Question 1

In order to avoid status inequity, organizations should remove elements which cause status, such as job titles and chains of command.

Accepted Answer

A) True 
 B)False

Question 2

Explain the following terms: "groupthink" and "groupshift."

Accepted Answer

Groupthink is related to norms. It descr

Question 3

Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. In such a situation, Zach is most likely to experience ________.

Accepted Answer

A)  role conflict 
B)  emotional contagion 
C)  cognitive dissonance 
D)  emotional labor 
E)  self-concordance 
A)  role conflict 
B)  emotional contagion 
C)  cognitive dissonance 
D)  emotional labor 
E)  self-concordance

Question 4

If you ever felt like speaking up in a meeting, a classroom, or an informal group but decided against it then the reason behind it could be ________.

Accepted Answer

A)  self-efficacy 
B)  positivity offset 
C)  groupthink 
D)  self-concordance 
E)  groupshift 
A)  self-efficacy 
B)  positivity offset 
C)  groupthink 
D)  self-concordance 
E)  groupshift

Question 5

Role expectations indicate our view of how we're supposed to act in a given situation.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not an example of a performance norm?

Accepted Answer

A)  when an employee needs to look busy 
B)  how hard an employee should work 
C)  the appropriate levels of tardiness 
D)  the acceptable level of output 
E)  how to get the job done 
A)  when an employee needs to look busy 
B)  how hard an employee should work 
C)  the appropriate levels of tardiness 
D)  the acceptable level of output 
E)  how to get the job done

Question 7

If creativity is important, then individual decision making tends to be more effective than group decision making.

Accepted Answer

A) True 
 B)False

Question 8

High-status group members interrupt others more often than low-status members.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is a group decision-making technique?

Accepted Answer

A)  mind mapping 
B)  brainstorming 
C)  lateral thinking 
D)  group polarization 
E)  morphological analysis 
A)  mind mapping 
B)  brainstorming 
C)  lateral thinking 
D)  group polarization 
E)  morphological analysis

Question 10

When a group stands still or becomes locked into a fixed course of action, it is referred to being in the period of ________.

Accepted Answer

A)  stagnancy 
B)  inertia 
C)  dormancy 
D)  transition 
E)  completion 
A)  stagnancy 
B)  inertia 
C)  dormancy 
D)  transition 
E)  completion

Question 11

According to the punctuated-equilibrium model, the performance of the group decreases at the transition or midpoint of the process.

Accepted Answer

A) True 
 B)False

Question 12

The Walt Disney Company is world renowned for its destination resorts and theme parks. The company prides itself on providing the highest quality experiences for visitors to the parks and trains its employees as "cast members" who are all part of the show. Which group of employees is most likely to be considered the "ingroup" at the theme park?

Accepted Answer

A)  those portraying famous Disney characters 
B)  those operating the rides 
C)  those repairing the rides 
D)  those cleaning the parks 
E)  those taking the tickets 
A)  those portraying famous Disney characters 
B)  those operating the rides 
C)  those repairing the rides 
D)  those cleaning the parks 
E)  those taking the tickets

Question 13

________ are the way others believe you should act in a given situation.

Accepted Answer

A)  Social identities 
B)  Citizenship behaviors 
C)  Role expectations 
D)  Psychological contracts 
E)  Group status 
A)  Social identities 
B)  Citizenship behaviors 
C)  Role expectations 
D)  Psychological contracts 
E)  Group status

Question 14

The idea of social loafing is most prominent in which country?

Accepted Answer

A)  China 
B)  Israel 
C)  Serbia 
D)  Russia 
E)  Canada 
A)  China 
B)  Israel 
C)  Serbia 
D)  Russia 
E)  Canada

Question 15

Increasing the group's status and the perceived difficulty of attaining membership encourages group cohesiveness.

Accepted Answer

A) True 
 B)False

Question 16

Low-status groups, perhaps in response to discrimination, are likely to leverage ________ to compete for higher status.

Accepted Answer

A)  ingroup fighting 
B)  outgroup fighting 
C)  citizenship behaviors 
D)  outgroup favoritism 
E)  ingroup favoritism 
A)  ingroup fighting 
B)  outgroup fighting 
C)  citizenship behaviors 
D)  outgroup favoritism 
E)  ingroup favoritism

Question 17

Temporary groups with deadlines have their own unique sequencing of actions. The first of these actions is ________.

