Question 1

According to the Myers-Briggs Type Indicator,how do Introverted types (I)gain energy?

Accepted Answer

A)  by focusing on inner thoughts 
B)  by focusing on interpersonal relationships 
C)  by gathering facts and details 
D)  by focusing less on facts and more on possibilities 
E)  by trying to be objective in making decisions 
A)  by focusing on inner thoughts 
B)  by focusing on interpersonal relationships 
C)  by gathering facts and details 
D)  by focusing less on facts and more on possibilities 
E)  by trying to be objective in making decisions

Question 2

Which of the following is true of in-basket exercises?

Accepted Answer

A)  They require teams of five to seven employees to work together to solve assigned problems within a certain time period. 
B)  They are paper-and-pencil tests designed to measure participants' communication styles and skills. 
C)  They simulate the administrative tasks of a manager's job,using a pile of documents for the employee to handle. 
D)  They require participants to take the part of a manager or employee in a situation involving the skills to be assessed. 
E)  They require the use of interest and aptitude tests to evaluate an employee's vocabulary,general mental ability,and reasoning skills. 
A)  They require teams of five to seven employees to work together to solve assigned problems within a certain time period. 
B)  They are paper-and-pencil tests designed to measure participants' communication styles and skills. 
C)  They simulate the administrative tasks of a manager's job,using a pile of documents for the employee to handle. 
D)  They require participants to take the part of a manager or employee in a situation involving the skills to be assessed. 
E)  They require the use of interest and aptitude tests to evaluate an employee's vocabulary,general mental ability,and reasoning skills.

Question 3

Research suggests that assessment center ratings are valid for predicting performance,salary level,and career advancement.

Accepted Answer

A) True 
 B)False

Question 4

Charlie,the accounting manager of MindChannel Inc. ,agreed to work with a coach.He chose this in order to become more of a team player,which would in turn lead him to being considered for a larger role in management.After two months,however,he complained to the human resource manager that the process is time-consuming and he has not seen any positive results.Which of the following responses to Charlie's complaint would best reflect how coaching can contribute to employee development?

Accepted Answer

A)  A coach generally starts by asking challenging questions,so the coach should be replaced. 
B)  Results should show up after several weeks-so Charlie must not be practicing. 
C)  Getting results can take several months-and the employee has to keep practicing. 
D)  The coach should have defined Charlie's goals and motives more specifically. 
E)  The coach should meet with Charlie every six months until he improves. 
A)  A coach generally starts by asking challenging questions,so the coach should be replaced. 
B)  Results should show up after several weeks-so Charlie must not be practicing. 
C)  Getting results can take several months-and the employee has to keep practicing. 
D)  The coach should have defined Charlie's goals and motives more specifically. 
E)  The coach should meet with Charlie every six months until he improves.

Question 5

In goal setting for career management,the employee is responsible for identifying the goal and the method of determining his or her progress toward that goal.

Accepted Answer

A) True 
 B)False

Question 6

A performance appraisal process must identify causes of an employee's performance discrepancy and develop plans for improving their performance.

Accepted Answer

A) True 
 B)False

Question 7

Thompson Design,a popular furniture manufacturer,provides employee support through various workshops on interior design techniques.It also offers three-month courses on various aspects of decorating a home,from suitable paint for a media room to contemporary outdoor furnishings.This adds to employees' existing knowledge and skill sets,helping create customer satisfaction.In this scenario,which of the following approaches to employee development is Thompson Design taking?

Accepted Answer

A)  assessment 
B)  formal education 
C)  job experiences 
D)  interpersonal relationships 
E)  counseling 
A)  assessment 
B)  formal education 
C)  job experiences 
D)  interpersonal relationships 
E)  counseling

Question 8

Succession planning focuses on high-potential employees.

Accepted Answer

A) True 
 B)False

Question 9

An employee's tolerance for uncertainty and the ability to get along with others are assessed in _____.

Accepted Answer

A)  leaderless group discussions 
B)  in-basket exercises 
C)  personality tests 
D)  role plays 
E)  interviews 
A)  leaderless group discussions 
B)  in-basket exercises 
C)  personality tests 
D)  role plays 
E)  interviews

Question 10

Women and minorities often have difficulty finding mentors.

Accepted Answer

A) True 
 B)False

Question 11

Assessment centers are primarily used to identify employees' technical skills.

Accepted Answer

A) True 
 B)False

Question 12

_____ helps employees select development activities that prepare them to meet their career goals.

Accepted Answer

A)  Career path 
B)  Training 
C)  Policy analysis 
D)  Job sharing 
E)  Career management 
A)  Career path 
B)  Training 
C)  Policy analysis 
D)  Job sharing 
E)  Career management

Question 13

According to the lifestyle dichotomy of the Myers-Briggs Type Indicator,individuals with a _____ preference enjoy surprises and dislike deadlines.

Accepted Answer

A)  Judging (J) 
B)  Perceiving (P) 
C)  Thinking (T) 
D)  Feeling (F) 
E)  Sensing (S) 
A)  Judging (J) 
B)  Perceiving (P) 
C)  Thinking (T) 
D)  Feeling (F) 
E)  Sensing (S)

Question 14

Which of the following is true about a transfer?

Accepted Answer

A)  It typically involves a full-time temporary position at another organization. 
B)  A transfer fundamentally increases job responsibilities. 
C)  A transfer essentially increases compensation. 
D)  It occurs when an employee is given less responsibility and authority. 
E)  It is an assignment of an employee to a position in a different area of the company,usually in a lateral move. 
A)  It typically involves a full-time temporary position at another organization. 
B)  A transfer fundamentally increases job responsibilities. 
C)  A transfer essentially increases compensation. 
D)  It occurs when an employee is given less responsibility and authority. 
E)  It is an assignment of an employee to a position in a different area of the company,usually in a lateral move.

Question 15

A sales firm regularly enrolls some of its employees in a six-month marketing course with a leading university.At the end of the course,the employees are able to perform better in the organization.Which of the following methods of employee development has the firm used?

Accepted Answer

A)  externship 
B)  formal education 
C)  assessment 
D)  interpersonal relationships 
E)  personality test 
A)  externship 
B)  formal education 
C)  assessment 
D)  interpersonal relationships 
E)  personality test

Question 16

Protean careers require that employees

Accepted Answer

A)  look for organizations to provide job security. 
B)  take responsibility for managing their own careers. 
C)  be specialized at repetitive tasks. 
D)  look for organizations to provide a career ladder so they can climb to higher positions. 
E)  focus on holding on to their jobs to avoid being laid off. 
A)  look for organizations to provide job security. 
B)  take responsibility for managing their own careers. 
C)  be specialized at repetitive tasks. 
D)  look for organizations to provide a career ladder so they can climb to higher positions. 
E)  focus on holding on to their jobs to avoid being laid off.

Question 17

Managers provide for _____,a combination of formal education,job experiences,relationships,and assessment of personality and abilities to help employees prepare for the future of their careers.

Accepted Answer

A)  emotional development 
B)  training programs 
C)  employee development 
D)  counseling sessions 
E)  feedback 
A)  emotional development 
B)  training programs 
C)  employee development 
D)  counseling sessions 
E)  feedback

Question 18

Marcus,a manager at Royal Memphis Hotel,is training a new group of employees.After each training session,the employees complete various exercises to test their knowledge.After evaluating the results,Marcus speaks one-on-one with the employees to help them define their areas of weakness and encourage them to keep fine-tuning their strengths.In this scenario,Marcus is providing his employees with _____.

Accepted Answer

A)  counseling 
B)  feedback 
C)  goals 
D)  self-assessment 
E)  self-appraisal 
A)  counseling 
B)  feedback 
C)  goals 
D)  self-assessment 
E)  self-appraisal

Question 19

Martha Wong has been through a series of self-assessments and has received constant feedback.She has listed her goals for the future and thought of various ways in which she can accomplish them.The act of determining the various methods to accomplish Martha's goals is an example of _____.

Accepted Answer

A)  empowerment 
B)  determination 
C)  training 
D)  an action plan 
E)  a career restructure 
A)  empowerment 
B)  determination 
C)  training 
D)  an action plan 
E)  a career restructure

Question 20

Job rotation involves

Accepted Answer

A)  adding challenges or new responsibilities to an employee's current job. 
B)  moving an employee through a series of job assignments in one or more functional areas of the company. 
C)  allowing an employee to work full-time in a temporary position at another company. 
D)  allowing an employee to switch between two different jobs within the company on a daily or weekly basis. 
E)  assigning an employee to a position with less responsibility and authority. 
A)  adding challenges or new responsibilities to an employee's current job. 
B)  moving an employee through a series of job assignments in one or more functional areas of the company. 
C)  allowing an employee to work full-time in a temporary position at another company. 
D)  allowing an employee to switch between two different jobs within the company on a daily or weekly basis. 
E)  assigning an employee to a position with less responsibility and authority.

According to the Myers-Briggs Type Indicator,how do Introverted types (I)gain energy?

Which of the following is true of in-basket exercises?

Research suggests that assessment center ratings are valid for predicting performance,salary level,and career advancement.

In goal setting for career management,the employee is responsible for identifying the goal and the method of determining his or her progress toward that goal.

A performance appraisal process must identify causes of an employee's performance discrepancy and develop plans for improving their performance.

Succession planning focuses on high-potential employees.

An employee's tolerance for uncertainty and the ability to get along with others are assessed in _____.

Women and minorities often have difficulty finding mentors.

Assessment centers are primarily used to identify employees' technical skills.

_____ helps employees select development activities that prepare them to meet their career goals.

According to the lifestyle dichotomy of the Myers-Briggs Type Indicator,individuals with a _____ preference enjoy surprises and dislike deadlines.

Which of the following is true about a transfer?

A sales firm regularly enrolls some of its employees in a six-month marketing course with a leading university.At the end of the course,the employees are able to perform better in the organization.Which of the following methods of employee development has the firm used?

Protean careers require that employees

Managers provide for _____,a combination of formal education,job experiences,relationships,and assessment of personality and abilities to help employees prepare for the future of their careers.

Martha Wong has been through a series of self-assessments and has received constant feedback.She has listed her goals for the future and thought of various ways in which she can accomplish them.The act of determining the various methods to accomplish Martha's goals is an example of _____.

Job rotation involves

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters

Exam 8: Developing Employees for Future Success

According to the Myers-Briggs Type Indicator,how do Introverted types (I)gain energy?

Which of the following is true of in-basket exercises?

Research suggests that assessment center ratings are valid for predicting performance,salary level,and career advancement.

In goal setting for career management,the employee is responsible for identifying the goal and the method of determining his or her progress toward that goal.

A performance appraisal process must identify causes of an employee's performance discrepancy and develop plans for improving their performance.

Succession planning focuses on high-potential employees.

An employee's tolerance for uncertainty and the ability to get along with others are assessed in _____.

Women and minorities often have difficulty finding mentors.

Assessment centers are primarily used to identify employees' technical skills.

_____ helps employees select development activities that prepare them to meet their career goals.

According to the lifestyle dichotomy of the Myers-Briggs Type Indicator,individuals with a _____ preference enjoy surprises and dislike deadlines.

Which of the following is true about a transfer?

A sales firm regularly enrolls some of its employees in a six-month marketing course with a leading university.At the end of the course,the employees are able to perform better in the organization.Which of the following methods of employee development has the firm used?

Protean careers require that employees

Managers provide for _____,a combination of formal education,job experiences,relationships,and assessment of personality and abilities to help employees prepare for the future of their careers.

Martha Wong has been through a series of self-assessments and has received constant feedback.She has listed her goals for the future and thought of various ways in which she can accomplish them.The act of determining the various methods to accomplish Martha's goals is an example of _____.

Job rotation involves

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters