Question 1

Which of the following is true of the sociotechnical systems theory?

Accepted Answer

A)  It emphasizes the perspective of senior managers within the organization and argues that management is a profession and can be taught. 
B)  It suggests that organizations are effective when their employees have the right tools, training, and knowledge to make products and services that are valued by customers. 
C)  It believes that bureaucratic structures can eliminate the variability that results when managers in the same organization have different skills, experiences, and goals. 
D)  It advocates the application of scientific methods to analyze work and to determine how to complete production tasks efficiently. 
E)  It attempts to build specific procedures and processes into operations to ensure coordination of effort. 
A)  It emphasizes the perspective of senior managers within the organization and argues that management is a profession and can be taught. 
B)  It suggests that organizations are effective when their employees have the right tools, training, and knowledge to make products and services that are valued by customers. 
C)  It believes that bureaucratic structures can eliminate the variability that results when managers in the same organization have different skills, experiences, and goals. 
D)  It advocates the application of scientific methods to analyze work and to determine how to complete production tasks efficiently. 
E)  It attempts to build specific procedures and processes into operations to ensure coordination of effort. B

Question 2

Change continually creates both new opportunities and new demands for lowering costs and for achieving greater innovation, quality, and speed.

Accepted Answer

A) True 
 B)False  True

Question 3

When a manager treats employees as lazy, unmotivated, and in need of tight supervision, the employees eventually meet the manager's expectations by acting that way. According to Douglas McGregor, this is known as

Accepted Answer

A)  a contingency. 
B)  an open system. 
C)  a physiological need. 
D)  a self-fulfilling prophecy. 
E)  a bureaucratic approach. 
A)  a contingency. 
B)  an open system. 
C)  a physiological need. 
D)  a self-fulfilling prophecy. 
E)  a bureaucratic approach. D

Question 4

Organizations are open systems, and they are dependent on _____ from the outside world, such as raw materials, human resources, and capital.

Accepted Answer

A)  contingencies 
B)  inputs 
C)  intangibles 
D)  control systems 
E)  outputs 
A)  contingencies 
B)  inputs 
C)  intangibles 
D)  control systems 
E)  outputs

Question 5

What does initiative as one of Henri Fayol's 14 principles of management refer to?

Accepted Answer

A)  encouraging employees to act on their own in support of the organization's direction 
B)  promoting a unity of interests between employees and management 
C)  determining the relative importance of superior and subordinate roles 
D)  assigning only one supervisor to each employee 
E)  dividing work into specialized tasks and assigning responsibilities to specific individuals 
A)  encouraging employees to act on their own in support of the organization's direction 
B)  promoting a unity of interests between employees and management 
C)  determining the relative importance of superior and subordinate roles 
D)  assigning only one supervisor to each employee 
E)  dividing work into specialized tasks and assigning responsibilities to specific individuals

Question 6

Summarize quantitative management as a contemporary approach to management.

Accepted Answer

During World War II, military planners b

Question 7

In the context of managerial approaches, which of the following is true of change?

Accepted Answer

A)  The best managers today embrace change by moving from contemporary managerial approaches to classic managerial approaches. 
B)  If one does not anticipate change and adapt to it, one's firm will not thrive in a competitive business environment. 
C)  Management knowledge and practices remain constant in the face of change. 
D)  Change prevents businesses from achieving greater quality and speed. 
E)  Change is happening at a slower rate than at any other time in history. 
A)  The best managers today embrace change by moving from contemporary managerial approaches to classic managerial approaches. 
B)  If one does not anticipate change and adapt to it, one's firm will not thrive in a competitive business environment. 
C)  Management knowledge and practices remain constant in the face of change. 
D)  Change prevents businesses from achieving greater quality and speed. 
E)  Change is happening at a slower rate than at any other time in history.

Question 8

In the context of Scenario C, which of the following principles of management does Janice's manager believe in?

Accepted Answer

A)  scientific management 
B)  Douglas McGregor's Theory X 
C)  Abraham Maslow's Hierarchy of Needs theory 
D)  Henri Fayol's principle of esprit de corps 
E)  systematic management 
A)  scientific management 
B)  Douglas McGregor's Theory X 
C)  Abraham Maslow's Hierarchy of Needs theory 
D)  Henri Fayol's principle of esprit de corps 
E)  systematic management

Question 9

In the context of Scenario C, Janice is losing interest in her job as a result of her manager's beliefs about his workers. Janice can try to change this belief by subscribing to which approach?

Accepted Answer

A)  qualitative management 
B)  Theory X and Theory Y 
C)  Systems Theory 
D)  organizational behavior 
E)  the Hawthorne effect 
A)  qualitative management 
B)  Theory X and Theory Y 
C)  Systems Theory 
D)  organizational behavior 
E)  the Hawthorne effect

Question 10

Reductions in the average cost of a unit production as the total volume produced increases is

Accepted Answer

A)  systematic management. 
B)  economies of scale. 
C)  Hawthorne Effect. 
D)  human relations. 
E)  trial-and-error. 
A)  systematic management. 
B)  economies of scale. 
C)  Hawthorne Effect. 
D)  human relations. 
E)  trial-and-error.

Question 11

List and describe the contribution of Jim Collins.

Accepted Answer

In 2001, Jim Collins authored an influen

Question 12

Which of Henri Fayol's 14 principles of management refers to keeping communications within the chain of command?

