Question 1

What is sexual harassment? What can a small business owner do to minimize the likelihood of sexual harassment?

Accepted Answer

Sexual harassment is any unwelcome sexua

Question 2

If a manager is made aware of a sexual harassment problem,he/she should:

Accepted Answer

A) immediately fire the person accused of the harassment. 
B) ask the complainant to approach the harasser and try to work it out. 
C) listen carefully and investigate quickly and thoroughly. 
D) make all and any findings public to protect all parties. 
A) immediately fire the person accused of the harassment. 
B) ask the complainant to approach the harasser and try to work it out. 
C) listen carefully and investigate quickly and thoroughly. 
D) make all and any findings public to protect all parties.

Question 3

Employees are at the heart of increases in productivity and they add the personal touch that puts the passion in customer service.

Accepted Answer

A) True 
 B)False

Question 4

There are a number of "tests" of ethical behavior in business.The one that prioritizes choosing the option that results in the greatest good for the greatest number of people is known as:

Accepted Answer

A) the utilitarian principle. 
B) the professional ethic. 
C) the Golden Rule. 
D) Kant's categorical imperative. 
A) the utilitarian principle. 
B) the professional ethic. 
C) the Golden Rule. 
D) Kant's categorical imperative.

Question 5

Employers can be held responsible for third-party sexual harassment if managers knew about it or should have known about it.

Accepted Answer

A) True 
 B)False

Question 6

The safest course of action for a small business to take with an employee who has AIDS is to fire him.

Accepted Answer

A) True 
 B)False

Question 7

A company "Code of Ethics" refers to:

Accepted Answer

A) the awareness of a company's management of the social,environmental,political,and human,as well as the financial,consequences that its actions produce. 
B) the moral values and behavioral standards business people employ daily when making decisions and solving problems. 
C) a formal statement of the standards of behavior and ethical principles a company expects its employees to abide by. 
D) the process of bringing land,labor,and capital together,and of assuming the risks involved in producing a good or service in the hope of making a profit. 
A) the awareness of a company's management of the social,environmental,political,and human,as well as the financial,consequences that its actions produce. 
B) the moral values and behavioral standards business people employ daily when making decisions and solving problems. 
C) a formal statement of the standards of behavior and ethical principles a company expects its employees to abide by. 
D) the process of bringing land,labor,and capital together,and of assuming the risks involved in producing a good or service in the hope of making a profit.

Question 8

Small business owners seldom feel the pressure to violate ethical standards or to take shortcuts in their careers.

Accepted Answer

A) True 
 B)False

Question 9

The starting point for managing diversity is learning your own biases and prejudices.

Accepted Answer

A) True 
 B)False

Question 10

Despite the fact that AIDS is becoming more common in the workplace;few businesses are prepared to deal with it.

Accepted Answer

A) True 
 B)False

Question 11

A few example of small businesses giving back to the community are:

Accepted Answer

A) literacy programs. 
B) food bank programs. 
C) clean environment programs. 
D) All of the above 
A) literacy programs. 
B) food bank programs. 
C) clean environment programs. 
D) All of the above

Question 12

Fortunately,for businesses,it only takes a short time to build a reputation and it takes a long time to destroy it.

Accepted Answer

A) True 
 B)False

Question 13

What is the small business's responsibility to employees in terms of coping with AIDS in the workplace and having a legal and humane AIDS policy?

Accepted Answer

When dealing with AIDS,entrepreneurs mus

Question 14

What managers and owners say is more important in determining employee ethical behavior than what they do.

Accepted Answer

A) True 
 B)False

Question 15

E.F.Hutton and Co.was convicted of the violation of kiting laws.Check kiting is an illegal practice involving the writing checks against money that has not arrived at the bank on which the check is drawn.Doing this violated their business social responsibility in terms of:

Accepted Answer

A) product quality. 
B) the consumer's right to know. 
C) their investors. 
D) the community. 
A) product quality. 
B) the consumer's right to know. 
C) their investors. 
D) the community.

Question 16

One of the most important groups of stakeholders that a business must satisfy is its customers.

Accepted Answer

A) True 
 B)False

Question 17

Business ethics consist of the fundamental ________ values and behavioral standards that form the foundation for the people of an organization as they make decisions and interact with stakeholders.

Accepted Answer

A) religious 
B) moral 
C) societal 
D) legal 
A) religious 
B) moral 
C) societal 
D) legal

Question 18

The United States Supreme Court changed the nature of an employer's liability for sexual harassment,rejecting the previous standard that the employer had to be negligent somehow to be liable for a supervisor's improper behavior toward employees.

Accepted Answer

A) True 
 B)False

Question 19

Companies do not have an ethical obligation to inform consumers regarding their products.

Accepted Answer

A) True 
 B)False

Question 20

Describe the three levels of ethical standards.

Accepted Answer

The three levels of ethical st

Exam 21: Ethics and Social Responsibility: Doing the Right Thing

What is sexual harassment? What can a small business owner do to minimize the likelihood of sexual harassment?

If a manager is made aware of a sexual harassment problem,he/she should:

Employees are at the heart of increases in productivity and they add the personal touch that puts the passion in customer service.

There are a number of "tests" of ethical behavior in business.The one that prioritizes choosing the option that results in the greatest good for the greatest number of people is known as:

Employers can be held responsible for third-party sexual harassment if managers knew about it or should have known about it.

The safest course of action for a small business to take with an employee who has AIDS is to fire him.

A company "Code of Ethics" refers to:

Small business owners seldom feel the pressure to violate ethical standards or to take shortcuts in their careers.

The starting point for managing diversity is learning your own biases and prejudices.

Despite the fact that AIDS is becoming more common in the workplace;few businesses are prepared to deal with it.

A few example of small businesses giving back to the community are:

Fortunately,for businesses,it only takes a short time to build a reputation and it takes a long time to destroy it.

What is the small business's responsibility to employees in terms of coping with AIDS in the workplace and having a legal and humane AIDS policy?

What managers and owners say is more important in determining employee ethical behavior than what they do.

E.F.Hutton and Co.was convicted of the violation of kiting laws.Check kiting is an illegal practice involving the writing checks against money that has not arrived at the bank on which the check is drawn.Doing this violated their business social responsibility in terms of:

One of the most important groups of stakeholders that a business must satisfy is its customers.

Business ethics consist of the fundamental ________ values and behavioral standards that form the foundation for the people of an organization as they make decisions and interact with stakeholders.

The United States Supreme Court changed the nature of an employer's liability for sexual harassment,rejecting the previous standard that the employer had to be negligent somehow to be liable for a supervisor's improper behavior toward employees.

Companies do not have an ethical obligation to inform consumers regarding their products.

Describe the three levels of ethical standards.

Entrepreneurs: the Driving Force Behind Small Business

Strategic Management and the Entrepreneur

Choosing a Form of Ownership

Franchising and the Entrepreneur

Buying an Existing Business

Conducting a Feasibility Analysis and Crafting a Winning Business Plan

Creating a Solid Financial Plan

Managing Cash Flow

Building a Guerrilla Marketing Plan

Creative Use of Advertising and Promotion

Pricing and Credit Strategies

Global Marketing Strategies

E-Commerce and Entrepreneurship

Sources of Equity Financing

Sources of Debt Financing

Location,layout,and Physical Facilities

Supply Chain Management

Managing Inventory

Staffing and Leading a Growing Company

Management Succession and Risk Management Strategies in the Family Business

The Legal Environment: Business Law and Government Regulation

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