Exam 15: Communicating Effectively in Meetings and Conversations

In the context of nonverbal communication, prioritizing phone calls, preparing meeting agendas, and planning daily schedules are examples of space language.

In terms of the nature of listening, a person's ability to sense words is dependent on:

Which of the following is a basic element of the techniques of professional talking?

In terms of the nature of listening, which of the following is true of remembering?

Which of the following is true of using gestures as a type of nonverbal communication?

In the context of the nature of listening, we quickly forget most of the message in formal oral communications such as speeches.

In terms of good phone techniques, when screening calls for others it is important to:

Describe the two factors that affect how a person senses words.

Style refers to a set of voice behaviors that gives each person a unique voice.

In terms of the nature of listening, which of the following is true of filtering?

In terms of nonverbal communication, polychronic people tend to:

In face-to-face communication, nonverbal communication accounts for a larger part of the total message than do the words that are sent or received.

Describe effective voice mail techniques.

In terms of the nature of listening, which of the following is true of sensing words?

Which of the following must a caller do, when leaving a voice mail message, if he or she wants the call to be returned?

When leaving a voicemail message, it is a good idea to skip the message overview and leave only a phone number where the call can be returned.

Research indicates that digital natives are likely to:

Good business etiquette dictates that if the person being called is on another line, then the caller should be promptly disconnected.

Which of the following is true of space language as a type of nonverbal communication?

Which of the following is true of informal workplace talking?