Exam 1: Information Systems in the 2010s

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Nokia makes and sells cell phones and generates profit from these sales.This statement defines Nokia's business __________.

(Multiple Choice)
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__________ is the scanning and review of the political,social,economic and technical environment of the organization.

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According to Pew Research,newspapers have seen ad revenue __________ during the time between 2007 to 2010.

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Information bottleneck can create __________ that keep managers from knowing what is going on as it is going on.

(Multiple Choice)
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While of the following statements about mobile market opportunities is false?

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Strategy planning is critical for all organizations,including government agencies,healthcare,education,military,and other nonprofit and not-for-profit ones.

(True/False)
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Basic types of IT are __________ because companies need to function,but they do not provide a special advantage.

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__________ involve the purchase of materials,the processing of materials into products,and delivery of products to customers.

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Performance improved significantly at 1-800-Contacts after the company invested in __________ that enabled call center operators to monitor their performance as often as every 15 minutes.

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During the last decade,Facebook,LinkedIn,YouTube,Twitter and blogs became extensions of businesses to reach customers,prospects,and business partners.

(True/False)
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Discarded PCs and other computer equipment are waste disposal problems.

(True/False)
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Energy and __________ footprints are a measure of the impact a business' activities have on the environment,and in particular climate change.

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Which of the following is not an impact of the mass migration of users from PCs to mobile devices?

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Concern about environmental damage and reducing a company's carbon and energy footprints on the planet has triggered efforts for __________.

(Multiple Choice)
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The massive adoption of smart devices has created a huge base of multi-tasking users,and a market for companies to tap and target.

(True/False)
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IS capabilities support all of the following business objectives except:

(Multiple Choice)
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In March 2010,__________ pulled in more Internet traffic in North America than Google.

(Multiple Choice)
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__________ are shaking-up or disrupting the ways companies do business,the jobs of managers and workers,the design of business processes,and the structure of markets.

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How a company generates revenue from its assets is referred to as its __________.

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According to Occupational Outlook Handbook,2010-11 Edition published by the U.S.Bureau of Labor Statistics,what is the outlook for Computer and Information Systems Manager?

(Multiple Choice)
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