Exam 8: Training and Developing Employees

Management games are considered an effective training tool because trainees are actively involved,and the activities help trainees focus on planning and solving problems.

Which of the following involves a trainer in a central location teaching groups of employees at remote locations via television hookups?

Employee orientation programs range from brief,informal introductions to lengthy,formal courses.

All of the following are on-the-job training methods used for managerial positions EXCEPT ________.

A time series design is a training program evaluation tool that measures the outcomes of a group that receives training with the outcomes of a group that receives no training.

Sensitivity training seeks to increase participants' insight into their own behavior and the behavior of others by encouraging an open expression of feelings in a trainer guided t-group.

United Airlines utilizes a checklist of things that pilots should do prior to take-off and landing.This checklist is an example of a(n)________.

Apprenticeship training is a step-by-step self-learning method which uses a textbook,computer,or the Internet.

Which of the following consolidates information regarding required tasks and skills in a format that is helpful for determining training requirements?

Which of the following should occur during the second step of the on-the-job training process?

Eric is in a group with five other management trainees at Coca-Cola.Eric's group is competing against other management trainees at the firm in a simulated marketplace.Each group must decide how much to spend on advertising and how many products to manufacture over the next three years.In which of the following activities is Eric most likely participating?

A graphic model that presents a precise overview of the knowledge,skills,and behaviors someone would need to perform a job well is known as a ________.

All of the following are useful methods for ensuring success after on-the-job training has occurred EXCEPT ________.

American Airlines uses flight simulators to train pilots about airplane equipment and safety measures.This is an example of ________.

Mark Caffrey,vice president of sales at Samson Pharmaceuticals,manages a sales team of ten employees.Members of Mark's sales force vary in experience level.Four members of the sales team have worked at Samson for less than one year.The other six salespeople have been with Samson anywhere from three to seven years.Mark recently received the annual sales report and noticed that sales have been dropping steadily over the last year.Mark is considering the idea of providing training to his sales team as a way to boost sales. -Which of the following undermines the argument that the drop in Samson's sales can be solved through training?

Employers will most likely use all of the following methods to identify training needs for new employees EXCEPT ________.

________ training is a method in which trainees learn on actual or simulated equipment but are trained away from the job.

What is the final step in the training process?

What is the difference between a task analysis and a performance analysis? What is the purpose of each in regards to training?

Which of the following is most likely NOT measured when evaluating a training program?