top management with big picture issues as well as benefits administration. 
B)  Extensive training has been provided to line managers so that they fully understand the different insurance options available to employees. 
C)  All employees are currently required to participate in health screening and drug tests to eliminate high risk employees from the benefits plan. 
D)  Outside vendors specializing in all aspects of benefits administration would provide improved support to the firm's employees. 
E)  Lower insurance premiums would eliminate the need for outsourcing services and improve employee health coverage. 
A)  An embedded HR unit would assist top management with big picture issues as well as benefits administration. 
B)  Extensive training has been provided to line managers so that they fully understand the different insurance options available to employees. 
C)  All employees are currently required to participate in health screening and drug tests to eliminate high risk employees from the benefits plan. 
D)  Outside vendors specializing in all aspects of benefits administration would provide improved support to the firm's employees. 
E)  Lower insurance premiums would eliminate the need for outsourcing services and improve employee health coverage.

Question 16

________ is the right to make decisions,to direct the work of others,and to give orders.

Accepted Answer

A)  Leadership 
B)  Authority 
C)  Delegation 
D)  Management 
E)  Responsibility 
A)  Leadership 
B)  Authority 
C)  Delegation 
D)  Management 
E)  Responsibility

Question 17

Which of the following describes the most significant demographic trend facing the U.S.work force?

Accepted Answer

A)  decreased number of ethnically diverse workers 
B)  increased number of aging workers 
C)  decreased number of contingent workers 
D)  increased number of blue-collar workers 
E)  decreased number of bilingual workers 
A)  decreased number of ethnically diverse workers 
B)  increased number of aging workers 
C)  decreased number of contingent workers 
D)  increased number of blue-collar workers 
E)  decreased number of bilingual workers

Question 18

What ethical issues relate to human resource management? Provide an example of an HR-related ethical issue that has been in the news recently.

Accepted Answer

Ethics means the standards someone uses

Question 19

Which of the following best describes a nontraditional worker?

Accepted Answer

A)  workers near retirement age 
B)  ethnically diverse workers 
C)  entrepreneurial workers 
D)  workers with multiple jobs 
E)  service-based workers 
A)  workers near retirement age 
B)  ethnically diverse workers 
C)  entrepreneurial workers 
D)  workers with multiple jobs 
E)  service-based workers

Question 20

Hiring the wrong person for the job,committing unfair labor practices,and failing to motivate employees are personnel mistakes that hinder firms from achieving positive results.

Accepted Answer

A) True 
 B)False

Economic challenges faced on a national and a global level in recent years have affected human resource management at most firms.

What are the five basic functions of the management process? Explain some of the specific activities involved in each function.Which function is most closely associated with human resource management?

Which of the following best explains why top HR executives are being paid increasingly high salaries?

In small organizations,line managers frequently handle all personnel duties without the assistance of a human resource staff.

Autonomy is the right to make decisions,direct the work of others,and give orders.

All of the following are functions of the human resource manager EXCEPT ________.

Tara Robles earned an MBA degree and is now an HR manager for a Fortune 500 company.In which of the following tasks does Tara's advanced degree benefit her the most?

Human resource managers who complete professional certification exams can earn SPHR,GPHR,or PHR certificates.

Which basic function of management includes setting standards such as sales quotas and quality standards?

In the management process,which of the following is an activity associated with the leading function?

One of the ________ functions of a human resource manager includes directing the activities of his or her subordinates in the HR department.

Which of the following would provide the best solution for a global firm's HR department that needs to immediately provide employees with corporate information?

In most organizations,human resource managers are categorized as ,who assist and advise in areas like recruiting,hiring,and compensation.

________ is the right to make decisions,to direct the work of others,and to give orders.

Which of the following describes the most significant demographic trend facing the U.S.work force?

What ethical issues relate to human resource management? Provide an example of an HR-related ethical issue that has been in the news recently.

Which of the following best describes a nontraditional worker?

Hiring the wrong person for the job,committing unfair labor practices,and failing to motivate employees are personnel mistakes that hinder firms from achieving positive results.

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 1: Introduction to Human Resource Management

Economic challenges faced on a national and a global level in recent years have affected human resource management at most firms.

What are the five basic functions of the management process? Explain some of the specific activities involved in each function.Which function is most closely associated with human resource management?

Which of the following best explains why top HR executives are being paid increasingly high salaries?

In small organizations,line managers frequently handle all personnel duties without the assistance of a human resource staff.

Autonomy is the right to make decisions,direct the work of others,and give orders.

All of the following are functions of the human resource manager EXCEPT ________.

Tara Robles earned an MBA degree and is now an HR manager for a Fortune 500 company.In which of the following tasks does Tara's advanced degree benefit her the most?

Human resource managers who complete professional certification exams can earn SPHR,GPHR,or PHR certificates.

Which basic function of management includes setting standards such as sales quotas and quality standards?

In the management process,which of the following is an activity associated with the leading function?

One of the ________ functions of a human resource manager includes directing the activities of his or her subordinates in the HR department.

Which of the following would provide the best solution for a global firm's HR department that needs to immediately provide employees with corporate information?

In most organizations,human resource managers are categorized as ________,who assist and advise ________ in areas like recruiting,hiring,and compensation.

________ is the right to make decisions,to direct the work of others,and to give orders.

Which of the following describes the most significant demographic trend facing the U.S.work force?

What ethical issues relate to human resource management? Provide an example of an HR-related ethical issue that has been in the news recently.

Which of the following best describes a nontraditional worker?

Hiring the wrong person for the job,committing unfair labor practices,and failing to motivate employees are personnel mistakes that hinder firms from achieving positive results.

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

In most organizations,human resource managers are categorized as ,who assist and advise in areas like recruiting,hiring,and compensation.