Question 1

Choose the correct statement about personal dispositions.

Accepted Answer

A)  People with a positive core self-evaluation tend to experience job satisfaction. 
B)  Rather than doing nothing,people with negative core self-evaluations always act aggressively toward the people they blame. 
C)  In general,job turnover is higher among employees who are high in emotional stability and conscientiousness. 
D)  People with negative affectivity tend to be satisfied with their jobs after changing their occupations. 
E)  Core self-evaluations are bottom-line opinions that are positive in nature. 
A)  People with a positive core self-evaluation tend to experience job satisfaction. 
B)  Rather than doing nothing,people with negative core self-evaluations always act aggressively toward the people they blame. 
C)  In general,job turnover is higher among employees who are high in emotional stability and conscientiousness. 
D)  People with negative affectivity tend to be satisfied with their jobs after changing their occupations. 
E)  Core self-evaluations are bottom-line opinions that are positive in nature.

Question 2

Low job involvement and low organizational commitment are

Accepted Answer

A)  essentially the same thing. 
B)  examples of psychological withdrawal. 
C)  examples of physical withdrawal that are related to job dissatisfaction. 
D)  examples of behavior change. 
E)  examples of physiological withdrawal. 
A)  essentially the same thing. 
B)  examples of psychological withdrawal. 
C)  examples of physical withdrawal that are related to job dissatisfaction. 
D)  examples of behavior change. 
E)  examples of physiological withdrawal.

Question 3

Developing a formal discipline process is a prime responsibility of the human resource department.

Accepted Answer

A) True 
 B)False

Question 4

According to your text,people will be satisfied with their jobs as long as they perceive that

Accepted Answer

A)  their jobs are the greatest source of happiness. 
B)  their jobs can lead to the obtainment of everything they've ever wanted. 
C)  their jobs meet their important values. 
D)  there are no better employment options available. 
E)  they are doing better than their subordinates. 
A)  their jobs are the greatest source of happiness. 
B)  their jobs can lead to the obtainment of everything they've ever wanted. 
C)  their jobs meet their important values. 
D)  there are no better employment options available. 
E)  they are doing better than their subordinates.

Question 5

Employees with negative affectivity are inclined to

Accepted Answer

A)  experience high job satisfaction. 
B)  experience feelings of anger,contempt,fear,and guilt. 
C)  seek change in socially acceptable ways. 
D)  look for the good in others,but not themselves. 
E)  think highly of themselves,but not others. 
A)  experience high job satisfaction. 
B)  experience feelings of anger,contempt,fear,and guilt. 
C)  seek change in socially acceptable ways. 
D)  look for the good in others,but not themselves. 
E)  think highly of themselves,but not others.

Question 6

Sean is employed as a supervisor at MaxCharge Industries.He gets fired from his job because he refused to break local laws and discharge harmful chemicals from MaxCharge into a nearby river.Which of the following is the exception to the employment-at-will doctrine that Sean is likely to choose when he files a wrongful discharge suit?

Accepted Answer

A)  affirmative action 
B)  reverse discrimination 
C)  implied contract 
D)  information seizure 
E)  public policy 
A)  affirmative action 
B)  reverse discrimination 
C)  implied contract 
D)  information seizure 
E)  public policy

Question 7

Historically,if an organization and employee do not have a specific employment contract,the employer or employee may not require a specific time to end the employment relationship.This is referred to as the _____ doctrine.

Accepted Answer

A)  force majeure 
B)  laissez faire 
C)  employment-at-will 
D)  due process 
E)  implied in fact 
A)  force majeure 
B)  laissez faire 
C)  employment-at-will 
D)  due process 
E)  implied in fact

Question 8

The _____ is a process of formally identifying expectations associated with a role.

Accepted Answer

A)  role playing method 
B)  role analysis technique 
C)  role carve-out 
D)  role enrichment 
E)  role overload 
A)  role playing method 
B)  role analysis technique 
C)  role carve-out 
D)  role enrichment 
E)  role overload

Question 9

After Clair,a human resource manager,hears reports that some employees are drinking liquor on the job,she arranges to conduct a random search for evidence.Which of the following actions would be the most appropriate way for Clair's company to act fairly regarding employees' privacy in this scenario?

Accepted Answer

A)  requesting consent before gathering information 
B)  confining the search to lower-performing employees 
C)  telling employees the company is accusing them of drinking 
D)  excluding the accusers' work areas from the search 
E)  sharing search results with a reporter who learned about the search 
A)  requesting consent before gathering information 
B)  confining the search to lower-performing employees 
C)  telling employees the company is accusing them of drinking 
D)  excluding the accusers' work areas from the search 
E)  sharing search results with a reporter who learned about the search

Question 10

Discuss the principles of justice that are to be followed in a system of disciplining or discharging employees.

Accepted Answer

The sensitivity of a system for discipli

Question 11

_____ results when situations such as the nature of the job,supervisors and co-workers,pay levels,or the employee's own disposition cause the employee to become unhappy with the job.

Accepted Answer

A)  Fundamental attribution error 
B)  Due diligence 
C)  Social loafing 
D)  Job withdrawal 
E)  Cognitive dissonance 
A)  Fundamental attribution error 
B)  Due diligence 
C)  Social loafing 
D)  Job withdrawal 
E)  Cognitive dissonance

Question 12

The Workers' Adjustment Retraining and Notification Act requires that

Accepted Answer

A)  organizations with unionized operations negotiate any closing or layoff that will affect employees within the bargaining unit. 
B)  organizations with more than 100 employees conduct and publicize the results of an environmental community impact study before closing a plant that will affect at least 50 full-time employees. 
C)  organizations with 50 or more employees and $10,000 or more in federal contracts prepare and post an affirmation plan. 
D)  organizations with more than 100 employees give 60 days' notice before any closing or layoff that will affect at least 50 full-time employees. 
E)  organizations with more than 50 employees provide fringe benefits and pay penalties before any closing or layoff. 
A)  organizations with unionized operations negotiate any closing or layoff that will affect employees within the bargaining unit. 
B)  organizations with more than 100 employees conduct and publicize the results of an environmental community impact study before closing a plant that will affect at least 50 full-time employees. 
C)  organizations with 50 or more employees and $10,000 or more in federal contracts prepare and post an affirmation plan. 
D)  organizations with more than 100 employees give 60 days' notice before any closing or layoff that will affect at least 50 full-time employees. 
E)  organizations with more than 50 employees provide fringe benefits and pay penalties before any closing or layoff.

Question 13

The amount of income linked to each job is called the

Accepted Answer

A)  pay rank. 
B)  pay status. 
C)  pay differential. 
D)  incentive pay. 
E)  pay level. 
A)  pay rank. 
B)  pay status. 
C)  pay differential. 
D)  incentive pay. 
E)  pay level.

Question 14

Petro Construction Company has a system of progressive discipline.Even so,in which of the following situations would it be appropriate for the company to follow a stricter policy and dismiss an employee after a first offense?

Accepted Answer

A)  A welder ignored safety procedures and started a fire that caused serious damage. 
B)  The last employee to leave a production area forgot to turn off a hot stove. 
C)  An employee's work quality has been declining for a week. 
D)  A manager was late to work twice,setting a bad example. 
E)  A supervisor told a joke that some employees considered offensive. 
A)  A welder ignored safety procedures and started a fire that caused serious damage. 
B)  The last employee to leave a production area forgot to turn off a hot stove. 
C)  An employee's work quality has been declining for a week. 
D)  A manager was late to work twice,setting a bad example. 
E)  A supervisor told a joke that some employees considered offensive.

Question 15

Generally,organizations encourage voluntary turnover among top performers because it is inexpensive.

Accepted Answer

A) True 
 B)False

Question 16

_____ is a process for resolving disagreements by taking them to a panel composed of representatives from the organization at the same levels as the people in the dispute.

Accepted Answer

A)  Outplacement counseling 
B)  Mediation 
C)  Carve-out 
D)  Arbitration 
E)  Peer review 
A)  Outplacement counseling 
B)  Mediation 
C)  Carve-out 
D)  Arbitration 
E)  Peer review

Question 17

In terms of job dissatisfaction,an employee who calls in sick or arrives to work late is engaging in

Accepted Answer

A)  behavior change. 
B)  benchmarking. 
C)  physical job withdrawal. 
D)  whistle-blowing. 
E)  emotional withdrawal. 
A)  behavior change. 
B)  benchmarking. 
C)  physical job withdrawal. 
D)  whistle-blowing. 
E)  emotional withdrawal.

Question 18

A(n)_____ refers to the meeting of a departing employee with the employee's supervisor and/or a human resource specialist to discuss the employee's reasons for leaving.

Accepted Answer

A)  exit interview 
B)  affirmative action 
C)  carve-out 
D)  observation interview 
E)  summary dismissal 
A)  exit interview 
B)  affirmative action 
C)  carve-out 
D)  observation interview 
E)  summary dismissal

Question 19

A perception of _____ is a judgment that the organization carried out its actions in a manner that took the employee's feelings into account.

Accepted Answer

A)  interactional justice 
B)  employee turnover 
C)  progressive discipline 
D)  summary dismissal 
E)  outcome fairness 
A)  interactional justice 
B)  employee turnover 
C)  progressive discipline 
D)  summary dismissal 
E)  outcome fairness

Question 20

The result reached in _____ must be accepted by both employee and employer.

Accepted Answer

A)  peer review 
B)  mediation 
C)  an open-door policy 
D)  arbitration 
E)  outplacement counseling 
A)  peer review 
B)  mediation 
C)  an open-door policy 
D)  arbitration 
E)  outplacement counseling

Choose the correct statement about personal dispositions.

Low job involvement and low organizational commitment are

Developing a formal discipline process is a prime responsibility of the human resource department.

According to your text,people will be satisfied with their jobs as long as they perceive that

Employees with negative affectivity are inclined to

Historically,if an organization and employee do not have a specific employment contract,the employer or employee may not require a specific time to end the employment relationship.This is referred to as the _____ doctrine.

The _____ is a process of formally identifying expectations associated with a role.

After Clair,a human resource manager,hears reports that some employees are drinking liquor on the job,she arranges to conduct a random search for evidence.Which of the following actions would be the most appropriate way for Clair's company to act fairly regarding employees' privacy in this scenario?

Discuss the principles of justice that are to be followed in a system of disciplining or discharging employees.

_____ results when situations such as the nature of the job,supervisors and co-workers,pay levels,or the employee's own disposition cause the employee to become unhappy with the job.

The Workers' Adjustment Retraining and Notification Act requires that

The amount of income linked to each job is called the

Petro Construction Company has a system of progressive discipline.Even so,in which of the following situations would it be appropriate for the company to follow a stricter policy and dismiss an employee after a first offense?

Generally,organizations encourage voluntary turnover among top performers because it is inexpensive.

_____ is a process for resolving disagreements by taking them to a panel composed of representatives from the organization at the same levels as the people in the dispute.

In terms of job dissatisfaction,an employee who calls in sick or arrives to work late is engaging in

A(n)_____ refers to the meeting of a departing employee with the employee's supervisor and/or a human resource specialist to discuss the employee's reasons for leaving.

A perception of _____ is a judgment that the organization carried out its actions in a manner that took the employee's feelings into account.

The result reached in _____ must be accepted by both employee and employer.

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters

Exam 11: Separating and Retaining Employees

Choose the correct statement about personal dispositions.

Low job involvement and low organizational commitment are

Developing a formal discipline process is a prime responsibility of the human resource department.

According to your text,people will be satisfied with their jobs as long as they perceive that

Employees with negative affectivity are inclined to

Historically,if an organization and employee do not have a specific employment contract,the employer or employee may not require a specific time to end the employment relationship.This is referred to as the _____ doctrine.

The _____ is a process of formally identifying expectations associated with a role.

Discuss the principles of justice that are to be followed in a system of disciplining or discharging employees.

_____ results when situations such as the nature of the job,supervisors and co-workers,pay levels,or the employee's own disposition cause the employee to become unhappy with the job.

The Workers' Adjustment Retraining and Notification Act requires that

The amount of income linked to each job is called the

Petro Construction Company has a system of progressive discipline.Even so,in which of the following situations would it be appropriate for the company to follow a stricter policy and dismiss an employee after a first offense?

Generally,organizations encourage voluntary turnover among top performers because it is inexpensive.

_____ is a process for resolving disagreements by taking them to a panel composed of representatives from the organization at the same levels as the people in the dispute.

In terms of job dissatisfaction,an employee who calls in sick or arrives to work late is engaging in

A(n)_____ refers to the meeting of a departing employee with the employee's supervisor and/or a human resource specialist to discuss the employee's reasons for leaving.

A perception of _____ is a judgment that the organization carried out its actions in a manner that took the employee's feelings into account.

The result reached in _____ must be accepted by both employee and employer.

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters