Question 1

Which of the following is true about slang words?

Accepted Answer

A)  Slang words once established do not run the risk of becoming unpopular. 
B)  The heavy use of slang words in formal cross-cultural communication helps in breaking cultural barriers. 
C)  The use of slang in formal settings is usually considered politically correct. 
D)  Slang words should be used with caution in business communication. 
E)  Slang words should be used in written messages as they communicate meaning precisely. 
A)  Slang words once established do not run the risk of becoming unpopular. 
B)  The heavy use of slang words in formal cross-cultural communication helps in breaking cultural barriers. 
C)  The use of slang in formal settings is usually considered politically correct. 
D)  Slang words should be used with caution in business communication. 
E)  Slang words should be used in written messages as they communicate meaning precisely. D

Question 2

"The students of the seventh grade scored well in their math test." This is an example of a discriminatory sentence.

Accepted Answer

A) True 
 B)False  False

Question 3

Why should camouflaged verbs be avoided?

Accepted Answer

First, camouflaged verbs are abstract nouns. To make a message clear, concrete words should be chosen over abstract words. Second, camouflaged verbs frequently require passive voice, and using active voice is advisable for writing an effective message.

Question 4

Which of the following sentences correctly uses the words "further"?

Accepted Answer

A)  How much further do you plan to walk now? 
B)  Carl threw the ball further than anyone else. 
C)  We need to explore this problem further. 
D)  How much further do I have to run, coach? 
E)  It's not that much further to the hospital. 
A)  How much further do you plan to walk now? 
B)  Carl threw the ball further than anyone else. 
C)  We need to explore this problem further. 
D)  How much further do I have to run, coach? 
E)  It's not that much further to the hospital.

Question 5

Clichés should be used sparingly because:

Accepted Answer

A)  they signal to other specialists that you are qualified to communicate on their level. 
B)  they create problems in cross-cultural communication. 
C)  they represent unpopular concepts. 
D)  they are short in length. 
E)  they are familiar to most people. 
A)  they signal to other specialists that you are qualified to communicate on their level. 
B)  they create problems in cross-cultural communication. 
C)  they represent unpopular concepts. 
D)  they are short in length. 
E)  they are familiar to most people.

Question 6

"The interviews were conducted only during weekdays." This sentence is in passive voice.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following sentences uses a cliché?

Accepted Answer

A)  A lot of property was destroyed in the fire. 
B)  The telephone was invented by Alexander Graham Bell. 
C)  The company uses cutting edge technology to manufacture its products. 
D)  He wasn't online yesterday. 
E)  They would have been able to return the bottle if they hadn't torn off the labels. 
A)  A lot of property was destroyed in the fire. 
B)  The telephone was invented by Alexander Graham Bell. 
C)  The company uses cutting edge technology to manufacture its products. 
D)  He wasn't online yesterday. 
E)  They would have been able to return the bottle if they hadn't torn off the labels.

Question 8

Which of the following is true about clichés?

Accepted Answer

A)  Business clichés once established do not run the risk of becoming unpopular. 
B)  The heavy use of clichés in formal cross-cultural communication helps in breaking cultural barriers. 
C)  Business clichés can sometimes increase your credibility with other businesspeople. 
D)  Clichés do not run the risk of sounding dated. 
E)  Clichés catch on because they represent unpopular concepts. 
A)  Business clichés once established do not run the risk of becoming unpopular. 
B)  The heavy use of clichés in formal cross-cultural communication helps in breaking cultural barriers. 
C)  Business clichés can sometimes increase your credibility with other businesspeople. 
D)  Clichés do not run the risk of sounding dated. 
E)  Clichés catch on because they represent unpopular concepts.

Question 9

"We take pride in our work." This sentence uses a slang word.

Accepted Answer

A) True 
 B)False

Question 10

The use of stiff words makes communication precise.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following sentences is the best example of the use of unfamiliar words?

Accepted Answer

A)  John's computer tends to shut down when it becomes hot. 
B)  John's computer does not work properly when it heats up. 
C)  John's computer does not work properly when it runs hot. 
D)  John's computer has the tendency to shut down when operating at elevated temperatures. 
E)  John's computer tends to shut down when it runs hot. 
A)  John's computer tends to shut down when it becomes hot. 
B)  John's computer does not work properly when it heats up. 
C)  John's computer does not work properly when it runs hot. 
D)  John's computer has the tendency to shut down when operating at elevated temperatures. 
E)  John's computer tends to shut down when it runs hot.

Question 12

"A customer who pays promptly is placed on our preferred list." This is an example of a gender-neutral sentence.

Accepted Answer

A) True 
 B)False

Question 13

Discuss the appropriate ways of using technical words and acronyms.

Accepted Answer

Technical words should be used only when

Question 14

Which of the following will most likely enhance the effectiveness of your message?

Accepted Answer

A)  Using familiar words 
B)  Using complex words to exhibit your knowledge to your readers 
C)  Avoiding active verbs 
D)  Using stiff words to make the communication precise 
E)  Avoiding plain language 
A)  Using familiar words 
B)  Using complex words to exhibit your knowledge to your readers 
C)  Avoiding active verbs 
D)  Using stiff words to make the communication precise 
E)  Avoiding plain language

Question 15

Which of the following sentences is the best example of the use of vague words?

Accepted Answer

A)  The teacher wrote a letter to Jim's parents informing them of his week long absence from school. 
B)  She wore a blue shirt with a black skirt. 
C)  She made a potato salad for dinner and an apple pie for dessert. 
D)  The homecoming party was wonderful. 
E)  She bought two batteries for her car. 
A)  The teacher wrote a letter to Jim's parents informing them of his week long absence from school. 
B)  She wore a blue shirt with a black skirt. 
C)  She made a potato salad for dinner and an apple pie for dessert. 
D)  The homecoming party was wonderful. 
E)  She bought two batteries for her car.

Question 16

Which of the following sentences is the best example of the use of concrete words?

Accepted Answer

A)  Sales have fallen drastically this year. 
B)  The company has incurred heavy losses. 
C)  The company has faced a major setback in terms of profit. 
D)  The company has suffered a significant loss. 
E)  The company has suffered a loss of 60 percent. 
A)  Sales have fallen drastically this year. 
B)  The company has incurred heavy losses. 
C)  The company has faced a major setback in terms of profit. 
D)  The company has suffered a significant loss. 
E)  The company has suffered a loss of 60 percent.

Question 17

Which of the following is true about concrete words?

Accepted Answer

A)  Concrete words are not easy to understand. 
B)  Concrete words are typically not informative. 
C)  Concrete wording should be avoided as it is not interesting. 
D)  Concrete words stand for things the reader can see, feel, taste, smell, or count. 
E)  Concrete words tend to be vague. 
A)  Concrete words are not easy to understand. 
B)  Concrete words are typically not informative. 
C)  Concrete wording should be avoided as it is not interesting. 
D)  Concrete words stand for things the reader can see, feel, taste, smell, or count. 
E)  Concrete words tend to be vague.

Question 18

Concrete words are vague in nature.

Accepted Answer

A) True 
 B)False

Question 19

Using simple words that carry the intended meaning without offending the readers' intelligence makes a message clear and effective.

Accepted Answer

A) True 
 B)False

Question 20

"The company posted a significant loss." This sentence uses abstract words.

Accepted Answer

A) True 
 B)False

Which of the following is true about slang words?

"The students of the seventh grade scored well in their math test." This is an example of a discriminatory sentence.

Why should camouflaged verbs be avoided?

Which of the following sentences correctly uses the words "further"?

Clichés should be used sparingly because:

"The interviews were conducted only during weekdays." This sentence is in passive voice.

Which of the following sentences uses a cliché?

Which of the following is true about clichés?

"We take pride in our work." This sentence uses a slang word.

The use of stiff words makes communication precise.

Which of the following sentences is the best example of the use of unfamiliar words?

"A customer who pays promptly is placed on our preferred list." This is an example of a gender-neutral sentence.

Discuss the appropriate ways of using technical words and acronyms.

Which of the following will most likely enhance the effectiveness of your message?

Which of the following sentences is the best example of the use of vague words?

Which of the following sentences is the best example of the use of concrete words?

Which of the following is true about concrete words?

Concrete words are vague in nature.

Using simple words that carry the intended meaning without offending the readers' intelligence makes a message clear and effective.

"The company posted a significant loss." This sentence uses abstract words.

Understanding Workplace Communication

Communicating Across Cultures

Constructing Clear Sentences and Paragraphs

Writing for a Positive Effect

Developing Your Writing Process and Choosing the Best Form

Getting to the Point in Good-News and Neutral Messages

Maintaining Goodwill in Bad-News Messages

Making Your Case With Persuasive Messages and Proposals

Conducting a Winning Job Campaign

Preparing Informative and Influential Business Reports

Choosing the Right Type of Report

Conducting Research for Decision Makers

Using Visuals to Make Your Point

Communicating Effectively in Meetings and Conversations

Delivering Oral Reports and Business Speeches

Leveraging Technology for Better Writing

Conveying Professionalism Through Correctness

Filters

Exam 3: Adapting Your Words to Your Readers

Which of the following is true about slang words?

"The students of the seventh grade scored well in their math test." This is an example of a discriminatory sentence.

Why should camouflaged verbs be avoided?

Which of the following sentences correctly uses the words "further"?

Clichés should be used sparingly because:

"The interviews were conducted only during weekdays." This sentence is in passive voice.

Which of the following sentences uses a cliché?

Which of the following is true about clichés?

"We take pride in our work." This sentence uses a slang word.

The use of stiff words makes communication precise.

Which of the following sentences is the best example of the use of unfamiliar words?

"A customer who pays promptly is placed on our preferred list." This is an example of a gender-neutral sentence.

Discuss the appropriate ways of using technical words and acronyms.

Which of the following will most likely enhance the effectiveness of your message?

Which of the following sentences is the best example of the use of vague words?

Which of the following sentences is the best example of the use of concrete words?

Which of the following is true about concrete words?

Concrete words are vague in nature.

Using simple words that carry the intended meaning without offending the readers' intelligence makes a message clear and effective.

"The company posted a significant loss." This sentence uses abstract words.

Understanding Workplace Communication

Communicating Across Cultures

Constructing Clear Sentences and Paragraphs

Writing for a Positive Effect

Developing Your Writing Process and Choosing the Best Form

Getting to the Point in Good-News and Neutral Messages

Maintaining Goodwill in Bad-News Messages

Making Your Case With Persuasive Messages and Proposals

Conducting a Winning Job Campaign

Preparing Informative and Influential Business Reports

Choosing the Right Type of Report

Conducting Research for Decision Makers

Using Visuals to Make Your Point

Communicating Effectively in Meetings and Conversations

Delivering Oral Reports and Business Speeches

Leveraging Technology for Better Writing

Conveying Professionalism Through Correctness

Filters