Accepted Answer

A)  discipline 
B)  authority 
C)  unity of command 
D)  scalar chain 
E)  equity 
A)  discipline 
B)  authority 
C)  unity of command 
D)  scalar chain 
E)  equity

Question 13

The theme of change is everpresent.. What are the essential facts about change and what are their implications on your career?

Accepted Answer

The essential facts about change are the

Question 14

Management could not emerge as a formal discipline even after the industrial revolution ended.

Accepted Answer

A) True 
 B)False

Question 15

Lillian Gilbreth focused on the human side of management and was interested in how job satisfaction motivated employees.

Accepted Answer

A) True 
 B)False

Question 16

What are the four principles of scientific management as identified by Frederick Taylor?

Accepted Answer

Taylor identified four principles of sci

Question 17

______ introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

Accepted Answer

A)  Adam Smith 
B)  Frederick Taylor 
C)  Max Weber 
D)  Henri Fayol 
E)  Abraham Maslow 
A)  Adam Smith 
B)  Frederick Taylor 
C)  Max Weber 
D)  Henri Fayol 
E)  Abraham Maslow

Question 18

The critics of scientific management claimed that

Accepted Answer

A)  organizations that need rapid decision making and flexibility may suffer with this approach. 
B)  managers may ignore appropriate rules and regulations. 
C)  managers were not trained to apply the principles of the theory. 
D)  it leads to too much authority being vested in too few people. 
E)  it did not help managers deal with broader external issues. 
A)  organizations that need rapid decision making and flexibility may suffer with this approach. 
B)  managers may ignore appropriate rules and regulations. 
C)  managers were not trained to apply the principles of the theory. 
D)  it leads to too much authority being vested in too few people. 
E)  it did not help managers deal with broader external issues.

Question 19

What are the shortcomings of Max Weber's bureaucratic approach to management?

Accepted Answer

Bureaucracy can be efficient and product

Question 20

Who suggested that frontline supervisors should receive a bonus for each of their workers who completed their assigned daily tasks?

Accepted Answer

A)  Adam Smith 
B)  Henri Fayol 
C)  Henry Gantt 
D)  Abraham Maslow 
E)  Max Weber 
A)  Adam Smith 
B)  Henri Fayol 
C)  Henry Gantt 
D)  Abraham Maslow 
E)  Max Weber

Which of the following is true of the sociotechnical systems theory?

Change continually creates both new opportunities and new demands for lowering costs and for achieving greater innovation, quality, and speed.

When a manager treats employees as lazy, unmotivated, and in need of tight supervision, the employees eventually meet the manager's expectations by acting that way. According to Douglas McGregor, this is known as

Organizations are open systems, and they are dependent on _____ from the outside world, such as raw materials, human resources, and capital.

What does initiative as one of Henri Fayol's 14 principles of management refer to?

Summarize quantitative management as a contemporary approach to management.

In the context of managerial approaches, which of the following is true of change?

In the context of Scenario C, which of the following principles of management does Janice's manager believe in?

In the context of Scenario C, Janice is losing interest in her job as a result of her manager's beliefs about his workers. Janice can try to change this belief by subscribing to which approach?

Reductions in the average cost of a unit production as the total volume produced increases is

List and describe the contribution of Jim Collins.

Which of Henri Fayol's 14 principles of management refers to keeping communications within the chain of command?

The theme of change is everpresent.. What are the essential facts about change and what are their implications on your career?

Management could not emerge as a formal discipline even after the industrial revolution ended.

Lillian Gilbreth focused on the human side of management and was interested in how job satisfaction motivated employees.

What are the four principles of scientific management as identified by Frederick Taylor?

______ introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

The critics of scientific management claimed that

What are the shortcomings of Max Weber's bureaucratic approach to management?

Who suggested that frontline supervisors should receive a bonus for each of their workers who completed their assigned daily tasks?

Managing Effectively in a Global World

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

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Exam 2: The Evolution of Management

Which of the following is true of the sociotechnical systems theory?

Change continually creates both new opportunities and new demands for lowering costs and for achieving greater innovation, quality, and speed.

When a manager treats employees as lazy, unmotivated, and in need of tight supervision, the employees eventually meet the manager's expectations by acting that way. According to Douglas McGregor, this is known as

Organizations are open systems, and they are dependent on _____ from the outside world, such as raw materials, human resources, and capital.

What does initiative as one of Henri Fayol's 14 principles of management refer to?

Summarize quantitative management as a contemporary approach to management.

In the context of managerial approaches, which of the following is true of change?

In the context of Scenario C, which of the following principles of management does Janice's manager believe in?

In the context of Scenario C, Janice is losing interest in her job as a result of her manager's beliefs about his workers. Janice can try to change this belief by subscribing to which approach?

Reductions in the average cost of a unit production as the total volume produced increases is

List and describe the contribution of Jim Collins.

Which of Henri Fayol's 14 principles of management refers to keeping communications within the chain of command?

The theme of change is everpresent.. What are the essential facts about change and what are their implications on your career?

Management could not emerge as a formal discipline even after the industrial revolution ended.

Lillian Gilbreth focused on the human side of management and was interested in how job satisfaction motivated employees.

What are the four principles of scientific management as identified by Frederick Taylor?

______ introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.

The critics of scientific management claimed that

What are the shortcomings of Max Weber's bureaucratic approach to management?

Who suggested that frontline supervisors should receive a bonus for each of their workers who completed their assigned daily tasks?

Managing Effectively in a Global World

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters