Exam 11: Businessit Strategies for Development

_______________ planning is done on a short-term basis to implement and control day-to-day operations.

The _______________ model supplants, rather than replaces, existing physical business offices and call centers by using the Internet as a sales and service channel.

The _______________ model uses the Internet to provide a comprehensive suite of services that the customer's employees can use directly.

Many change management models include methods for performance measurement and financial incentives to get employees and stakeholders to cooperate with the changes that may be required.

The most valuable Internet applications allow companies to transcend communication barriers and establish connections that will do all of the following except:

According to the textbook case, what was the final stage of organizational transformation for Reuters as it sought to implement global shared service centers for its financial services function?

_______________ are the potential for business and market losses posed by competitors, competitive forces, government, or disruptive technologies.

In a planning context, a virtual world is a _______________ of the real world.

The process of _______________ means both the CEO and the CIO manage the development of complementary business and IT strategies to meet customer value and business value vision.

Any new way of doing things will generate some resistance from the people affected.

One of the keys to solving the problem of end user resistance to new information technologies is keeping them isolated from the process until the technology is ready to go live.

According to the textbook case, all of the following were causes for the failure of the Iridium project except:

Widespread internal use of Internet-based technologies, such as intranets and extranets, can substantially improve information sharing and _______________ within the business and with its trading partners.

_______________ are the potential for new business markets or innovative breakthroughs that might expand present markets.

Creating a role-playing exercise to be used in supervisory training is not the same as creating a microworld.

According to the text case, most CIOs find that putting together a strategic IT plan is a very simplistic process as it is based on the firm's overall strategic plan.

According to the text case, which of the following is not an IT risk?

BSC is a method for measuring a company's activities in terms of its vision and strategies. BSC is an acronym for _______________.

According to the text case, Avnet Marshall transformed itself into a premiere example of an inter-networked, _______________ business.

The _______________ model uses the Internet to streamline the interactions among all parties in the supply chain to improve operating efficiency.