Exam 11: Separating and Retaining Employees

Yolanda and Marvin are both data-entry clerks in the same department of a company.On the anniversary of her employment,Yolanda receives a 2 percent increase in salary.Later that day,while talking to Marvin,she learns that his pay increase was 4 percent.How could the company's supervisor and human resource department best ensure that Yolanda will perceive outcome fairness in this situation?

Zahra is an employee at Colorz Inc.She loves gossiping about her colleagues during office hours,which causes her to receive a reprimand by her supervisor,Dan.A few days later,Dan fires Gunther,another subordinate,from work for a similar reason.The employees reporting to Dan are most likely to conclude he demonstrates a lack of _____ in dealing with employees who gossip at work.

Bob,an employee at Machina Corp. ,is well-known for his short temper.One morning,he gets into a heated argument with one of his supervisors and responds with hostility.Rather than immediately terminating Bob,his manager,Mia,calls him in for a discussion.Mia treats Bob with dignity and respect,listening to what he has to say about the incident.This scenario can be best categorized as one that uses _____.

Retaining top performers is not always easy because _____ for high-demand positions,such as software engineers,from other companies has become the norm.

HR professionals can help make exit interviews more successful by arranging for the departing employee to talk to his or her supervisor.

Karl,an employee at BizVentures Inc. ,is known for his short-tempered and argumentative nature.During a heated exchange at work one day,Karl makes a derogatory gesture toward his manager,which causes Karl to be fired.This scenario is an example of

Nigel is a trainee at ZenNext Corp. ,who is known among colleagues for his arrogance,rude behavior,and short-tempered nature.His supervisor,Ravi,wants to fire him.However,Rhonda,the manager of the HR department,advises Ravi to rethink his decision in order to avoid the possibilities of Nigel reacting violently or filing a lawsuit when he receives the news.In this scenario,which of the following situations is most likely to result in an amicable discharge of Nigel from ZenNext Corp.?

People's perception of _____ depends on their judgment that the consequences of a decision to employees are just.

SourceCodes Inc.is an organization that tries to avoid the potential for violence or a lawsuit each time an employee is asked to leave the company.It does this by having the former employees meet with a specialized member of the HR staff to discuss their feelings while also getting help to find a new job.Which of the following strategies does SourceCodes Inc.use in this scenario?

Which of the following statements is true of a progressive discipline system?

Since arbitration is a formal process involving an outsider,it is much slower and more tedious than a lawsuit.

Job satisfaction of employees remains unaffected from organizational changes such as mergers.

Open-door policy,peer review,and mediation are methods of

Which of the following processes seeks to avert misbehavior and to correct,rather than merely punish,misbehavior?

Which of the following principles of discipline holds that an organization's discipline should give a clear-cut warning and follow up with consistent,objective,and immediate consequences?

Which of the following aspects of satisfaction is among those emphasized by the Job Descriptive Index?

Briefly describe exit interviews.

Describe alternative dispute resolution,including the most common techniques.Explain its increase in use.

Discuss the primary sets of people in an organization who affect job satisfaction.What are the reasons a person may be satisfied with these people?

Jarvis,a manager at Livingston Corp. ,believes that he can fire Yolanda,his subordinate,at any time he wishes to do so.Which of the following,if true,would help strengthen Jarvis' belief?