Exam 1: Understanding Workplace Communication

The first step in the communication process is to:

Which of the following is an internal audience for a private sector organization?

Poor communication results in misunderstandings but does not affect an organization monetarily.

Imagination and creativity are for the creative disciplines. Business communication problems should be solved using standard formulas.

Briefly discuss the communicator's particular context that exerts the strongest influence on the act of communication.

All business communicators at an advanced level share essentially the same vocabulary because they are all accomplished professionals.

Skillful managers are most likely to deal with their organization's grapevine by:

_____ is a typical example of new media.

Which of the following statements is true about the actual organizational culture?

A memorandum reporting a shortage of certain goods written by the warehouse supervisor of Yellow Lamination Inc. to the company's purchasing department is most likely to be classified as:

Social intelligence is best defined as the ability to:

Discuss the effects of the grapevine on an organization. How do skillful managers take advantage of this network?

The ability to effectively work with data through interpretation, recognize patterns in them, derive data-based decisions, and use data to generate favorable outputs is most accurately referred to as _____.

Which of the following is true about internal-operational communication?

Create a scenario and detail the different contexts for communication to be considered for effective communication between communicators in two different countries.

Which of the following is true about contexts for communication?

Jason wanted to sell his pipe organ and informed his mother about his intention. He told her, "I want to sell my organ." His mother was horrified as Jason's message led her to think that he wanted to sell his body organ. This is an example of:

In the course of the communication process, which of the following is likely to occur immediately at the audiences' end after the primary communicator sends a message?

Which of the following statements is true about personal communication?

Interpretation of a message occurs at the recipient's end in the business communication process.