Question 1

Even though participatory planning takes more time,it can improve results by improving implementation.

Accepted Answer

A) True 
 B)False

Question 2

Procedures are stated in employee handbooks and often called ________.

Accepted Answer

A) bureaucratic procedures 
B) contingency procedures 
C) standard operating procedures 
D) experimental procedures 
E) catalogued procedures 
A) bureaucratic procedures 
B) contingency procedures 
C) standard operating procedures 
D) experimental procedures 
E) catalogued procedures

Question 3

The link between planning and controlling begins with ________.

Accepted Answer

A) anticipating problems and opportunities 
B) setting objectives and standards 
C) analyzing the alternatives 
D) evaluating and monitoring the results 
E) understanding the internal and external organizational threats 
A) anticipating problems and opportunities 
B) setting objectives and standards 
C) analyzing the alternatives 
D) evaluating and monitoring the results 
E) understanding the internal and external organizational threats

Question 4

Internal benchmarking encourages members and work units to learn from competitors and non-competitors alike.

Accepted Answer

A) True 
 B)False

Question 5

A ________ plan identifies long-term directions for the organization.

Accepted Answer

A) procedural 
B) functional 
C) strategic 
D) tactical 
E) operational 
A) procedural 
B) functional 
C) strategic 
D) tactical 
E) operational

Question 6

Performance targets that we have to work extra hard to reach are called ________.

Accepted Answer

A) stretch goals 
B) tactical goals 
C) objectives 
D) plans 
E) missions 
A) stretch goals 
B) tactical goals 
C) objectives 
D) plans 
E) missions

Question 7

In which phase of the planning process would one choose the alternative to accomplish one's objectives and describe what must be done to follow the best course of action?

Accepted Answer

A) Analyzing alternatives and making a plan 
B) Defining the objectives 
C) Implementing the plan and evaluating results 
D) Determining where one stands vis-à-vis objectives 
E) Developing premises regarding future conditions 
A) Analyzing alternatives and making a plan 
B) Defining the objectives 
C) Implementing the plan and evaluating results 
D) Determining where one stands vis-à-vis objectives 
E) Developing premises regarding future conditions

Question 8

Controlling is the process of setting objectives and determining how to accomplish them.

Accepted Answer

A) True 
 B)False

Question 9

Operating budgets allocate resources like labor,equipment,and space.

Accepted Answer

A) True 
 B)False

Question 10

Budgets are standing plans that are used over and over again.

Accepted Answer

A) True 
 B)False

Question 11

To be "over budget" is generally considered bad for a company or an individual; to come in "under budget" is generally good.

Accepted Answer

A) True 
 B)False

Question 12

Procedures set broad guidelines for decisions.

Accepted Answer

A) True 
 B)False

Question 13

Strategic goals set by top management cascade down the organization step by step to become quality management objectives for lower levels.

Accepted Answer

A) True 
 B)False

Question 14

In order to help implement the corporate strategy of Mom Corp.,it would most likely develop an)________ plan for the marketing department.

Accepted Answer

A) functional 
B) operational 
C) single-use 
D) production 
E) zero-based 
A) functional 
B) operational 
C) single-use 
D) production 
E) zero-based

Question 15

________ is a management function that guides the efforts of human resources to ensure high levels of task accomplishment.

Accepted Answer

A) Leading 
B) Directing 
C) Administration 
D) Organizing 
E) Processing 
A) Leading 
B) Directing 
C) Administration 
D) Organizing 
E) Processing

Question 16

Paul,who is being given the responsibility to meet certain sales targets for next year,is preparing a list of measures he will take to reach the sales targets.His list includes such specific action items as preparing a log,checking the quality of inputs and outputs,pricing,and details about his advertising strategy.Which of the following is Paul preparing?

Accepted Answer

A) Goal 
B) Policy 
C) Plan 
D) Concept 
E) Objective 
A) Goal 
B) Policy 
C) Plan 
D) Concept 
E) Objective

Question 17

Magnadyne Inc.wants to open a new automobile manufacturing unit in Bratislava.Mark's team is assigned the task of planning the work layout.Hence,Mark is dealing with the ________ plan.

Accepted Answer

A) facilities 
B) financial 
C) operational 
D) marketing 
E) inventory 
A) facilities 
B) financial 
C) operational 
D) marketing 
E) inventory

Question 18

________ indicate how different operations within the organization will help advance the overall strategy.

Accepted Answer

A) Operational plans 
B) Policies 
C) Budgets 
D) Functional plans 
E) Missions 
A) Operational plans 
B) Policies 
C) Budgets 
D) Functional plans 
E) Missions

Question 19

Cesar,the marketing manager at Benson and Bros.,wants to check if the latest marketing campaign was successful in increasing the sales of PCs for the company.Which of the following steps must he take to measure the sales performance?

Accepted Answer

A) Determine where he stands vis-à-vis objectives 
B) Define the objectives 
C) Develop premises regarding future conditions 
D) Evaluate results and revise plans if needed 
E) Analyze alternatives and make a plan 
A) Determine where he stands vis-à-vis objectives 
B) Define the objectives 
C) Develop premises regarding future conditions 
D) Evaluate results and revise plans if needed 
E) Analyze alternatives and make a plan

Question 20

Leading refers to guiding the efforts of human resources to ensure high levels of task accomplishment.

Accepted Answer

A) True 
 B)False

Even though participatory planning takes more time,it can improve results by improving implementation.

Procedures are stated in employee handbooks and often called ________.

The link between planning and controlling begins with ________.

Internal benchmarking encourages members and work units to learn from competitors and non-competitors alike.

A ________ plan identifies long-term directions for the organization.

Performance targets that we have to work extra hard to reach are called ________.

In which phase of the planning process would one choose the alternative to accomplish one's objectives and describe what must be done to follow the best course of action?

Controlling is the process of setting objectives and determining how to accomplish them.

Operating budgets allocate resources like labor,equipment,and space.

Budgets are standing plans that are used over and over again.

To be "over budget" is generally considered bad for a company or an individual; to come in "under budget" is generally good.

Procedures set broad guidelines for decisions.

Strategic goals set by top management cascade down the organization step by step to become quality management objectives for lower levels.

In order to help implement the corporate strategy of Mom Corp.,it would most likely develop an)________ plan for the marketing department.

________ is a management function that guides the efforts of human resources to ensure high levels of task accomplishment.

Magnadyne Inc.wants to open a new automobile manufacturing unit in Bratislava.Mark's team is assigned the task of planning the work layout.Hence,Mark is dealing with the ________ plan.

________ indicate how different operations within the organization will help advance the overall strategy.

Cesar,the marketing manager at Benson and Bros.,wants to check if the latest marketing campaign was successful in increasing the sales of PCs for the company.Which of the following steps must he take to measure the sales performance?

Leading refers to guiding the efforts of human resources to ensure high levels of task accomplishment.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 8: Planning Processes and Techniques

Even though participatory planning takes more time,it can improve results by improving implementation.

Procedures are stated in employee handbooks and often called ________.

The link between planning and controlling begins with ________.

Internal benchmarking encourages members and work units to learn from competitors and non-competitors alike.

A ________ plan identifies long-term directions for the organization.

Performance targets that we have to work extra hard to reach are called ________.

In which phase of the planning process would one choose the alternative to accomplish one's objectives and describe what must be done to follow the best course of action?

Controlling is the process of setting objectives and determining how to accomplish them.

Operating budgets allocate resources like labor,equipment,and space.

Budgets are standing plans that are used over and over again.

To be "over budget" is generally considered bad for a company or an individual; to come in "under budget" is generally good.

Procedures set broad guidelines for decisions.

Strategic goals set by top management cascade down the organization step by step to become quality management objectives for lower levels.

In order to help implement the corporate strategy of Mom Corp.,it would most likely develop an)________ plan for the marketing department.

________ is a management function that guides the efforts of human resources to ensure high levels of task accomplishment.

Magnadyne Inc.wants to open a new automobile manufacturing unit in Bratislava.Mark's team is assigned the task of planning the work layout.Hence,Mark is dealing with the ________ plan.

________ indicate how different operations within the organization will help advance the overall strategy.

Cesar,the marketing manager at Benson and Bros.,wants to check if the latest marketing campaign was successful in increasing the sales of PCs for the company.Which of the following steps must he take to measure the sales performance?

Leading refers to guiding the efforts of human resources to ensure high levels of task accomplishment.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters