Question 1

What is the perception about training in a learning organization?

Accepted Answer

A)  It is treated as a superfluous corporate ritual. 
B)  It is viewed as an investment in the organization's human resources. 
C)  It is considered as the only driver of continued growth and sustainability. 
D)  It is deemed as the primary means of retaining good employees. 
E)  It is regarded as a tool to minimize organizational anarchy. 
A)  It is treated as a superfluous corporate ritual. 
B)  It is viewed as an investment in the organization's human resources. 
C)  It is considered as the only driver of continued growth and sustainability. 
D)  It is deemed as the primary means of retaining good employees. 
E)  It is regarded as a tool to minimize organizational anarchy.

Question 2

For a learning organization to function well,employees ought to

Accepted Answer

A)  create short-term learning goals rather than long-term learning goals. 
B)  identify their own training needs. 
C)  take part in seminars and conferences at least once every week. 
D)  share the information that was acquired during the learning process. 
E)  distribute highly classified information. 
A)  create short-term learning goals rather than long-term learning goals. 
B)  identify their own training needs. 
C)  take part in seminars and conferences at least once every week. 
D)  share the information that was acquired during the learning process. 
E)  distribute highly classified information.

Question 3

What is a high-performance work system? Explain the different elements of a high-performance work system.What is the role of HRM in such a system?

Accepted Answer

A high-performance work system is the ri

Question 4

Which of the following statements is true about task design?

Accepted Answer

A)  It determines what type of information to gather to reduce errors in planning. 
B)  It empowers people to perform better and create goals that match an organization's goals. 
C)  It allows the recruitment of prospective candidates to occur in an easier manner. 
D)  It involves dividing a task or assignment into smaller tasks or assignments so that short-term goals can be met. 
E)  It involves the clustering of details pertaining to an organization's required activities. 
A)  It determines what type of information to gather to reduce errors in planning. 
B)  It empowers people to perform better and create goals that match an organization's goals. 
C)  It allows the recruitment of prospective candidates to occur in an easier manner. 
D)  It involves dividing a task or assignment into smaller tasks or assignments so that short-term goals can be met. 
E)  It involves the clustering of details pertaining to an organization's required activities.

Question 5

To create a learning organization,one challenge is to shift the focus of training away from merely generating and sharing knowledge toward a stronger focus on teaching skills.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following practices is most likely to enhance occupational intimacy?

Accepted Answer

A)  lowering emphasis on organizational learning 
B)  narrowing the scope of work 
C)  setting highly abstract goals 
D)  establishing rigid and enduring pay structures 
E)  establishing policies that show concern for employees' needs 
A)  lowering emphasis on organizational learning 
B)  narrowing the scope of work 
C)  setting highly abstract goals 
D)  establishing rigid and enduring pay structures 
E)  establishing policies that show concern for employees' needs

Question 7

An HRM audit is a formal review of the outcomes of HRM functions.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following refers to a display of a series of HR measures,showing human resource goals and objectives and the progress toward meeting them?

Accepted Answer

A)  a performance review template 
B)  a job preview 
C)  an expert system 
D)  an HR dashboard 
E)  a relational database 
A)  a performance review template 
B)  a job preview 
C)  an expert system 
D)  an HR dashboard 
E)  a relational database

Question 9

Compensation usually discourages high-performance organizations when it is linked in part to performance measures.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a measure of customer satisfaction that indicates the success of the staffing efforts of an HR department?

Accepted Answer

A)  treatment of applicants 
B)  average years of experience or education of hires per job family 
C)  average days taken to fill open requisitions 
D)  the ratio of acceptances to offers made 
E)  the ratio of minority or women applicants to representation in local labor market 
A)  treatment of applicants 
B)  average years of experience or education of hires per job family 
C)  average days taken to fill open requisitions 
D)  the ratio of acceptances to offers made 
E)  the ratio of minority or women applicants to representation in local labor market

Question 11

The human resource department of Winston Memorial Hospital has played a leading role in helping the hospital become a high-performance work system.Recently,the team has been focusing on the organization's performance management.Which of the following efforts would most directly ensure that performance management supports the development of a high-performance work system?

Accepted Answer

A)  preventing organizational culture from influencing employees' behaviors 
B)  making sure employees know how their work contributes to the hospital's mission 
C)  ensuring the confidentiality of the organization's primary objectives 
D)  developing the hospital's talent to move into positions of greater responsibility 
E)  identifying and hiring people who are enthusiastic about and able to contribute to teamwork 
A)  preventing organizational culture from influencing employees' behaviors 
B)  making sure employees know how their work contributes to the hospital's mission 
C)  ensuring the confidentiality of the organization's primary objectives 
D)  developing the hospital's talent to move into positions of greater responsibility 
E)  identifying and hiring people who are enthusiastic about and able to contribute to teamwork

Question 12

People experience _____ when they love their work,when they and their co-workers care about one another,and when they find their work meaningful.

Accepted Answer

A)  burnout 
B)  cognitive job satisfaction 
C)  occupational intimacy 
D)  diminished personal accomplishment 
E)  emotional dissonance 
A)  burnout 
B)  cognitive job satisfaction 
C)  occupational intimacy 
D)  diminished personal accomplishment 
E)  emotional dissonance

Question 13

Oneway to measure HRM effectiveness is to use HR analytics to measure a program's success in terms of whether it achieved its objectives and whether it delivered value in an economic sense.

Accepted Answer

A) True 
 B)False

Question 14

A business indicator of the overall effectiveness of HR activities includes

Accepted Answer

A)  the ratio of personnel staff to employee population. 
B)  accuracy and clarity of information provided to managers and employees. 
C)  the competence and expertise of staff. 
D)  the working relationship between organizations and HRM department. 
E)  assistance in identifying management potential. 
A)  the ratio of personnel staff to employee population. 
B)  accuracy and clarity of information provided to managers and employees. 
C)  the competence and expertise of staff. 
D)  the working relationship between organizations and HRM department. 
E)  assistance in identifying management potential.

Question 15

Which of the following processes involves ensuring that HR policies,practices,and programs support or are congruent with an organization's overall culture or brand,including its products and services?

Accepted Answer

A)  brand reinforcement 
B)  brand alignment 
C)  crowdsourcing 
D)  brand dilution 
E)  corporate social responsibility 
A)  brand reinforcement 
B)  brand alignment 
C)  crowdsourcing 
D)  brand dilution 
E)  corporate social responsibility

Question 16

To determine the outcomes of the HR functions at Vesco International,several top-level managers suggest conducting a formal review of the HR department to evaluate its functions.The CEO approves the implementation of this suggestion.Which of the following ways to measure the effectiveness of human resource management would Vesco use?

Accepted Answer

A)  HRM functions 
B)  HRM audit 
C)  HRM analytics 
D)  HRM programs 
E)  HRM activities 
A)  HRM functions 
B)  HRM audit 
C)  HRM analytics 
D)  HRM programs 
E)  HRM activities

Question 17

A media company gives its employees monetary bonuses at the end of the company's fiscal year based on employees' contribution to the firm's financial success.This is a method of

Accepted Answer

A)  including employees in organizational planning. 
B)  disassociating compensation from performance measures. 
C)  disseminating organizational learning. 
D)  increasing employee participation in strategic decision making. 
E)  linking compensation to performance measures. 
A)  including employees in organizational planning. 
B)  disassociating compensation from performance measures. 
C)  disseminating organizational learning. 
D)  increasing employee participation in strategic decision making. 
E)  linking compensation to performance measures.

Question 18

Which of the following is an outcome of a high performance work system?

Accepted Answer

A)  higher productivity 
B)  decreased product quality 
C)  employee turnover 
D)  decent customer satisfaction 
E)  meeting basic goals 
A)  higher productivity 
B)  decreased product quality 
C)  employee turnover 
D)  decent customer satisfaction 
E)  meeting basic goals

Question 19

In a high-performance work system,task design makes jobs _____.

Accepted Answer

A)  narrow in scope 
B)  high in task significance,but low in autonomy 
C)  highly specialized 
D)  efficient while encouraging high quality 
E)  simple and repetitive 
A)  narrow in scope 
B)  high in task significance,but low in autonomy 
C)  highly specialized 
D)  efficient while encouraging high quality 
E)  simple and repetitive

Question 20

According to your text,the practices that do most to promote employee engagement are opportunities for career progress,recognition for accomplishments,and _____.

Accepted Answer

A)  excellent benefits 
B)  strong leadership 
C)  a corporate learning culture 
D)  brand alignment 
E)  empowerment 
A)  excellent benefits 
B)  strong leadership 
C)  a corporate learning culture 
D)  brand alignment 
E)  empowerment

What is the perception about training in a learning organization?

For a learning organization to function well,employees ought to

What is a high-performance work system? Explain the different elements of a high-performance work system.What is the role of HRM in such a system?

Which of the following statements is true about task design?

To create a learning organization,one challenge is to shift the focus of training away from merely generating and sharing knowledge toward a stronger focus on teaching skills.

Which of the following practices is most likely to enhance occupational intimacy?

An HRM audit is a formal review of the outcomes of HRM functions.

Which of the following refers to a display of a series of HR measures,showing human resource goals and objectives and the progress toward meeting them?

Compensation usually discourages high-performance organizations when it is linked in part to performance measures.

Which of the following is a measure of customer satisfaction that indicates the success of the staffing efforts of an HR department?

People experience _____ when they love their work,when they and their co-workers care about one another,and when they find their work meaningful.

Oneway to measure HRM effectiveness is to use HR analytics to measure a program's success in terms of whether it achieved its objectives and whether it delivered value in an economic sense.

A business indicator of the overall effectiveness of HR activities includes

Which of the following processes involves ensuring that HR policies,practices,and programs support or are congruent with an organization's overall culture or brand,including its products and services?

A media company gives its employees monetary bonuses at the end of the company's fiscal year based on employees' contribution to the firm's financial success.This is a method of

Which of the following is an outcome of a high performance work system?

In a high-performance work system,task design makes jobs _____.

According to your text,the practices that do most to promote employee engagement are opportunities for career progress,recognition for accomplishments,and _____.

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters

Exam 9: Creating and Maintaining High-Performance Organizations

What is the perception about training in a learning organization?

For a learning organization to function well,employees ought to

What is a high-performance work system? Explain the different elements of a high-performance work system.What is the role of HRM in such a system?

Which of the following statements is true about task design?

To create a learning organization,one challenge is to shift the focus of training away from merely generating and sharing knowledge toward a stronger focus on teaching skills.

Which of the following practices is most likely to enhance occupational intimacy?

An HRM audit is a formal review of the outcomes of HRM functions.

Which of the following refers to a display of a series of HR measures,showing human resource goals and objectives and the progress toward meeting them?

Compensation usually discourages high-performance organizations when it is linked in part to performance measures.

Which of the following is a measure of customer satisfaction that indicates the success of the staffing efforts of an HR department?

People experience _____ when they love their work,when they and their co-workers care about one another,and when they find their work meaningful.

Oneway to measure HRM effectiveness is to use HR analytics to measure a program's success in terms of whether it achieved its objectives and whether it delivered value in an economic sense.

A business indicator of the overall effectiveness of HR activities includes

Which of the following processes involves ensuring that HR policies,practices,and programs support or are congruent with an organization's overall culture or brand,including its products and services?

A media company gives its employees monetary bonuses at the end of the company's fiscal year based on employees' contribution to the firm's financial success.This is a method of

Which of the following is an outcome of a high performance work system?

In a high-performance work system,task design makes jobs _____.

According to your text,the practices that do most to promote employee engagement are opportunities for career progress,recognition for accomplishments,and _____.

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters