Exam 9: Performance Management and Appraisal

You are conducting an appraisal interview with an employee whose performance is satisfactory but for whom promotion is not possible.Which incentive listed below would most likely be the LEAST effective option for maintaining satisfactory performance in this situation?

In most firms,a rating committee used for performance appraisals consists of ________ members.

Which of the following is the best way for a supervisor to correct a performance appraisal problem caused by unclear standards?

Oshman manufactures small kitchen appliances,such as blenders,toasters,and mixers.The firm has nearly 80,000 employees in 22 countries.Employees receive annual performance appraisals from their supervisors that combine critical incidents with a graphic rating scale.However,the firm's CEO advocates shifting from performance appraisals to performance management in an attempt to make Oshman more competitive and performance driven. -All of the following questions are relevant to Oshman's decision to replace its traditional appraisal methods with the performance management approach EXCEPT ________.

In a brief essay,describe the three steps in the performance appraisal process.

In order to ensure that performance appraisals are effective,Felicia,a line supervisor,should make sure to schedule a feedback session to address each subordinate's performance,progress,and future development plans.

Which performance appraisal technique lists traits and a range of performance values for each trait?

Which of the following terms refers to setting specific measurable goals with each employee and then periodically reviewing the progress made?

Which of the following is the primary advantage of using graphic rating scales as performance appraisal tools?

Studies suggest that managers who receive upward feedback from identified subordinates view the upward appraisal process more negatively than do managers who receive anonymous upward feedback.

Top employees often outperform the average or poor employees by as much as 100%.

Which performance appraisal tool is being used when a supervisor places predetermined percentages of ratees into various performance categories?

Upward feedback primarily helps top-level managers to ________.

When conducting an appraisal interview,supervisors should do all of the following EXCEPT ________.

Who is in the best position to observe and evaluate an employee's performance for the purposes of a performance appraisal?

Based on corporate surveys,which of the following is a true statement?

Why is it important for a manager to appraise a subordinate's performance? How can a manager handle a subordinate who is defensive when told that his or her performance is poor?

It is most important that supervisors who choose management by objectives as a performance appraisal tool use ________.

Supervisors should provide employees with feedback,development,and incentives necessary to help employees eliminate performance deficiencies or to continue to perform well.

All of the following are considered best practices for administering fair performance appraisals EXCEPT ________.