Exam 11: Separating and Retaining Employees

Explain what job withdrawal is and discuss the four types of conditions that lead up to it.

Outplacement counseling programs are

Employee turnover at RandomThoughts Corp.is low,but many employees in the Consumer Book Division seek transfers to other divisions.Which of the following situations is most likely to explain the employees seeking to leave the Consumer Book Division?

The Job Descriptive Index is an example of a job satisfaction instrument.

Employees cannot sue employers for wrongful discharge if the employee was contracted under the employment-at-will doctrine.

Eli,a human resource manager,tells managers in his organization that following the system of progressive discipline requires written documentation at every step of the process.In which of the following situations could this be optional?

Holly refuses her employer's request to falsify the contents of a report to the Equal Employment Opportunity Commission (EEOC).The employer subsequently discharges Holly for "not following orders." Identify the exception to the employment-at-will doctrine that Holly is likely to choose when she files a wrongful discharge suit.

According to the hot-stove rule,which of the following qualities makes discipline more effective?

Akira is very dissatisfied with her job situation,but she does not perceive any other employment opportunities,so she stays and spends most of the workday dreaming about non-work matters.Which of the following is being experiencing by Akira?

If peer review does not lead to a compromise,a neutral party from outside the organization hears the case and tries to resolve the conflict and attempts to reach a compromise.This process is called

Franco,an employee at Fundz Corp. ,arrives late at the office on a Monday morning due to a personal emergency.His manager fires him,although this was the first instance of Franco arriving late at work.Franco is upset because some of his other coworkers are chronically late to work,but they have not been fired.In this scenario,Franco would conclude a lack of _____ in dealing with employees who arrive late at work.

_____ is uncertainty about what the organization and others expect from the employee in terms of what to do or how to do it.

Which of the following situations is an example of a voluntary turnover?

Which of the following is a typical first response in the progressive discipline system?

Who among the following would be most likely to hear and resolve a case if the alternative dispute resolution method of arbitration is used?

Inthe role analysis technique,role occupant refers to

Emily,a human resource specialist,has been asked to investigate complaints that an employee is bullying coworkers.Emily is obligated to protect this employee's privacy by ensuring that any information gathered is relevant to the complaint.

Which of the following best defines job withdrawal?

If an employee disputes policies on the grounds that they violate state and federal laws,he or she can go outside the organization for help to file a lawsuit.

Which of the following does an employer violate when it terminates an employee for refusing to do something unethical,unsafe,and illegal?