Question 1

Which of the following is an example of extinction?

Accepted Answer

A)  shouting at employees 
B)  allowing employees to get work done from home 
C)  forgetting to say thanks for a favor 
D)  giving letters of commendation 
E)  providing employees with a threat of punishment 
A)  shouting at employees 
B)  allowing employees to get work done from home 
C)  forgetting to say thanks for a favor 
D)  giving letters of commendation 
E)  providing employees with a threat of punishment C

Question 2

________ involves the instances of withdrawing or failing to provide a reinforcing consequence.

Accepted Answer

A)  Negative reinforcement 
B)  Positive reinforcement 
C)  Extinction 
D)  Groupthink 
E)  Egocentrism 
A)  Negative reinforcement 
B)  Positive reinforcement 
C)  Extinction 
D)  Groupthink 
E)  Egocentrism C

Question 3

Stretch goals are

Accepted Answer

A)  the targets that are exceptionally demanding and novel. 
B)  the set of goals whose primary focus is to protect organizations from being sustainable. 
C)  the targets that merely exhort employees in general terms to improve performance and start doing their best. 
D)  the goals that conflict with people's personal values and interests. 
E)  the goals that are high enough to inspire better performance but at the same time are always unattainable. 
A)  the targets that are exceptionally demanding and novel. 
B)  the set of goals whose primary focus is to protect organizations from being sustainable. 
C)  the targets that merely exhort employees in general terms to improve performance and start doing their best. 
D)  the goals that conflict with people's personal values and interests. 
E)  the goals that are high enough to inspire better performance but at the same time are always unattainable. A

Question 4

Briefly describe Edward Thorndike's law of effect.

Accepted Answer

Edward Thorndike formulated the law of e

Question 5

______ is the act of administering an aversive consequence.

Accepted Answer

A)  Groupthink 
B)  Punishment 
C)  Positive reinforcement 
D)  Negative reinforcement 
E)  Free riding 
A)  Groupthink 
B)  Punishment 
C)  Positive reinforcement 
D)  Negative reinforcement 
E)  Free riding

Question 6

The need for affiliation is characterized by a strong orientation toward success and goal attainment.

Accepted Answer

A) True 
 B)False

Question 7

At a helicopter plant in the United States, an army of consultants arrived one day, without explanation. The rumor mill kicked in; employees guessed the plant would be shut down or some of them would be laid off. Three months later, management unveiled its new plan, involving a new method of manufacturing based on teams. But management did not adequately answer questions about the purpose of the changes, employees resisted, conflicts arose, and the formerly popular plant manager lost the trust of his people. Costs skyrocketed, and quality plummeted. In this example, it would have been better if the manager had practiced

Accepted Answer

A)  outcome evaluation. 
B)  priority layoffs. 
C)  procedural justice. 
D)  open communication. 
E)  recruitment. 
A)  outcome evaluation. 
B)  priority layoffs. 
C)  procedural justice. 
D)  open communication. 
E)  recruitment.

Question 8

_____ claim that QWL programs don't necessarily inspire employees to work harder if the company does not tie rewards directly to individual performance.

Accepted Answer

A)  Critics 
B)  Advocates 
C)  Managers 
D)  Employees 
E)  Consumers 
A)  Critics 
B)  Advocates 
C)  Managers 
D)  Employees 
E)  Consumers

Question 9

Describe Herzberg's two factor theory.

Accepted Answer

Frederick Herzberg's two-facto

Question 10

An expectancy can be high as well as low.

Accepted Answer

A) True 
 B)False

Question 11

In the context of Maslow's need hierarchy, the need found at the bottom of the pyramid is the _____ need.

Accepted Answer

A)  social 
B)  physiological 
C)  psychological 
D)  safety 
E)  self-actualization 
A)  social 
B)  physiological 
C)  psychological 
D)  safety 
E)  self-actualization

Question 12

Option 2 in Scenario A is an example of

Accepted Answer

A)  positive reinforcement. 
B)  punishment. 
C)  negative reinforcement. 
D)  extinction. 
E)  glass ceiling. 
A)  positive reinforcement. 
B)  punishment. 
C)  negative reinforcement. 
D)  extinction. 
E)  glass ceiling.

Question 13

Discuss the three needs for managers according to McClelland.

Accepted Answer

According to McClell

Question 14

For motivation to be high,

Accepted Answer

A)  expectancy must be high. 
B)  instrumentalities must be low. 
C)  total valence of all outcomes must be low. 
D)  goals should be unattainable. 
E)  goals should conflict with people's personal values. 
A)  expectancy must be high. 
B)  instrumentalities must be low. 
C)  total valence of all outcomes must be low. 
D)  goals should be unattainable. 
E)  goals should conflict with people's personal values.

Question 15

Organizational behavior modification primarily attempts to

Accepted Answer

A)  promote groupthink. 
B)  increase instances of glass ceiling. 
C)  improve performance. 
D)  reinforce the benefits of free riding. 
E)  promote egocentrism. 
A)  promote groupthink. 
B)  increase instances of glass ceiling. 
C)  improve performance. 
D)  reinforce the benefits of free riding. 
E)  promote egocentrism.

Question 16

Option 1 in Scenario A is an example of

Accepted Answer

A)  positive reinforcement. 
B)  punishment. 
C)  glass ceiling. 
D)  extinction. 
E)  halo effect. 
A)  positive reinforcement. 
B)  punishment. 
C)  glass ceiling. 
D)  extinction. 
E)  halo effect.

Question 17

Managers _____ reward employees for multitasking.

Accepted Answer

A)  should 
B)  always 
C)  never 
D)  should not 
E)  sometimes 
A)  should 
B)  always 
C)  never 
D)  should not 
E)  sometimes

Question 18

______ is the act of giving people additional tasks at the same time to alleviate boredom.

Accepted Answer

A)  Job enrichment 
B)  Task significance 
C)  Job enlargement 
D)  Task identity 
E)  Social loafing 
A)  Job enrichment 
B)  Task significance 
C)  Job enlargement 
D)  Task identity 
E)  Social loafing

Question 19

Distinguish between positive reinforcement and negative reinforcement. Provide examples of each.

Accepted Answer

Answers will vary. Positive reinforcemen

Question 20

Who formulated the law of effect?

Accepted Answer

A)  Edward Thorndike 
B)  Abraham Maslow 
C)  Peter Drucker 
D)  Russell Lincoln Ackoff 
E)  Michael Porter 
A)  Edward Thorndike 
B)  Abraham Maslow 
C)  Peter Drucker 
D)  Russell Lincoln Ackoff 
E)  Michael Porter

Which of the following is an example of extinction?

________ involves the instances of withdrawing or failing to provide a reinforcing consequence.

Stretch goals are

Briefly describe Edward Thorndike's law of effect.

______ is the act of administering an aversive consequence.

The need for affiliation is characterized by a strong orientation toward success and goal attainment.

_____ claim that QWL programs don't necessarily inspire employees to work harder if the company does not tie rewards directly to individual performance.

Describe Herzberg's two factor theory.

An expectancy can be high as well as low.

In the context of Maslow's need hierarchy, the need found at the bottom of the pyramid is the _____ need.

Option 2 in Scenario A is an example of

Discuss the three needs for managers according to McClelland.

For motivation to be high,

Organizational behavior modification primarily attempts to

Option 1 in Scenario A is an example of

Managers _____ reward employees for multitasking.

______ is the act of giving people additional tasks at the same time to alleviate boredom.

Distinguish between positive reinforcement and negative reinforcement. Provide examples of each.

Who formulated the law of effect?

Managing Effectively in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters

Exam 11: Motivating People

Which of the following is an example of extinction?

________ involves the instances of withdrawing or failing to provide a reinforcing consequence.

Stretch goals are

Briefly describe Edward Thorndike's law of effect.

______ is the act of administering an aversive consequence.

The need for affiliation is characterized by a strong orientation toward success and goal attainment.

_____ claim that QWL programs don't necessarily inspire employees to work harder if the company does not tie rewards directly to individual performance.

Describe Herzberg's two factor theory.

An expectancy can be high as well as low.

In the context of Maslow's need hierarchy, the need found at the bottom of the pyramid is the _____ need.

Option 2 in Scenario A is an example of

Discuss the three needs for managers according to McClelland.

For motivation to be high,

Organizational behavior modification primarily attempts to

Option 1 in Scenario A is an example of

Managers _____ reward employees for multitasking.

______ is the act of giving people additional tasks at the same time to alleviate boredom.

Distinguish between positive reinforcement and negative reinforcement. Provide examples of each.

Who formulated the law of effect?

Managing Effectively in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters