Question 1

Attitude surveys,employee diaries,tests,and performance appraisals are tools for conducting a performance analysis.

Accepted Answer

A) True 
 B)False

Question 2

What is programmed learning? What methods make it easier for trainees to transfer the skills they gain through programmed learning from the training site to the work site?

Accepted Answer

Programmed learning is a step-by-step se

Question 3

The process of verifying that there is a performance deficiency and determining if such deficiencies should be corrected through training or through some other means is called ________.

Accepted Answer

A)  needs analysis 
B)  training assessment 
C)  performance analysis 
D)  training strategy 
E)  performance appraisal 
A)  needs analysis 
B)  training assessment 
C)  performance analysis 
D)  training strategy 
E)  performance appraisal

Question 4

What is the second step in the training process?

Accepted Answer

A)  evaluating the program's successes or failures 
B)  presenting the program to a small test audience 
C)  developing specific training objectives 
D)  identifying specific skills of the job 
E)  training the targeted group of employees 
A)  evaluating the program's successes or failures 
B)  presenting the program to a small test audience 
C)  developing specific training objectives 
D)  identifying specific skills of the job 
E)  training the targeted group of employees

Question 5

The methods used to give new or present employees the skills they need to perform their jobs are called ________.

Accepted Answer

A)  orientation 
B)  training 
C)  development 
D)  appraisal 
E)  management 
A)  orientation 
B)  training 
C)  development 
D)  appraisal 
E)  management

Question 6

Which of the following terms refers to a set of instructions,diagrams,or similar methods available at the job site to guide the worker?

Accepted Answer

A)  job description 
B)  task analysis record form 
C)  job aid 
D)  skills sheet 
E)  position replacement card 
A)  job description 
B)  task analysis record form 
C)  job aid 
D)  skills sheet 
E)  position replacement card

Question 7

With a lifelong learning account,employers and employees can contribute money that can be used by employees to attend school.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following terms refers to computer-based training systems that adjust to meet each trainee's specific learning needs?

Accepted Answer

A)  vestibule training 
B)  virtual learning systems 
C)  video-based simulations 
D)  multi-media training plans 
E)  intelligent tutoring systems 
A)  vestibule training 
B)  virtual learning systems 
C)  video-based simulations 
D)  multi-media training plans 
E)  intelligent tutoring systems

Question 9

Which of the following terms refers to a section of an employer's Web site that provides employees with online access to job-related training courses?

Accepted Answer

A)  virtual classroom 
B)  videoconferencing 
C)  job simulation 
D)  learning portal 
E)  Web-based seminar 
A)  virtual classroom 
B)  videoconferencing 
C)  job simulation 
D)  learning portal 
E)  Web-based seminar

Question 10

The basic aim of ________ is to increase the participant's insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.

Accepted Answer

A)  laboratory training 
B)  action research 
C)  group therapy 
D)  diversity training 
E)  coaching 
A)  laboratory training 
B)  action research 
C)  group therapy 
D)  diversity training 
E)  coaching

Question 11

Trainees should be provided adequate practice and be allowed to work at their own pace during a training session in order to ________.

Accepted Answer

A)  screen applicants based on ability 
B)  transfer skills more easily to the job 
C)  provide employers with feedback 
D)  determine appropriate pay scales 
E)  save the employer time and money 
A)  screen applicants based on ability 
B)  transfer skills more easily to the job 
C)  provide employers with feedback 
D)  determine appropriate pay scales 
E)  save the employer time and money

Question 12

According to Lewin's change process,unfreezing involves developing new behaviors,values,and attitudes through organizational development methods such as team building.

Accepted Answer

A) True 
 B)False

Question 13

Providing learning content on demand through cell phones and laptops is known as mobile learning.

Accepted Answer

A) True 
 B)False

Question 14

Integrated strategic management is an organizational development method of developing and implementing a strategic change plan.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following terms refers to a teaching method that uses special collaboration software to enable multiple remote learners to participate in live audio and visual discussions via a PC or laptop?

Accepted Answer

A)  computer simulation 
B)  virtual classroom 
C)  computer-managed instruction 
D)  intelligent tutoring system 
E)  learning portal 
A)  computer simulation 
B)  virtual classroom 
C)  computer-managed instruction 
D)  intelligent tutoring system 
E)  learning portal

Question 16

According to Kurt Lewin,all of the following should occur in the moving stage of organizational change EXCEPT ________.

Accepted Answer

A)  helping employees implement change 
B)  developing a vision 
C)  mobilizing commitment 
D)  consolidating gains 
E)  creating a leading coalition 
A)  helping employees implement change 
B)  developing a vision 
C)  mobilizing commitment 
D)  consolidating gains 
E)  creating a leading coalition

Question 17

What is the purpose of employee orientation? What role does training play in employee orientation?

Accepted Answer

New employees should feel welcome and at

Question 18

According to Kurt Lewin,in order for organizational change to occur,which stage must occur first?

Accepted Answer

A)  unfreezing 
B)  moving 
C)  refreezing 
D)  shifting 
E)  freezing 
A)  unfreezing 
B)  moving 
C)  refreezing 
D)  shifting 
E)  freezing

Question 19

Which of the following training methods is most frequently used by employers?

Accepted Answer

A)  job instruction training 
B)  apprenticeship training 
C)  informal learning 
D)  on-the-job training 
E)  lectures 
A)  job instruction training 
B)  apprenticeship training 
C)  informal learning 
D)  on-the-job training 
E)  lectures

Question 20

Rebekah was hired soon after graduation and assigned to complete a management trainee program.She will move to various jobs each month for a nine-month period of time.Her employer is utilizing the ________ form of training.

Accepted Answer

A)  job rotation 
B)  understudy 
C)  coaching 
D)  special assignments 
E)  informal learning 
A)  job rotation 
B)  understudy 
C)  coaching 
D)  special assignments 
E)  informal learning

Attitude surveys,employee diaries,tests,and performance appraisals are tools for conducting a performance analysis.

What is programmed learning? What methods make it easier for trainees to transfer the skills they gain through programmed learning from the training site to the work site?

The process of verifying that there is a performance deficiency and determining if such deficiencies should be corrected through training or through some other means is called ________.

What is the second step in the training process?

The methods used to give new or present employees the skills they need to perform their jobs are called ________.

Which of the following terms refers to a set of instructions,diagrams,or similar methods available at the job site to guide the worker?

With a lifelong learning account,employers and employees can contribute money that can be used by employees to attend school.

Which of the following terms refers to computer-based training systems that adjust to meet each trainee's specific learning needs?

Which of the following terms refers to a section of an employer's Web site that provides employees with online access to job-related training courses?

The basic aim of ________ is to increase the participant's insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.

Trainees should be provided adequate practice and be allowed to work at their own pace during a training session in order to ________.

According to Lewin's change process,unfreezing involves developing new behaviors,values,and attitudes through organizational development methods such as team building.

Providing learning content on demand through cell phones and laptops is known as mobile learning.

Integrated strategic management is an organizational development method of developing and implementing a strategic change plan.

Which of the following terms refers to a teaching method that uses special collaboration software to enable multiple remote learners to participate in live audio and visual discussions via a PC or laptop?

According to Kurt Lewin,all of the following should occur in the moving stage of organizational change EXCEPT ________.

What is the purpose of employee orientation? What role does training play in employee orientation?

According to Kurt Lewin,in order for organizational change to occur,which stage must occur first?

Which of the following training methods is most frequently used by employers?

Rebekah was hired soon after graduation and assigned to complete a management trainee program.She will move to various jobs each month for a nine-month period of time.Her employer is utilizing the ________ form of training.

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 8: Training and Developing Employees

Attitude surveys,employee diaries,tests,and performance appraisals are tools for conducting a performance analysis.

What is programmed learning? What methods make it easier for trainees to transfer the skills they gain through programmed learning from the training site to the work site?

The process of verifying that there is a performance deficiency and determining if such deficiencies should be corrected through training or through some other means is called ________.

What is the second step in the training process?

The methods used to give new or present employees the skills they need to perform their jobs are called ________.

Which of the following terms refers to a set of instructions,diagrams,or similar methods available at the job site to guide the worker?

With a lifelong learning account,employers and employees can contribute money that can be used by employees to attend school.

Which of the following terms refers to computer-based training systems that adjust to meet each trainee's specific learning needs?

Which of the following terms refers to a section of an employer's Web site that provides employees with online access to job-related training courses?

The basic aim of ________ is to increase the participant's insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.

Trainees should be provided adequate practice and be allowed to work at their own pace during a training session in order to ________.

According to Lewin's change process,unfreezing involves developing new behaviors,values,and attitudes through organizational development methods such as team building.

Providing learning content on demand through cell phones and laptops is known as mobile learning.

Integrated strategic management is an organizational development method of developing and implementing a strategic change plan.

Which of the following terms refers to a teaching method that uses special collaboration software to enable multiple remote learners to participate in live audio and visual discussions via a PC or laptop?

According to Kurt Lewin,all of the following should occur in the moving stage of organizational change EXCEPT ________.

What is the purpose of employee orientation? What role does training play in employee orientation?

According to Kurt Lewin,in order for organizational change to occur,which stage must occur first?

Which of the following training methods is most frequently used by employers?

Rebekah was hired soon after graduation and assigned to complete a management trainee program.She will move to various jobs each month for a nine-month period of time.Her employer is utilizing the ________ form of training.

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters