Question 1

Paraphrasing involves serving as a sounding board for another's concerns.

Accepted Answer

A) True 
 B)False  False

Question 2

According to expectancy theory, the first step in the motivation process is to let workers know they are competent in their work.

Accepted Answer

A) True 
 B)False  True

Question 3

Empowerment requires the leader to relinquish some control.

Accepted Answer

A) True 
 B)False  True

Question 4

How does the leader-member exchange theory help leaders manage out-groups?

Accepted Answer

The answer of How does the leader-member exchange theory help...

Question 5

Listening requires that the leader set aside his or her own biases to allow out-group members to express themselves freely.

Accepted Answer

A) True 
 B)False

Question 6

Creating special relationships with each group member is an example of:

Accepted Answer

A)  Expectancy violation theory 
B)  Mohandas Gandhi 
C)  Implicit personality theory 
D)  Leader-member exchange 
E)  None of the above 
A)  Expectancy violation theory 
B)  Mohandas Gandhi 
C)  Implicit personality theory 
D)  Leader-member exchange 
E)  None of the above

Question 7

One of our strongest interpersonal needs is to know we belong.

Accepted Answer

A) True 
 B)False

Question 8

It is not necessary for leaders to listen to out-group members and bring them in.

Accepted Answer

A) True 
 B)False

Question 9

"Stated another way, you're suggesting that…" is an example of:

Accepted Answer

A)  Reflection 
B)  Paraphrasing 
C)  Support 
D)  Restatement 
E)  All of the above Page: 208
Level: Medium
Essay 
A)  Reflection 
B)  Paraphrasing 
C)  Support 
D)  Restatement 
E)  All of the above Page: 208
Level: Medium
Essay

Question 10

What researcher pointed out that in small groups our greatest need is to know whether we belong to the group?

Accepted Answer

A)  Kouzes and Posner 
B)  Stogdill 
C)  House 
D)  Schulz 
E)  None of the above 
A)  Kouzes and Posner 
B)  Stogdill 
C)  House 
D)  Schulz 
E)  None of the above

Question 11

Leader-member exchange theory states leaders should avoid creating special relationships with group members.

Accepted Answer

A) True 
 B)False

Question 12

What are the four steps in demonstrating empathy?

Accepted Answer

Demonstrating empathy involves understan

Question 13

In group decision making, the minority is often seen as an out-group.

Accepted Answer

A) True 
 B)False

Question 14

Placing out-group members on equal footing in the group describes:

Accepted Answer

A)  Giving out-group members a voice 
B)  Showing empathy to out-group members 
C)  Listening to out-group members 
D)  Helping out-group members feel included 
E)  None of the above 
A)  Giving out-group members a voice 
B)  Showing empathy to out-group members 
C)  Listening to out-group members 
D)  Helping out-group members feel included 
E)  None of the above

Question 15

What is not an impact of out-groups?

Accepted Answer

A)  Out-group members do not receive the respect they deserve from others. 
B)  Out-groups run counter to building community 
C)  Out-group members create cohesiveness in the group 
D)  Out-groups have a negative impact on group synergy 
E)  All of the above 
A)  Out-group members do not receive the respect they deserve from others. 
B)  Out-groups run counter to building community 
C)  Out-group members create cohesiveness in the group 
D)  Out-groups have a negative impact on group synergy 
E)  All of the above

Question 16

Share an example of a time you responded to out-group members in a way that enhanced the whole group and its goals.

Accepted Answer

The answer of Share an example of a time you...

Question 17

Leader-member exchange (LMX) theory states that leaders:

Accepted Answer

A)  Should strive to try to exchange detailed information with some followers 
B)  Should create a high-quality relationship with each one of their followers 
C)  Should give followers all of the tools necessary for success 
D)  All of the above 
E)  None of the above 
A)  Should strive to try to exchange detailed information with some followers 
B)  Should create a high-quality relationship with each one of their followers 
C)  Should give followers all of the tools necessary for success 
D)  All of the above 
E)  None of the above

Question 18

Simply listening to out-group members' complaints is an effective way of responding to them.

Accepted Answer

A) True 
 B)False

Question 19

Listening to out-group members requires leaders to do everything except:

Accepted Answer

A)  Trying to be open-minded 
B)  Paying attention to what people say 
C)  Accepting that intolerance may occur and not much can be done about it 
D)  Allowing all members to express their viewpoints 
E)  None of the above 
A)  Trying to be open-minded 
B)  Paying attention to what people say 
C)  Accepting that intolerance may occur and not much can be done about it 
D)  Allowing all members to express their viewpoints 
E)  None of the above

Question 20

When have you been in an out-group at school or work? Which of the reasons for out-group formation apply to your experience? What was the impact on you of being in the out-group? What was the impact on the larger group? Which of the leadership strategies in Chapter 8 would have been effective in reaching out to you?

Accepted Answer

I have been in an out-group at work when

Paraphrasing involves serving as a sounding board for another's concerns.

According to expectancy theory, the first step in the motivation process is to let workers know they are competent in their work.

Empowerment requires the leader to relinquish some control.

How does the leader-member exchange theory help leaders manage out-groups?

Listening requires that the leader set aside his or her own biases to allow out-group members to express themselves freely.

Creating special relationships with each group member is an example of:

One of our strongest interpersonal needs is to know we belong.

It is not necessary for leaders to listen to out-group members and bring them in.

"Stated another way, you're suggesting that…" is an example of:

What researcher pointed out that in small groups our greatest need is to know whether we belong to the group?

Leader-member exchange theory states leaders should avoid creating special relationships with group members.

What are the four steps in demonstrating empathy?

In group decision making, the minority is often seen as an out-group.

Placing out-group members on equal footing in the group describes:

What is not an impact of out-groups?

Share an example of a time you responded to out-group members in a way that enhanced the whole group and its goals.

Leader-member exchange (LMX) theory states that leaders:

Simply listening to out-group members' complaints is an effective way of responding to them.

Listening to out-group members requires leaders to do everything except:

Understanding Leadership

Recognizing Your Traits

Engaging Peoples Strengths

Understanding Philosophy and Styles

Attending to Tasks and Relationships

Developing Leadership Skills

Creating a Vision

Establishing a Constructive Climate

Handling Conflict

Addressing Ethics in Leadership

Overcoming Obstacles

Filters

Exam 9: Listening to Out-Group Members

Paraphrasing involves serving as a sounding board for another's concerns.

According to expectancy theory, the first step in the motivation process is to let workers know they are competent in their work.

Empowerment requires the leader to relinquish some control.

How does the leader-member exchange theory help leaders manage out-groups?

Listening requires that the leader set aside his or her own biases to allow out-group members to express themselves freely.

Creating special relationships with each group member is an example of:

One of our strongest interpersonal needs is to know we belong.

It is not necessary for leaders to listen to out-group members and bring them in.

"Stated another way, you're suggesting that…" is an example of:

What researcher pointed out that in small groups our greatest need is to know whether we belong to the group?

Leader-member exchange theory states leaders should avoid creating special relationships with group members.

What are the four steps in demonstrating empathy?

In group decision making, the minority is often seen as an out-group.

Placing out-group members on equal footing in the group describes:

What is not an impact of out-groups?

Share an example of a time you responded to out-group members in a way that enhanced the whole group and its goals.

Leader-member exchange (LMX) theory states that leaders:

Simply listening to out-group members' complaints is an effective way of responding to them.

Listening to out-group members requires leaders to do everything except:

Understanding Leadership

Recognizing Your Traits

Engaging Peoples Strengths

Understanding Philosophy and Styles

Attending to Tasks and Relationships

Developing Leadership Skills

Creating a Vision

Establishing a Constructive Climate

Handling Conflict

Addressing Ethics in Leadership

Overcoming Obstacles

Filters