Exam 9: Listening to Out-Group Members
Exam 1: Understanding Leadership36 Questions
Exam 2: Recognizing Your Traits40 Questions
Exam 3: Engaging Peoples Strengths40 Questions
Exam 4: Understanding Philosophy and Styles38 Questions
Exam 5: Attending to Tasks and Relationships39 Questions
Exam 6: Developing Leadership Skills39 Questions
Exam 7: Creating a Vision38 Questions
Exam 8: Establishing a Constructive Climate37 Questions
Exam 9: Listening to Out-Group Members40 Questions
Exam 10: Handling Conflict40 Questions
Exam 11: Addressing Ethics in Leadership40 Questions
Exam 12: Overcoming Obstacles38 Questions
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Empowering others to act allows out-group members to be more independent and responsible.
(True/False)
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How does social identity theory explain why out-groups form?
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Why should leaders be concerned about the negative impact of out-groups?
(Multiple Choice)
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The presence of out-groups is a relatively rare occurrence in groups.
(True/False)
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What strategy involves the leader trying to place himself or herself in the shoes of out-group members?
(Multiple Choice)
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The desire to know if we are "in" or "out" refers to our need for:
(Multiple Choice)
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Restatement does not include adding any of your personal thoughts into reiterating the other person's point of view.
(True/False)
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Listening to out-group members indicates that you agree with them.
(True/False)
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Empathy is a special kind of listening that is more demanding than just listening.
(True/False)
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According to the text, there are no clear strategies for dealing with out-group members.
(True/False)
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All of the following are methods for demonstrating empathy except ______.
(Multiple Choice)
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Out-groups form when people disagree with the social, political, or ethical positions of the group.
(True/False)
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Out-group members are disconnected and not fully engaged with the group's goals.
(True/False)
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By their nature, out-group members are avoiding, or in conflict with, community.
(True/False)
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