Exam 9: Performance Management and Appraisal

All of the following guidelines will most likely improve the effectiveness of a performance appraisal EXCEPT ________.

Jason is a conscientious employee,but he is viewed by most of his co-workers as unfriendly.Jason's supervisor rates him low on the traits "gets along well with others" and "quality of work." Which of the following problems has most likely affected Jason's performance appraisal?

The best way to reduce the problem of central tendency in performance appraisals is to ________.

Which of the following best describes the purpose of an appraisal interview?

John,the supervisor of the manufacturing department at a computer firm,is in the process of evaluating his staff's performance.He has determined that 15% of the group will be identified as high performers,20% as above average performers,30% as average performers,20% as below average performers,and 15% as poor performers.Which performance appraisal tool has John chosen to use?

Wilson Consulting is a management consulting firm with seventy employees.As associate vice president of marketing,Suzanne Boyle is responsible for conducting performance appraisals of the twelve employees under her direct supervision.Suzanne plans to use the behaviorally anchored rating scale (BARS)to evaluate the performance of her subordinates. Which of the following,if true,supports the argument that BARS is the most appropriate performance appraisal tool for Suzanne to use?

As a manager,how can you set effective performance appraisal standards for your employees? Explain your answer in a brief essay.

Which of the following is one of the primary complaints regarding the use of the forced distribution method for performance appraisals?

Which of the following is LEAST likely to cause a supervisor's performance appraisal of a subordinate to be biased?

What are the guidelines that supervisors should follow to hold effective appraisals and minimize problems like bias and halo effects? How can rating committees improve the fairness of the appraisal process?

When actual job duties are appraised,the idea is to focus on the extent to which the employee exhibits the competencies that the employer values and that are essential for the job.

Which performance appraisal problem is associated with supervisors giving all of their subordinates consistently high ratings?

Which of the following is the easiest and most popular technique for appraising employee performance?

Peer appraisals have been shown to have a positive effect on task motivation,cohesion,and job satisfaction and to reduce logrolling.

The goal for a supervisor conducting a satisfactory-not promotable appraisal interview is to maintain satisfactory performance by finding incentives that are important to the person.

In a brief essay,describe the forced distribution method.What are the advantages and disadvantages of the forced distribution method?

Sam supervises a team of data entry clerks at Geico.The firm's electronic performance monitoring system enables Sam to electronically monitor the amount of computerized data an employee processes each day.

Graphic rating scales are subject to all of the following problems EXCEPT ________.

Employee performance appraisals are conducted by all of the following EXCEPT ________.

The first step in developing a behaviorally anchored rating scale is to ________.