Question 1

Acknowledging sources in the body of a report is appropriate for academic work,but never in business.

Accepted Answer

A) True 
 B)False  False

Question 2

The close of a report

Accepted Answer

A) requests a decision. 
B) reviews the reader benefits. 
C) spells out exactly what should happen next. 
D) summarizes the merits of your approach. 
E) restates your qualifications. 
A) requests a decision. 
B) reviews the reader benefits. 
C) spells out exactly what should happen next. 
D) summarizes the merits of your approach. 
E) restates your qualifications. C

Question 3

A letter of ________ is a specialized cover letter that introduces your report to the audience.

Accepted Answer

A) authorization 
B) acceptance 
C) transmittal 
D) introduction 
E) appreciation 
A) authorization 
B) acceptance 
C) transmittal 
D) introduction 
E) appreciation C

Question 4

One of the headings in your report is,"Unexpected Price Increases." In the table of contents,the heading should

Accepted Answer

A) be worded exactly the same way. 
B) not be included. 
C) be paraphrased. 
D) be in boldface type. 
E) be in all caps. 
A) be worded exactly the same way. 
B) not be included. 
C) be paraphrased. 
D) be in boldface type. 
E) be in all caps.

Question 5

An executive summary

Accepted Answer

A) is never longer than a few paragraphs. 
B) may contain headings and visual aids. 
C) comes before the synopsis in the prefatory section of a report. 
D) is always included with reports longer than 10 pages. 
E) is the same thing as a synopsis. 
A) is never longer than a few paragraphs. 
B) may contain headings and visual aids. 
C) comes before the synopsis in the prefatory section of a report. 
D) is always included with reports longer than 10 pages. 
E) is the same thing as a synopsis.

Question 6

The text of a proposal

Accepted Answer

A) must always follow the AIDA plan. 
B) is usually presented in outline form. 
C) consists of the introduction,body,and close. 
D) should be italicized. 
E) is always organized using the direct approach. 
A) must always follow the AIDA plan. 
B) is usually presented in outline form. 
C) consists of the introduction,body,and close. 
D) should be italicized. 
E) is always organized using the direct approach.

Question 7

In preparing a formal proposal,how should you determine whether to treat the letter of transmittal as a positive,negative,or persuasive message?

Accepted Answer

The way you handle the letter of transmi

Question 8

Which of the following is not included in the prefatory parts of a formal report?

Accepted Answer

A) cover 
B) letter of authorization 
C) introduction 
D) table of contents 
E) title page 
A) cover 
B) letter of authorization 
C) introduction 
D) table of contents 
E) title page

Question 9

Which of the following would be the most effective way to deliver a report that you've prepared for a small group of managers in your local office?

Accepted Answer

A) Deliver the report to them in person. 
B) Ask a coworker to drop off the report. 
C) Use interoffice mail to distribute copies of the report. 
D) Tell those managers to download the report from your webpage. 
E) Save the report in an open-source format on a USB drive and send it via the USPS. 
A) Deliver the report to them in person. 
B) Ask a coworker to drop off the report. 
C) Use interoffice mail to distribute copies of the report. 
D) Tell those managers to download the report from your webpage. 
E) Save the report in an open-source format on a USB drive and send it via the USPS.

Question 10

The ________ is not included in the prefatory parts of a formal report.

Accepted Answer

A) introduction 
B) letter of authorization 
C) letter of transmittal 
D) table of contents 
E) executive summary 
A) introduction 
B) letter of authorization 
C) letter of transmittal 
D) table of contents 
E) executive summary

Question 11

The most common supplementary parts to include in a formal report are the appendix,the bibliography,and the index.

Accepted Answer

A) True 
 B)False

Question 12

If you want to call attention to the visuals in a formal report,you should

Accepted Answer

A) work them into the table of contents. 
B) submit them as a separate enclosure. 
C) cite their sources in the bibliography. 
D) include a list of illustrations as a prefatory element. 
E) refer to them in your conclusions and recommendations. 
A) work them into the table of contents. 
B) submit them as a separate enclosure. 
C) cite their sources in the bibliography. 
D) include a list of illustrations as a prefatory element. 
E) refer to them in your conclusions and recommendations.

Question 13

Sending reports and proposals as PDF files

Accepted Answer

A) reduces the likelihood of inadvertently spreading macro viruses and other contaminations. 
B) increases the chances of inadvertently spreading macro viruses and other contaminations. 
C) gives you less control over how the document is displayed on the audience's computer. 
D) is likely to frustrate audiences,since they require expensive software to open. 
E) makes it especially difficult to gather comments and other input from reviewers. 
A) reduces the likelihood of inadvertently spreading macro viruses and other contaminations. 
B) increases the chances of inadvertently spreading macro viruses and other contaminations. 
C) gives you less control over how the document is displayed on the audience's computer. 
D) is likely to frustrate audiences,since they require expensive software to open. 
E) makes it especially difficult to gather comments and other input from reviewers.

Question 14

The authors of an informational report have referred to a multitude of data on the spending habits of 18- to 25-year-old Americans.They want to provide readers with access to this information,but realize it's too lengthy to include in the body of the report.Where should they place it?

Accepted Answer

A) in an appendix 
B) after the letter of transmittal 
C) between the prefatory parts and the introduction 
D) at the very end of the report,in a section labeled "Extras" 
E) Nowhere-it should simply be left out. 
A) in an appendix 
B) after the letter of transmittal 
C) between the prefatory parts and the introduction 
D) at the very end of the report,in a section labeled "Extras" 
E) Nowhere-it should simply be left out.

Question 15

The prefatory parts of a report should

Accepted Answer

A) help readers decide whether and how they need to read the report. 
B) be prepared and written before the text of the report. 
C) include an introduction to the report. 
D) not require any revision once they are written. 
E) be placed at the end of the report. 
A) help readers decide whether and how they need to read the report. 
B) be prepared and written before the text of the report. 
C) include an introduction to the report. 
D) not require any revision once they are written. 
E) be placed at the end of the report.

Question 16

If your company or client expects you to distribute your report online,

Accepted Answer

A) make sure that the file is in the right location. 
B) deliver hard copies to those who are slow to respond on email. 
C) indicate in an email when a response is expected. 
D) verify the onscreen display of the report after you've sent it. 
E) load visuals in a separate file. 
A) make sure that the file is in the right location. 
B) deliver hard copies to those who are slow to respond on email. 
C) indicate in an email when a response is expected. 
D) verify the onscreen display of the report after you've sent it. 
E) load visuals in a separate file.

Question 17

The letter of transmittal should

Accepted Answer

A) discuss how information in the report was gathered. 
B) be different for every person receiving the report. 
C) minimize controversial issues in the report. 
D) introduce the report to the audience. 
E) do nothing more than thank readers for their interest in your report. 
A) discuss how information in the report was gathered. 
B) be different for every person receiving the report. 
C) minimize controversial issues in the report. 
D) introduce the report to the audience. 
E) do nothing more than thank readers for their interest in your report.

Question 18

The introduction is a good place to tell readers why they should be concerned with your topic.

Accepted Answer

A) True 
 B)False

Question 19

One important step in proofreading formal reports and proposals is to

Accepted Answer

A) go back and use the most impressive words you can find to describe key concepts. 
B) proof your visuals thoroughly and make sure they are positioned correctly. 
C) ignore topics and focus exclusively on content. 
D) simply rely on your software's spelling and grammar checkers to find any errors. 
E) keep in mind that speed is often more important than accuracy. 
A) go back and use the most impressive words you can find to describe key concepts. 
B) proof your visuals thoroughly and make sure they are positioned correctly. 
C) ignore topics and focus exclusively on content. 
D) simply rely on your software's spelling and grammar checkers to find any errors. 
E) keep in mind that speed is often more important than accuracy.

Question 20

Which of the following is not a typical function of the introduction to a report?

Accepted Answer

A) establishing the context 
B) previewing main ideas 
C) identifying the opportunity to pursue 
D) documenting sources 
E) establishing the tone and reader relationship 
A) establishing the context 
B) previewing main ideas 
C) identifying the opportunity to pursue 
D) documenting sources 
E) establishing the tone and reader relationship

Acknowledging sources in the body of a report is appropriate for academic work,but never in business.

The close of a report

A letter of ________ is a specialized cover letter that introduces your report to the audience.

One of the headings in your report is,"Unexpected Price Increases." In the table of contents,the heading should

An executive summary

The text of a proposal

In preparing a formal proposal,how should you determine whether to treat the letter of transmittal as a positive,negative,or persuasive message?

Which of the following is not included in the prefatory parts of a formal report?

Which of the following would be the most effective way to deliver a report that you've prepared for a small group of managers in your local office?

The ________ is not included in the prefatory parts of a formal report.

The most common supplementary parts to include in a formal report are the appendix,the bibliography,and the index.

If you want to call attention to the visuals in a formal report,you should

Sending reports and proposals as PDF files

The authors of an informational report have referred to a multitude of data on the spending habits of 18- to 25-year-old Americans.They want to provide readers with access to this information,but realize it's too lengthy to include in the body of the report.Where should they place it?

The prefatory parts of a report should

If your company or client expects you to distribute your report online,

The letter of transmittal should

The introduction is a good place to tell readers why they should be concerned with your topic.

One important step in proofreading formal reports and proposals is to

Which of the following is not a typical function of the introduction to a report?

Professional Communication in a Digital, social, mobile World

Collaboration, interpersonal Communication, and Business Etiquette

Communication Challenges in a Diverse, global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Developing and Delivering Business Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, mechanics, and Usage

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Exam 13: Completing Reports and Proposals

Acknowledging sources in the body of a report is appropriate for academic work,but never in business.

The close of a report

A letter of ________ is a specialized cover letter that introduces your report to the audience.

One of the headings in your report is,"Unexpected Price Increases." In the table of contents,the heading should

An executive summary

The text of a proposal

In preparing a formal proposal,how should you determine whether to treat the letter of transmittal as a positive,negative,or persuasive message?

Which of the following is not included in the prefatory parts of a formal report?

Which of the following would be the most effective way to deliver a report that you've prepared for a small group of managers in your local office?

The ________ is not included in the prefatory parts of a formal report.

The most common supplementary parts to include in a formal report are the appendix,the bibliography,and the index.

If you want to call attention to the visuals in a formal report,you should

Sending reports and proposals as PDF files

The authors of an informational report have referred to a multitude of data on the spending habits of 18- to 25-year-old Americans.They want to provide readers with access to this information,but realize it's too lengthy to include in the body of the report.Where should they place it?

The prefatory parts of a report should

If your company or client expects you to distribute your report online,

The letter of transmittal should

The introduction is a good place to tell readers why they should be concerned with your topic.

One important step in proofreading formal reports and proposals is to

Which of the following is not a typical function of the introduction to a report?

Professional Communication in a Digital, social, mobile World

Collaboration, interpersonal Communication, and Business Etiquette

Communication Challenges in a Diverse, global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Developing and Delivering Business Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, mechanics, and Usage

Filters