Exam 6: Implementing HRD Programs

Which of the following is a factor of success in a job instruction training (JIT)program?

Which training method is generally thought to be most effective at developing the analytical and problem-solving skills of trainees?

Job rotation is frequently used to train:

The three categories of training are: on the job,classroom,and trial and error.

Experiential training methods include all of the following except:

Which of the following is NOT TRUE about on-the-job training (OJT)?

Which of the following is true about outdoor training?

Paper-based training such as workbooks and non-classroom based computer training such as computer-aided instruction (e.g.,multimedia CD-ROM)and the Internet/intranet are examples of which of the following types of training methods?

Outdoor training includes:

Discussion is a form of classroom training.

The case study approach is often criticized because it can:

The question "Can you tell me about your most recent experience in a positive customer situation?" is an example of a:

An effective discussion needs:

In using the discussion method,one of the trainer's jobs is to see that only knowledgeable participants engage in the discussion.

Static media involves both words and images that are fixed.

Role plays are very seldom used by organizations for training.

Mentoring involves:

The physical environment is very important in supporting a learning process.Which is NOT a factor of the physical environment?

Coaching typically involves:

A reflective question mirrors what someone else said in order to ensure its intended meaning.