Exam 2: Understanding the Writing Process and the Main Forms of Business Messages

According to the inverted pyramid style of organizing Web pages, historical or background information concerning the point at hand should be presented first.

Explain the three general classifications of email formality with examples.

It is best to avoid the use of abbreviations when composing text messages.

In the context of writing email messages, a formal style of writing _____.

In the proofreading stage of the writing process, you are most likely to _____.

Michael is in the process of writing a message. He is trying to find out whether the words he has used to describe his goals emphasize the right things and if there are better, more concise ways of structuring his sentences. In the context of the different stages involved in writing, Michael is _____ his message.

Which of the following factors is common to all forms of written communication?

Compare and contrast print text and online text.

With respect to email format, the link "Bcc" or "blind courtesy copy" is used when _____.

Which of the following statements is true about text messaging?

You should avoid the use of informal language in business email messages, especially when writing to people you know only on a business basis.

Memos are primarily used for corresponding with people outside an organization.

Which of the following is a commonly used complimentary close in today's business letters?

Employers are just as likely to reject a candidate as they are to hire a candidate based on what is on someone's social networking site.

Memorandums can be distinguished from other messages primarily by their _____.

_____ are the oldest form of business messages.

While it is necessary to plan your message keeping your audience in mind, concentrating on the audience's interests in later stages will impede the writing process.

Which of the following should ideally be avoided during the drafting stage of the writing process?

Using initialisms, such as "BTW" and "ASAP," is acceptable in casual business emails.

Which of the following is true regarding the amount of time novice business writers should ideally spend on each stage of the writing process?