Exam 9: Social Computing

________ are user-generated classifications that use ________ to categorize and retrieve web pages,photos,videos,and other web content.

Pinterest is only for women who like to shop.

Social computing increases _________.

________ attracts video game lovers and sports enthusiasts through contests.The company also encourages the most dedicated community members to contribute ideas on company products.

Social computing empowers customers and enables them to become business advocates and influencers.

________ is how new employees acquire the necessary knowledge,skills,and behaviors to become effective members of the organization.

Any LinkedIn page is better than nothing.

________ allow users to place information in multiple,overlapping associations rather than in rigid categories.

________ are the target audience for the most popular categories of fiction on Wattpad.

________ uses Clarabridge text analytics software to analyze comments from its online notes,e-mails,receipt-based surveys,and social media.

LinkedIn's main market is upper-level executives.

Social computing improves customer service.

Social ________ is the monitoring,collection,and analysis of socially generated data to make strategic decisions.

________ collects data on its users' past.

Job coaches recommend spending ________ percent of your time online to get a job.

________ is an example of a customer ratings and reviews website.

Wattpad is a subscription service available to readers.

Approximately ________ percent of consumers consult reviews before making an online purchase.

Customers want to be heard and to know whether other customers agree with them,so retailers should allow customers to post reviews and ratings for the best social computing results.

Advertisers pay more per impression on Pinterest than Facebook.