Question 1

OB concepts must reflect contingency conditions for all of the following reasons except ________.

Accepted Answer

A)  human beings are complex 
B)  our predictions and assumptions are almost accurate all the time 
C)  one person's behavior changes in different situations 
D)  we are limited in our ability to make sweeping generalizations 
E)  two people often act very differently in the same situation 
A)  human beings are complex 
B)  our predictions and assumptions are almost accurate all the time 
C)  one person's behavior changes in different situations 
D)  we are limited in our ability to make sweeping generalizations 
E)  two people often act very differently in the same situation

Question 2

Most managers and employees today work in a climate best characterized as "temporary." Explain.

Accepted Answer

Globalization, expanded capacity, and ad

Question 3

________ focuses on the study of people in relation to their social environment.

Accepted Answer

A)  Psychology 
B)  Sociology 
C)  Corporate strategy 
D)  Political science 
E)  Operations management 
A)  Psychology 
B)  Sociology 
C)  Corporate strategy 
D)  Political science 
E)  Operations management

Question 4

It is important for service organizations to include customer needs and requirements in assessing their effectiveness. Why is this so?

Accepted Answer

The attitudes of emp

Question 5

On average, managers spend most of their time doing which managerial activity?

Accepted Answer

A)  Traditional management 
B)  Communication 
C)  Human resource management 
D)  Networking 
E)  Systems 
A)  Traditional management 
B)  Communication 
C)  Human resource management 
D)  Networking 
E)  Systems

Question 6

The purpose of organizational behavior is to ________.

Accepted Answer

A)  better understand management 
B)  improve an organization's effectiveness 
C)  balance diversity 
D)  create boilerplates 
E)  replace human resources 
A)  better understand management 
B)  improve an organization's effectiveness 
C)  balance diversity 
D)  create boilerplates 
E)  replace human resources

Question 7

Vance has been at his job as a department manager for four years. During this time, Vance has continually been abused by his supervisor; however, he has continued to do his job well. If Vance's motivation falters, what behavior is Vance most likely to exhibit?

Accepted Answer

A)  begin showing up for work late 
B)  bring everyone donuts 
C)  stop attending the monthly directors meeting 
D)  both A and C 
E)  each A, B, and C 
A)  begin showing up for work late 
B)  bring everyone donuts 
C)  stop attending the monthly directors meeting 
D)  both A and C 
E)  each A, B, and C

Question 8

What conclusions can you draw about turnover if an employer strives to find balance in work-life conflicts? How can the employer find this balance and still have productive employees?

Accepted Answer

Because work is constantly infringing on

Question 9

Ethical dilemmas are situations in which employees are required to identify right and wrong conduct.

Accepted Answer

A) True 
 B)False

Question 10

Conflict and power have been major topics of concern for social psychologists.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is an example of group cohesion?

Accepted Answer

A)  complimenting a coworker 
B)  calling a teammate after the death of his grandmother 
C)  staying late to help a coworker meet her deadline 
D)  bringing donuts to a meeting 
E)  all of the above 
A)  complimenting a coworker 
B)  calling a teammate after the death of his grandmother 
C)  staying late to help a coworker meet her deadline 
D)  bringing donuts to a meeting 
E)  all of the above

Question 12

Raul is a financial analyst who oversees the daily financial expenditures for a major big box retailer. On a typical day, Raul does not interact with other employees and only meets with his team on Monday afternoons; however, he typically has to run a report at 7:30 am and then a final report at 7:30 pm. Raul and his wife Emily have a six-month-old son and Emily will soon be returning to work thus requiring the couple to engage childcare. To enhance Raul's well-being at work, his manager could ________.

Accepted Answer

A)  reassign Raul to a position which requires less time 
B)  allow Raul to completely work from home 
C)  allow Raul to work from home four days a week 
D)  fire Raul 
E)  None of these ideas would enhance Raul's well-being. 
A)  reassign Raul to a position which requires less time 
B)  allow Raul to completely work from home 
C)  allow Raul to work from home four days a week 
D)  fire Raul 
E)  None of these ideas would enhance Raul's well-being.

Question 13

OB draws from several research-based theories about how people behave in organizations and contains several straightforward cause-and-effect relationships.

Accepted Answer

A) True 
 B)False

Question 14

As the world has become more global, managers have to become capable of working with people from different cultures.

Accepted Answer

A) True 
 B)False

Question 15

At the individual level, processes can include all but which of the following?

Accepted Answer

A)  emotions and moods 
B)  motivation 
C)  perception 
D)  leadership 
E)  decision making 
A)  emotions and moods 
B)  motivation 
C)  perception 
D)  leadership 
E)  decision making

Question 16

Why is it important to complement intuition with systematic study in our attempts to understand behavior within organizations?

Accepted Answer

It is important to complement intuition

Question 17

Basing managerial decisions on the best available scientific support is called ________.

Accepted Answer

A)  intuition 
B)  organizational process 
C)  organizational behavior 
D)  evidence-based management 
E)  conceptual management 
A)  intuition 
B)  organizational process 
C)  organizational behavior 
D)  evidence-based management 
E)  conceptual management

Question 18

According to Robbins and Judge, organizational behavior can be analyzed on all of the following levels except ________.

Accepted Answer

A)  outcome 
B)  group 
C)  organizational 
D)  individual 
E)  none of the above 
A)  outcome 
B)  group 
C)  organizational 
D)  individual 
E)  none of the above

Question 19

Explain "workforce diversity." What key managerial skill do you think is most important when dealing with workforce diversity?

Accepted Answer

Workforce diversity is a term used to de

Question 20

The number of direct reports under a manager has increased from ________ to ________.

Accepted Answer

A)  5; 7 
B)  4; 10 
C)  2; 7 
D)  1; 5 
E)  3; 4 
A)  5; 7 
B)  4; 10 
C)  2; 7 
D)  1; 5 
E)  3; 4

OB concepts must reflect contingency conditions for all of the following reasons except ________.

Most managers and employees today work in a climate best characterized as "temporary." Explain.

________ focuses on the study of people in relation to their social environment.

It is important for service organizations to include customer needs and requirements in assessing their effectiveness. Why is this so?

On average, managers spend most of their time doing which managerial activity?

The purpose of organizational behavior is to ________.

Vance has been at his job as a department manager for four years. During this time, Vance has continually been abused by his supervisor; however, he has continued to do his job well. If Vance's motivation falters, what behavior is Vance most likely to exhibit?

What conclusions can you draw about turnover if an employer strives to find balance in work-life conflicts? How can the employer find this balance and still have productive employees?

Ethical dilemmas are situations in which employees are required to identify right and wrong conduct.

Conflict and power have been major topics of concern for social psychologists.

Which of the following is an example of group cohesion?

OB draws from several research-based theories about how people behave in organizations and contains several straightforward cause-and-effect relationships.

As the world has become more global, managers have to become capable of working with people from different cultures.

At the individual level, processes can include all but which of the following?

Why is it important to complement intuition with systematic study in our attempts to understand behavior within organizations?

Basing managerial decisions on the best available scientific support is called ________.

According to Robbins and Judge, organizational behavior can be analyzed on all of the following levels except ________.

Explain "workforce diversity." What key managerial skill do you think is most important when dealing with workforce diversity?

The number of direct reports under a manager has increased from to .

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 1: What Is Organizational Behavior

OB concepts must reflect contingency conditions for all of the following reasons except ________.

Most managers and employees today work in a climate best characterized as "temporary." Explain.

________ focuses on the study of people in relation to their social environment.

It is important for service organizations to include customer needs and requirements in assessing their effectiveness. Why is this so?

On average, managers spend most of their time doing which managerial activity?

The purpose of organizational behavior is to ________.

Vance has been at his job as a department manager for four years. During this time, Vance has continually been abused by his supervisor; however, he has continued to do his job well. If Vance's motivation falters, what behavior is Vance most likely to exhibit?

What conclusions can you draw about turnover if an employer strives to find balance in work-life conflicts? How can the employer find this balance and still have productive employees?

Ethical dilemmas are situations in which employees are required to identify right and wrong conduct.

Conflict and power have been major topics of concern for social psychologists.

Which of the following is an example of group cohesion?

OB draws from several research-based theories about how people behave in organizations and contains several straightforward cause-and-effect relationships.

As the world has become more global, managers have to become capable of working with people from different cultures.

At the individual level, processes can include all but which of the following?

Why is it important to complement intuition with systematic study in our attempts to understand behavior within organizations?

Basing managerial decisions on the best available scientific support is called ________.

According to Robbins and Judge, organizational behavior can be analyzed on all of the following levels except ________.

Explain "workforce diversity." What key managerial skill do you think is most important when dealing with workforce diversity?

The number of direct reports under a manager has increased from ________ to ________.

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

The number of direct reports under a manager has increased from to .