Question 1

You extol the virtues and benefits of standardization. You are probably promoting the ________.

Accepted Answer

A)  matrix structure 
B)  virtual organization 
C)  bureaucracy 
D)  team structure 
E)  simple structure 
A)  matrix structure 
B)  virtual organization 
C)  bureaucracy 
D)  team structure 
E)  simple structure

Question 2

Which of the following statements is true regarding a centralized organization?

Accepted Answer

A)  A centralized organization is more flexible than a decentralized organization. 
B)  In a centralized organization, decision making is pushed down to the managers closest to the action. 
C)  A centralized organization is more responsive than a decentralized organization. 
D)  In a centralized organization, top managers are rarely involved in decision making. 
E)  In a centralized organization, decision making is concentrated at a single point in the organization. 
A)  A centralized organization is more flexible than a decentralized organization. 
B)  In a centralized organization, decision making is pushed down to the managers closest to the action. 
C)  A centralized organization is more responsive than a decentralized organization. 
D)  In a centralized organization, top managers are rarely involved in decision making. 
E)  In a centralized organization, decision making is concentrated at a single point in the organization.

Question 3

AgriProducers provides services related to the testing of soil and crops. It also provides advice to its customers for improving the productivity of the soil and the quality of the crops. It has customers all over the United States. The crops and soil are different in the various large areas of the nation, such as the West Coast, and the Mid-West. Which type of departmentalization would be best for AgriProducers?

Accepted Answer

A)  functional 
B)  process 
C)  product 
D)  geographic 
E)  temporal 
A)  functional 
B)  process 
C)  product 
D)  geographic 
E)  temporal

Question 4

The question of span of control determines ________.

Accepted Answer

A)  the employee grievance policy of the organization 
B)  the number of levels and managers an organization has 
C)  where decisions are made 
D)  how jobs will be grouped 
E)  how employees will be compensated 
A)  the employee grievance policy of the organization 
B)  the number of levels and managers an organization has 
C)  where decisions are made 
D)  how jobs will be grouped 
E)  how employees will be compensated

Question 5

Work specialization increases the time spent in changing tasks.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following dimensions of an environment describes the degree to which the environment can support growth?

Accepted Answer

A)  capacity 
B)  flexibility 
C)  volatality 
D)  sustainability 
E)  complexity 
A)  capacity 
B)  flexibility 
C)  volatality 
D)  sustainability 
E)  complexity

Question 7

The unity-of-command principle states that ________.

Accepted Answer

A)  managers should limit their oversight to a maximum of 12 employees 
B)  managers should oversee 1-4 employees on average 
C)  an individual should be directly responsible to only one supervisor 
D)  managers should provide direction to their employees in a unified fashion 
E)  employees should report directly to two supervisors to maintain task balance 
A)  managers should limit their oversight to a maximum of 12 employees 
B)  managers should oversee 1-4 employees on average 
C)  an individual should be directly responsible to only one supervisor 
D)  managers should provide direction to their employees in a unified fashion 
E)  employees should report directly to two supervisors to maintain task balance

Question 8

________ is a systematic effort to make an organization leaner by selling off business units, closing locations, or reducing staff.

Accepted Answer

A)  Removing boundaries 
B)  Departmentalizing 
C)  Decentralizing 
D)  Downsizing 
E)  Formalizing 
A)  Removing boundaries 
B)  Departmentalizing 
C)  Decentralizing 
D)  Downsizing 
E)  Formalizing

Question 9

Which of the following statements is true regarding a bureaucracy?

Accepted Answer

A)  Bureaucracies need innovative and experienced decision makers at all levels in the organization. 
B)  Bureaucracy is an ideal organizational design for those organizations that operate under highly uncertain conditions. 
C)  Typically bureaucracies have wider spans of control. 
D)  Bureaucracies can get by with less talented middle- and lower-level managers. 
E)  Bureaucracies encourage employee empowerment. 
A)  Bureaucracies need innovative and experienced decision makers at all levels in the organization. 
B)  Bureaucracy is an ideal organizational design for those organizations that operate under highly uncertain conditions. 
C)  Typically bureaucracies have wider spans of control. 
D)  Bureaucracies can get by with less talented middle- and lower-level managers. 
E)  Bureaucracies encourage employee empowerment.

Question 10

Some individuals want work that makes minimal intellectual demands and provides the security of routine; for them, ________ is a source of job satisfaction.

Accepted Answer

A)  free flow of information 
B)  wide span of control 
C)  low formalization 
D)  high work specialization 
E)  high decentralization 
A)  free flow of information 
B)  wide span of control 
C)  low formalization 
D)  high work specialization 
E)  high decentralization

Question 11

Compare and contrast centralized and decentralized organizations.

Accepted Answer

In centralized organizations, top manage

Question 12

The ________ of an environment refers to the degree of heterogeneity and concentration among environmental elements.

Accepted Answer

A)  volatality 
B)  flexibility 
C)  complexity 
D)  adaptability 
E)  permeability 
A)  volatality 
B)  flexibility 
C)  complexity 
D)  adaptability 
E)  permeability

Question 13

What is departmentalization?

Accepted Answer

The basis by which jobs are grouped toge

Question 14

One of the questions you tell the trainees to ask is, "To what degree are tasks subdivided into separate jobs?" This question addresses the issue of ________.

Accepted Answer

A)  formalization 
B)  work specialization 
C)  span of control 
D)  chain of command 
E)  matrix restructuring 
A)  formalization 
B)  work specialization 
C)  span of control 
D)  chain of command 
E)  matrix restructuring

Question 15

The virtual organization is also called the ________ or ________ organization.

Accepted Answer

A)  network; modular 
B)  boundaryless; social 
C)  divisional; multi-level 
D)  boundaryless; global 
E)  matrix; divisional 
A)  network; modular 
B)  boundaryless; social 
C)  divisional; multi-level 
D)  boundaryless; global 
E)  matrix; divisional

Question 16

Describe the various ways in which the negative impact of downsizing can be minimized.

Accepted Answer

Companies can reduce negative impacts by

Question 17

Who coined the term "boundaryless organization?"

Accepted Answer

A)  Steve Jobs 
B)  Jack Welch 
C)  Henry mintzberg 
D)  Bill Gates 
E)  Frederick Herzberg 
A)  Steve Jobs 
B)  Jack Welch 
C)  Henry mintzberg 
D)  Bill Gates 
E)  Frederick Herzberg

Question 18

The ________ is characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single person, and little formalization.

Accepted Answer

A)  bureaucracy 
B)  matrix organization 
C)  simple structure 
D)  team structure 
E)  centralized structure 
A)  bureaucracy 
B)  matrix organization 
C)  simple structure 
D)  team structure 
E)  centralized structure

Question 19

Which of the following types of organizations is most likely to operate in a state of perpetual flux and reorganization?

Accepted Answer

A)  a highly decentralized organization 
B)  a boundaryless organization 
C)  a matrix organization 
D)  a bureaucracy 
E)  a virtual organization 
A)  a highly decentralized organization 
B)  a boundaryless organization 
C)  a matrix organization 
D)  a bureaucracy 
E)  a virtual organization

Question 20

Which one of the following problems is most likely to occur in a matrix structure?

Accepted Answer

A)  decreased response to environmental change 
B)  decreased employee motivation 
C)  decreased economies of scale 
D)  increases groupthink 
E)  power struggles 
A)  decreased response to environmental change 
B)  decreased employee motivation 
C)  decreased economies of scale 
D)  increases groupthink 
E)  power struggles

You extol the virtues and benefits of standardization. You are probably promoting the ________.

Which of the following statements is true regarding a centralized organization?

The question of span of control determines ________.

Work specialization increases the time spent in changing tasks.

Which of the following dimensions of an environment describes the degree to which the environment can support growth?

The unity-of-command principle states that ________.

________ is a systematic effort to make an organization leaner by selling off business units, closing locations, or reducing staff.

Which of the following statements is true regarding a bureaucracy?

Some individuals want work that makes minimal intellectual demands and provides the security of routine; for them, ________ is a source of job satisfaction.

Compare and contrast centralized and decentralized organizations.

The ________ of an environment refers to the degree of heterogeneity and concentration among environmental elements.

What is departmentalization?

One of the questions you tell the trainees to ask is, "To what degree are tasks subdivided into separate jobs?" This question addresses the issue of ________.

The virtual organization is also called the or organization.

Describe the various ways in which the negative impact of downsizing can be minimized.

Who coined the term "boundaryless organization?"

The ________ is characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single person, and little formalization.

Which of the following types of organizations is most likely to operate in a state of perpetual flux and reorganization?

Which one of the following problems is most likely to occur in a matrix structure?

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 14: Foundations of Organizational Structure

You extol the virtues and benefits of standardization. You are probably promoting the ________.

Which of the following statements is true regarding a centralized organization?

The question of span of control determines ________.

Work specialization increases the time spent in changing tasks.

Which of the following dimensions of an environment describes the degree to which the environment can support growth?

The unity-of-command principle states that ________.

________ is a systematic effort to make an organization leaner by selling off business units, closing locations, or reducing staff.

Which of the following statements is true regarding a bureaucracy?

Some individuals want work that makes minimal intellectual demands and provides the security of routine; for them, ________ is a source of job satisfaction.

Compare and contrast centralized and decentralized organizations.

The ________ of an environment refers to the degree of heterogeneity and concentration among environmental elements.

What is departmentalization?

One of the questions you tell the trainees to ask is, "To what degree are tasks subdivided into separate jobs?" This question addresses the issue of ________.

The virtual organization is also called the ________ or ________ organization.

Describe the various ways in which the negative impact of downsizing can be minimized.

Who coined the term "boundaryless organization?"

The ________ is characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single person, and little formalization.

Which of the following types of organizations is most likely to operate in a state of perpetual flux and reorganization?

Which one of the following problems is most likely to occur in a matrix structure?

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Organizational Change and Stress Management

Filters

The virtual organization is also called the or organization.