Question 1

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and other bodily needs?

Accepted Answer

A)  safety 
B)  physiological 
C)  social 
D)  esteem 
E)  psychological 
A)  safety 
B)  physiological 
C)  social 
D)  esteem 
E)  psychological

Question 2

Which of these five employees is most suitable for taking on your responsibilities when you are on a vacation?

Accepted Answer

A)  Joe 
B)  Mary 
C)  Tim 
D)  Sarah 
E)  Doug 
A)  Joe 
B)  Mary 
C)  Tim 
D)  Sarah 
E)  Doug

Question 3

Which of the following is one of the four ways of increasing self-efficacy that involves gaining relevant experience with the task or job?

Accepted Answer

A)  verbal persuasion 
B)  enactive mastery 
C)  vicarious modeling 
D)  arousal 
E)  focused training 
A)  verbal persuasion 
B)  enactive mastery 
C)  vicarious modeling 
D)  arousal 
E)  focused training

Question 4

Differentiate motivators from hygiene factors.

Accepted Answer

Conditions surrounding the job such as q

Question 5

The two-factor theory proposes that ________.

Accepted Answer

A)  within every human being, there exists a hierarchy of five needs and as each of these needs becomes substantially satisfied, the next one becomes dominant 
B)  employees inherently dislike work and must therefore be directed or even coerced into performing it 
C)  employees can view work as being as natural as rest or play, and therefore the average person can learn to accept, and even seek, responsibility 
D)  the factors that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction 
E)  achievement, power, and affiliation are three important needs that help explain motivation 
A)  within every human being, there exists a hierarchy of five needs and as each of these needs becomes substantially satisfied, the next one becomes dominant 
B)  employees inherently dislike work and must therefore be directed or even coerced into performing it 
C)  employees can view work as being as natural as rest or play, and therefore the average person can learn to accept, and even seek, responsibility 
D)  the factors that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction 
E)  achievement, power, and affiliation are three important needs that help explain motivation

Question 6

Self-efficacy refers to an individual's belief that he or she is capable of performing a task.

Accepted Answer

A) True 
 B)False

Question 7

According to Maslow, a need that is essentially satisfied no longer motivates.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following theories discusses three relationships: effort-performance relationship, performance-reward relationship, and rewards-personal goals relationship?

Accepted Answer

A)  goal-setting theory 
B)  self-efficacy theory 
C)  equity theory 
D)  expectancy theory 
E)  self-determination theory 
A)  goal-setting theory 
B)  self-efficacy theory 
C)  equity theory 
D)  expectancy theory 
E)  self-determination theory

Question 9

Jill is an excellent technical writer. She has never missed a deadline and all her projects are of superior quality. She now wants to telecommute two days a week, so that she can spend more time with her family. She feels that she has proven her reliability. However, her boss is unable to comply with her request and gives her a substantial raise instead. Jill's disappointment demonstrates a breakdown in the ________ relationship.

Accepted Answer

A)  performance-reward 
B)  effort-performance 
C)  rewards-personal goals 
D)  effort-satisfaction 
E)  performance-achievement 
A)  performance-reward 
B)  effort-performance 
C)  rewards-personal goals 
D)  effort-satisfaction 
E)  performance-achievement

Question 10

Jessica does not believe that the methods and processes for determining salary increases in her company are fair. As per this example, Jessica believes that there is a problem with the firm's ________ justice.

Accepted Answer

A)  interpersonal 
B)  distributive 
C)  associative 
D)  procedural 
E)  outcome 
A)  interpersonal 
B)  distributive 
C)  associative 
D)  procedural 
E)  outcome

Question 11

Which of the following statements is true according to McClelland's theory of needs ?

Accepted Answer

A)  People with a high achievement need prefer doing tasks that involve a very high level of risk. 
B)  People with a high achievement need prefer jobs that have a low degree of personal responsibility. 
C)  Best managers tend to have a high need for affiliation. 
D)  People with a high achievement need tend to be successful managers, especially in large organizations. 
E)  Best managers tend to have a high need for power. 
A)  People with a high achievement need prefer doing tasks that involve a very high level of risk. 
B)  People with a high achievement need prefer jobs that have a low degree of personal responsibility. 
C)  Best managers tend to have a high need for affiliation. 
D)  People with a high achievement need tend to be successful managers, especially in large organizations. 
E)  Best managers tend to have a high need for power.

Question 12

Which of the following do you think would motivate Jonathan the most?

Accepted Answer

A)  more vacation time 
B)  more responsibility 
C)  greater discretion over his job 
D)  more money 
E)  a greater sense of inner peace 
A)  more vacation time 
B)  more responsibility 
C)  greater discretion over his job 
D)  more money 
E)  a greater sense of inner peace

Question 13

If organizations rewarded individuals according to criteria such as seniority, creativity and initiative rather than for performance then expectancy theory might be much more valid.

Accepted Answer

A) True 
 B)False

Question 14

According to the expectancy theory, the degree to which an individual believes that performing at a particular level will generate a desired outcome is indicated by the ________ relationship.

Accepted Answer

A)  performance-reward 
B)  effort-performance 
C)  reward-personal goal 
D)  effort-satisfaction 
E)  personal goal-self actualization 
A)  performance-reward 
B)  effort-performance 
C)  reward-personal goal 
D)  effort-satisfaction 
E)  personal goal-self actualization

Question 15

Helen is an office worker who processes health insurance forms. She has worked at her present job for three years. Initially she was criticized by her supervisor for sloppy work, but thereafter improved considerably. Now she consistently processes her forms without errors and even does more forms than her required quota. However, she has found her supervisor has not responded to the extra effort she puts in, giving her no praise and no financial reward. Helen is most likely to perceive that there is a problem in the ________ relationship.

Accepted Answer

A)  rewards-personal goals 
B)  performance- awareness 
C)  effort-performance 
D)  personal goal-self actualization 
E)  performance-achievement 
A)  rewards-personal goals 
B)  performance- awareness 
C)  effort-performance 
D)  personal goal-self actualization 
E)  performance-achievement

Question 16

According to Bandura, the most important source of increasing self-efficacy is ________.

Accepted Answer

A)  arousal 
B)  vicarious modeling 
C)  verbal persuasion 
D)  enactive mastery 
E)  focused training 
A)  arousal 
B)  vicarious modeling 
C)  verbal persuasion 
D)  enactive mastery 
E)  focused training

Question 17

Self-generated feedback is a more powerful motivator than externally generated feedback.

Accepted Answer

A) True 
 B)False

Question 18

According to the two-factor theory, ________ is a motivating factor.

Accepted Answer

A)  company policies 
B)  quality of supervision 
C)  responsibility 
D)  job security 
E)  pay 
A)  company policies 
B)  quality of supervision 
C)  responsibility 
D)  job security 
E)  pay

Question 19

Goals seem to have a more substantial effect on performance when the ________.

Accepted Answer

A)  goals are generalized (like "Do your best") rather than specific 
B)  tasks are complex rather than simple 
C)  tasks are novel rather than well learned 
D)  goals are easy rather than difficult 
E)  tasks are independent rather than interdependent 
A)  goals are generalized (like "Do your best") rather than specific 
B)  tasks are complex rather than simple 
C)  tasks are novel rather than well learned 
D)  goals are easy rather than difficult 
E)  tasks are independent rather than interdependent

Question 20

Other-outside is a referent comparison that refers to ________.

Accepted Answer

A)  an employee's experiences in a similar position outside the employee's current organization 
B)  another individual or group of individuals inside the employee's organization 
C)  an employee's experiences in a different position inside the employee's current organization 
D)  another individual or group of individuals outside the employee's organization 
E)  an employee's experiences in a different position outside the employee's current organization 
A)  an employee's experiences in a similar position outside the employee's current organization 
B)  another individual or group of individuals inside the employee's organization 
C)  an employee's experiences in a different position inside the employee's current organization 
D)  another individual or group of individuals outside the employee's organization 
E)  an employee's experiences in a different position outside the employee's current organization

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and other bodily needs?

Which of these five employees is most suitable for taking on your responsibilities when you are on a vacation?

Which of the following is one of the four ways of increasing self-efficacy that involves gaining relevant experience with the task or job?

Differentiate motivators from hygiene factors.

The two-factor theory proposes that ________.

Self-efficacy refers to an individual's belief that he or she is capable of performing a task.

According to Maslow, a need that is essentially satisfied no longer motivates.

Which of the following theories discusses three relationships: effort-performance relationship, performance-reward relationship, and rewards-personal goals relationship?

Jessica does not believe that the methods and processes for determining salary increases in her company are fair. As per this example, Jessica believes that there is a problem with the firm's ________ justice.

Which of the following statements is true according to McClelland's theory of needs ?

Which of the following do you think would motivate Jonathan the most?

If organizations rewarded individuals according to criteria such as seniority, creativity and initiative rather than for performance then expectancy theory might be much more valid.

According to the expectancy theory, the degree to which an individual believes that performing at a particular level will generate a desired outcome is indicated by the ________ relationship.

According to Bandura, the most important source of increasing self-efficacy is ________.

Self-generated feedback is a more powerful motivator than externally generated feedback.

According to the two-factor theory, ________ is a motivating factor.

Goals seem to have a more substantial effect on performance when the ________.

Other-outside is a referent comparison that refers to ________.

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation: From Concept to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 6: Motivation Concepts

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and other bodily needs?

Which of these five employees is most suitable for taking on your responsibilities when you are on a vacation?

Which of the following is one of the four ways of increasing self-efficacy that involves gaining relevant experience with the task or job?

Differentiate motivators from hygiene factors.

The two-factor theory proposes that ________.

Self-efficacy refers to an individual's belief that he or she is capable of performing a task.

According to Maslow, a need that is essentially satisfied no longer motivates.

Which of the following theories discusses three relationships: effort-performance relationship, performance-reward relationship, and rewards-personal goals relationship?

Jessica does not believe that the methods and processes for determining salary increases in her company are fair. As per this example, Jessica believes that there is a problem with the firm's ________ justice.

Which of the following statements is true according to McClelland's theory of needs ?

Which of the following do you think would motivate Jonathan the most?

If organizations rewarded individuals according to criteria such as seniority, creativity and initiative rather than for performance then expectancy theory might be much more valid.

According to the expectancy theory, the degree to which an individual believes that performing at a particular level will generate a desired outcome is indicated by the ________ relationship.

According to Bandura, the most important source of increasing self-efficacy is ________.

Self-generated feedback is a more powerful motivator than externally generated feedback.

According to the two-factor theory, ________ is a motivating factor.

Goals seem to have a more substantial effect on performance when the ________.

Other-outside is a referent comparison that refers to ________.

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation: From Concept to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters