Exam 12: Teamwork

Which of the following is an effective practice in building teams that are cohesive and have high-performance norms?

In today's business world,

__________ are physically dispersed and communicate electronically more than they do face-to-face.

_____ refers to how attractive the team is to its members, how motivated members are to remain in the team, and the degree to which team members influence one another.

Discuss why conflict isn't always face-to-face.

Team-based approaches to work have generated excitement. Used appropriately, teams can be powerfully effective as an)

_____ have control over whom to hire, whom to fire, and what tasks the team will perform.

An) _____ is based on authority stemming from hierarchical rank and is responsible for the overall performance of the business unit.

Under which of the following conditions can social loafing be avoided?

_____ work toward a one-time product, disbanding once their work is completed.

The role of a management team is to

_____ differ from other work teams not only by being multicultural but also by often being geographically dispersed, being psychologically distant.

_____ make or do things like manufacture, assemble, sell, or provide service.

In the context of working relationships between teams, _____ exist when top management centralizes an activity to which a large number of other units must gain access.

If a highly cohesive group has high performance norms, that group will have the _____ performance.

Leo is a part of a 20-person team. He most likely feels that he is

To accomplish team goals, leaders

_____ are described as different sets of expectations for how different individuals should behave.

_____ have specific assignments, such as research, and members usually must contribute expert knowledge and judgment.

To ensure effective teamwork, a team's general purpose should be translated into specific, measurable performance goals.