Accepted Answer

A)  forming 
B)  first meeting 
C)  norming 
D)  transitioning 
E)  performing 
A)  forming 
B)  first meeting 
C)  norming 
D)  transitioning 
E)  performing

Question 18

Which of the following statements is true regarding informal groups?

Accepted Answer

A)  Informal groups are defined by the organization's structure. 
B)  In informal groups, the behaviors team members should engage in are stipulated by and directed toward organizational goals. 
C)  A group of people who come together to protest against a new law is an informal group. 
D)  The six members of an airline flight crew are an informal group. 
E)  Command groups and task groups are examples of informal groups. 
A)  Informal groups are defined by the organization's structure. 
B)  In informal groups, the behaviors team members should engage in are stipulated by and directed toward organizational goals. 
C)  A group of people who come together to protest against a new law is an informal group. 
D)  The six members of an airline flight crew are an informal group. 
E)  Command groups and task groups are examples of informal groups.

Question 19

Which of the following factors corresponds to deep-level diversity in groups?

Accepted Answer

A)  national origin, race, and gender 
B)  roles, status, and power 
C)  ability, intelligence, and personality 
D)  underlying attitudes, values, and opinions 
E)  security, self-esteem, and affiliation 
A)  national origin, race, and gender 
B)  roles, status, and power 
C)  ability, intelligence, and personality 
D)  underlying attitudes, values, and opinions 
E)  security, self-esteem, and affiliation

Question 20

Groups of approximately ________ members tend to be more effective for taking action.

Accepted Answer

A)  two 
B)  seven 
C)  eleven 
D)  sixteen 
E)  twenty-one 
A)  two 
B)  seven 
C)  eleven 
D)  sixteen 
E)  twenty-one

In order to avoid status inequity, organizations should remove elements which cause status, such as job titles and chains of command.

Explain the following terms: "groupthink" and "groupshift."

If you ever felt like speaking up in a meeting, a classroom, or an informal group but decided against it then the reason behind it could be ________.

Role expectations indicate our view of how we're supposed to act in a given situation.

Which of the following is not an example of a performance norm?

If creativity is important, then individual decision making tends to be more effective than group decision making.

High-status group members interrupt others more often than low-status members.

Which of the following is a group decision-making technique?

When a group stands still or becomes locked into a fixed course of action, it is referred to being in the period of ________.

According to the punctuated-equilibrium model, the performance of the group decreases at the transition or midpoint of the process.

________ are the way others believe you should act in a given situation.

The idea of social loafing is most prominent in which country?

Increasing the group's status and the perceived difficulty of attaining membership encourages group cohesiveness.

Low-status groups, perhaps in response to discrimination, are likely to leverage ________ to compete for higher status.

Temporary groups with deadlines have their own unique sequencing of actions. The first of these actions is ________.

Which of the following statements is true regarding informal groups?

Which of the following factors corresponds to deep-level diversity in groups?

Groups of approximately ________ members tend to be more effective for taking action.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 9: Foundations of Group Behavior

In order to avoid status inequity, organizations should remove elements which cause status, such as job titles and chains of command.

Explain the following terms: "groupthink" and "groupshift."

If you ever felt like speaking up in a meeting, a classroom, or an informal group but decided against it then the reason behind it could be ________.

Role expectations indicate our view of how we're supposed to act in a given situation.

Which of the following is not an example of a performance norm?

If creativity is important, then individual decision making tends to be more effective than group decision making.

High-status group members interrupt others more often than low-status members.

Which of the following is a group decision-making technique?

When a group stands still or becomes locked into a fixed course of action, it is referred to being in the period of ________.

According to the punctuated-equilibrium model, the performance of the group decreases at the transition or midpoint of the process.

________ are the way others believe you should act in a given situation.

The idea of social loafing is most prominent in which country?

Increasing the group's status and the perceived difficulty of attaining membership encourages group cohesiveness.

Low-status groups, perhaps in response to discrimination, are likely to leverage ________ to compete for higher status.

Temporary groups with deadlines have their own unique sequencing of actions. The first of these actions is ________.

Which of the following statements is true regarding informal groups?

Which of the following factors corresponds to deep-level diversity in groups?

Groups of approximately ________ members tend to be more effective for taking action.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters