Exam 11: Business Intelligence and Decision Support

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According to Morgan Stanley's Global Mobile Internet Report (2009),__________ may be the fastest growing and most disruptive technology we have ever seen.

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__________ devices are becoming the world's dominant computing platform.

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Planning a BI implementation is a complex project and includes typical project management steps.Therefore,the first step in the BI planning process is to _____.

(Multiple Choice)
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BI systems have eliminated a common organizational problem,which is simultaneously having too much data but somehow not enough.

(True/False)
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Text from documents,electronic communications,and e-commerce activities needs to be codified,which is typically done with __________.

(Multiple Choice)
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Data mining techniques are well-suited to analyze financial time series data to find patterns,detect anomalies and outliers,recognize situations of chance and risk,and predict future demand,prices,and rates.

(True/False)
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Integrating data for BI apps is complex because when data is extracted from multiple sources,the data are not in usable format.

(True/False)
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The IT architecture that is needed for BI depends on each of the following factors except:

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Customer satisfaction,profitability,and sales per employee are examples of CSFs.

(True/False)
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The strategic objective of __________ is to optimize the overall performance of an enterprise.

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An advantage of __________ is that they are a way to access a particular view of data or to analyze what's happening.

(Multiple Choice)
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What types or sizes of organization can afford today's BI packages?

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At Jamba Juice,poor quality data was damaging profits so traditional BI was deployed at the __________ level;and operational BI was deployed at the __________ level.

(Multiple Choice)
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In a __________,you are trying to find what others have prepared.With __________,you are trying to discover new patterns that may not be obvious or known.

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__________ tools,e.g. ,dashboards and mashups,are the user-interfaces that help people understand the numbers.

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DIRECTV's business model is based on great customer service,attracting new customers,and preventing __________,in which customers switch to a competitor's service.

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Basic components of a DSS include each of the following except:

(Multiple Choice)
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__________ BI apps use real-time or near real-time data in order to support line managers who need to monitor performance of his or her business processes.

(Multiple Choice)
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Twitter,Foursquare,and other real-time media add to or leverage capabilities of smartphones--improving your ability to be well-informed in real-time.

(True/False)
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A decision __________ is a simplified representation,or abstraction of reality.

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