Exam 21: Ethics and Social Responsibility: Doing the Right Thing

The ethical standards test of ethical behavior in businesses that prioritizes acting in such a way that the action taken under the circumstances could be a universal law or rule of behavior is called:

A ________ is a written statement of the standards of behavior and ethical principles a company expects from its employees.

If a small business owner obeys the law,he/she can be certain that his/her actions are ethical.

Kant's categorical imperative advises managers to take only those actions that a disinterested panel of professional colleagues would view as proper.

Companies have the responsibility to provide investors with an attractive return on their investment.

The best way to handle sexual harassment is to educate the employees and thereby prevent sexual harassment.

Since ethical decisions are based on absolute standards of conduct,it is unimportant to identify the stakeholders in any specific decision when determining the ethical thing to do.

Managing diversity begins with:

Doing what is "right" as opposed to what is "wrong" is:

Citicorp was found guilty of violating parking laws.Parking involves complex shifts of funds between countries to avoid the payment of taxes.Citicorp maintained two sets of financial records for a parking scheme.These actions violate which area of business social responsibility?

Define the key terms: stakeholders and business ethics.

The concept of social responsibility has evolved from that of a nebulous "do-gooder" to one of:

When a manager receives a complaint about sexual harassment,his/her first step should be to keep the complaint casual and urge the complainant to return to the alleged harasser her/himself and deal with the issue that way first.

When customers shop for "value," they also consider the company's stance on social responsibility.

Ethical lapses caused by a chance to "get ahead" by taking some unethical action come about because of:

Joan was hired as a sales representative.One of her responsibilities was to make outside sales calls.Over the years,she got friendly with her customers.One of the customers has been asking her for a date for a while and finally told her that she will not be getting any orders unless she goes out with him.

To establish and maintain the highest level of ethical standards,the company's owner should hand down the company's ethical standards and require managers to enforce them.

A company's suppliers is one of its:

Cultural diversity in the small business brings several benefits to its owner,including:

Those who can most influence individual behavior within a small company and set the moral and ethical tone of a company are its: