Question 1

Which one of the following characteristics is not necessarily true about groups?

Accepted Answer

A)  Group members are interdependent. 
B)  Groups have two or more members. 
C)  Groups are determined by the organization chart. 
D)  Groups interact. 
E)  Groups have particular objectives. 
A)  Group members are interdependent. 
B)  Groups have two or more members. 
C)  Groups are determined by the organization chart. 
D)  Groups interact. 
E)  Groups have particular objectives.

Question 2

While using which of the following type of group decision-making techniques is a group more likely to experience increased groupthink?

Accepted Answer

A)  interacting group 
B)  brainstorming 
C)  video conference 
D)  nominal group technique 
E)  electronic meeting 
A)  interacting group 
B)  brainstorming 
C)  video conference 
D)  nominal group technique 
E)  electronic meeting

Question 3

Patricia needs as many creative ideas as she can get for the new advertising campaign, and her small agency doesn't have a lot of money for high-tech meeting facilities. Given the information provided, which meeting technique will provide the highest number of quality ideas?

Accepted Answer

A)  interacting groups 
B)  brainstorming 
C)  nominal group technique 
D)  electronic meeting 
E)  social interaction 
A)  interacting groups 
B)  brainstorming 
C)  nominal group technique 
D)  electronic meeting 
E)  social interaction

Question 4

Which is not a weakness of group decision making?

Accepted Answer

A)  Group decision making is time consuming. 
B)  Group decisions tend to be less creative than individual decisions. 
C)  Group decisions suffer from ambiguous responsibility. 
D)  Group decisions can be dominated by one or a few members. 
E)  In a group decision, the responsibility of any single member is diluted. 
A)  Group decision making is time consuming. 
B)  Group decisions tend to be less creative than individual decisions. 
C)  Group decisions suffer from ambiguous responsibility. 
D)  Group decisions can be dominated by one or a few members. 
E)  In a group decision, the responsibility of any single member is diluted.

Question 5

Which of the following is not a reason why people join groups?

Accepted Answer

A)  to consume fewer hours in decision making 
B)  to fulfill social needs for affiliation 
C)  to feel stronger and have fewer self-doubts 
D)  to achieve something that cannot be individually achieved 
E)  to have increased feelings of worth 
A)  to consume fewer hours in decision making 
B)  to fulfill social needs for affiliation 
C)  to feel stronger and have fewer self-doubts 
D)  to achieve something that cannot be individually achieved 
E)  to have increased feelings of worth

Question 6

Which term refers to a set of expected behavior patterns attributed to someone occupying a given position in a social unit?

Accepted Answer

A)  norms 
B)  status 
C)  role 
D)  cohesiveness 
E)  diversity 
A)  norms 
B)  status 
C)  role 
D)  cohesiveness 
E)  diversity

Question 7

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threatens the well-being of the organization or its members?

Accepted Answer

A)  negativity offset 
B)  deviant workplace behavior 
C)  self-concordance 
D)  emotional contagion 
E)  positivity offset 
A)  negativity offset 
B)  deviant workplace behavior 
C)  self-concordance 
D)  emotional contagion 
E)  positivity offset

Question 8

Joe is the manager of the marketing department of an organization. He is restructuring his department and is creating teams to increase the effectiveness of his department. He recognizes that the size of groups impacts their overall behavior and effectiveness. Joe is forming a fact-finding group. What would be the better group size to gain diverse input?

Accepted Answer

A)  two 
B)  five 
C)  seven 
D)  ten 
E)  over twelve 
A)  two 
B)  five 
C)  seven 
D)  ten 
E)  over twelve

Question 9

The important groups to which an individual belongs or hopes to belong are known as the ________ groups.

Accepted Answer

A)  conformation 
B)  reference 
C)  status 
D)  power 
E)  appearance 
A)  conformation 
B)  reference 
C)  status 
D)  power 
E)  appearance

Question 10

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

Accepted Answer

A)  groupthink 
B)  collective efficacy 
C)  social loafing 
D)  groupshift 
E)  clustering 
A)  groupthink 
B)  collective efficacy 
C)  social loafing 
D)  groupshift 
E)  clustering

Question 11

Rhoda is an executive assistant at a major medical center. Because she works directly with the head doctor, Rhoda feels that it is appropriate to council patients on their upcoming procedures. Marge, a recent graduate with a degree in Healthcare Administration, also works at the medical center and is responsible for new patients. Marge typically becomes irritated when Rhoda attempts to council new patients. Marge's irritation with Rhoda can be explained by ________.

Accepted Answer

A)  role perception 
B)  role expectation 
C)  role norms 
D)  social norms 
E)  performance norm 
A)  role perception 
B)  role expectation 
C)  role norms 
D)  social norms 
E)  performance norm

Question 12

The phenomenon of ________ describes situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views.

Accepted Answer

A)  social loafing 
B)  groupshift 
C)  groupthink 
D)  group polarization 
E)  satisficing 
A)  social loafing 
B)  groupshift 
C)  groupthink 
D)  group polarization 
E)  satisficing

Question 13

________ can increase the power of norms.

Accepted Answer

A)  Communication 
B)  Emotions 
C)  Group status 
D)  Role expectations 
E)  Social identity 
A)  Communication 
B)  Emotions 
C)  Group status 
D)  Role expectations 
E)  Social identity

Question 14

Which of the following is not likely to encourage group cohesiveness?

Accepted Answer

A)  stimulating competition with other groups 
B)  increasing the size of the group 
C)  obtaining agreement upon the established goals 
D)  increasing the group's status and the perceived difficulty of attaining membership 
E)  physically isolating the group 
A)  stimulating competition with other groups 
B)  increasing the size of the group 
C)  obtaining agreement upon the established goals 
D)  increasing the group's status and the perceived difficulty of attaining membership 
E)  physically isolating the group

Question 15

The degree to which members of the group are similar to, or different from, one another is considered as diversity.

Accepted Answer

A) True 
 B)False

Question 16

Most likely, what would be the size of the group that is expected to implement a marketing plan?

Accepted Answer

A)  two 
B)  five 
C)  seven 
D)  ten 
E)  over twelve 
A)  two 
B)  five 
C)  seven 
D)  ten 
E)  over twelve

Question 17

You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

Accepted Answer

A)  negative affect 
B)  groupshift 
C)  cognitive dissonance 
D)  groupthink 
E)  positivity offset 
A)  negative affect 
B)  groupshift 
C)  cognitive dissonance 
D)  groupthink 
E)  positivity offset

Question 18

In discussing a given set of alternatives and arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called ________.

Accepted Answer

A)  self-concordance 
B)  groupshift 
C)  satisficing 
D)  emotional labor 
E)  groupthink 
A)  self-concordance 
B)  groupshift 
C)  satisficing 
D)  emotional labor 
E)  groupthink

Question 19

Describe the relationship between cohesiveness and productivity.

Accepted Answer

The relationship of cohesiveness and pro

Question 20

The Walt Disney Company is world renowned for its destination resorts and theme parks. The company prides itself on providing the highest quality experiences for visitors to the parks and trains its employees as "cast members" who are all part of the show. Which group of employees is most likely to be considered an "outgroup" at the theme park?

Accepted Answer

A)  those portraying famous Disney characters 
B)  those operating the rides 
C)  those repairing the rides 
D)  those cleaning the parks 
E)  those taking the tickets 
A)  those portraying famous Disney characters 
B)  those operating the rides 
C)  those repairing the rides 
D)  those cleaning the parks 
E)  those taking the tickets

Which one of the following characteristics is not necessarily true about groups?

While using which of the following type of group decision-making techniques is a group more likely to experience increased groupthink?

Patricia needs as many creative ideas as she can get for the new advertising campaign, and her small agency doesn't have a lot of money for high-tech meeting facilities. Given the information provided, which meeting technique will provide the highest number of quality ideas?

Which is not a weakness of group decision making?

Which of the following is not a reason why people join groups?

Which term refers to a set of expected behavior patterns attributed to someone occupying a given position in a social unit?

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threatens the well-being of the organization or its members?

The important groups to which an individual belongs or hopes to belong are known as the ________ groups.

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

The phenomenon of ________ describes situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views.

________ can increase the power of norms.

Which of the following is not likely to encourage group cohesiveness?

The degree to which members of the group are similar to, or different from, one another is considered as diversity.

Most likely, what would be the size of the group that is expected to implement a marketing plan?

You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

In discussing a given set of alternatives and arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called ________.

Describe the relationship between cohesiveness and productivity.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 9: Foundations of Group Behavior

Which one of the following characteristics is not necessarily true about groups?

While using which of the following type of group decision-making techniques is a group more likely to experience increased groupthink?

Patricia needs as many creative ideas as she can get for the new advertising campaign, and her small agency doesn't have a lot of money for high-tech meeting facilities. Given the information provided, which meeting technique will provide the highest number of quality ideas?

Which is not a weakness of group decision making?

Which of the following is not a reason why people join groups?

Which term refers to a set of expected behavior patterns attributed to someone occupying a given position in a social unit?

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threatens the well-being of the organization or its members?

The important groups to which an individual belongs or hopes to belong are known as the ________ groups.

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

The phenomenon of ________ describes situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views.

________ can increase the power of norms.

Which of the following is not likely to encourage group cohesiveness?

The degree to which members of the group are similar to, or different from, one another is considered as diversity.

Most likely, what would be the size of the group that is expected to implement a marketing plan?

You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

In discussing a given set of alternatives and arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called ________.

Describe the relationship between cohesiveness and productivity.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters