Question 1

Groupthink is a syndrome characterized by a concurrence-seeking tendency which overrides the ability of a cohesive group to make critical decisions.

Accepted Answer

A) True 
 B)False

Question 2

Define and give an example of a self-managing work team.

Accepted Answer

A self-managing work team is a group of

Question 3

Interpersonal conflict is the cornerstone of the free enterprise system.

Accepted Answer

A) True 
 B)False

Question 4

Teams are most effective when they are working together on tasks that individuals can complete very effectively.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is NOT a purpose of work group norms?

Accepted Answer

A)  Increasing predictability of members' behavior 
B)  Facilitating group production 
C)  Providing a sense of identity 
D)  Committing workers to the same individual goals 
E)  All of the above are purposes of work group norms. 
A)  Increasing predictability of members' behavior 
B)  Facilitating group production 
C)  Providing a sense of identity 
D)  Committing workers to the same individual goals 
E)  All of the above are purposes of work group norms.

Question 6

Disadvantages of group decision making include which of the following?

Accepted Answer

A)  Aspects of the problem are divided among several people 
B)  The potential for groupthink and group polarization 
C)  Decisions are highly critiqued 
D)  Most groups prefer not to make decisions 
E)  All of the above are disadvantages of group decision making. 
A)  Aspects of the problem are divided among several people 
B)  The potential for groupthink and group polarization 
C)  Decisions are highly critiqued 
D)  Most groups prefer not to make decisions 
E)  All of the above are disadvantages of group decision making.

Question 7

An important feature of effective teams is that members share exactly the same types of knowledge and skills.

Accepted Answer

A) True 
 B)False

Question 8

Democratic decision making and consultative decision making are based on majority rule.

Accepted Answer

A) True 
 B)False

Question 9

Role differentiation is the process by which group members learn about and take on various defined roles.

Accepted Answer

A) True 
 B)False

Question 10

Discuss role expectations, role differentiation, role ambiguity, and role conflict.

Accepted Answer

Role expectations refer to the specific

Question 11

Group building and maintenance roles include aggressor, dominator, and playboy.

Accepted Answer

A) True 
 B)False

Question 12

In times of crisis, it is usually best to use group decision making strategies.

Accepted Answer

A) True 
 B)False

Question 13

Some forms of group conflict can be directly associated with

Accepted Answer

A)  increased communication. 
B)  faster socialization. 
C)  clarification of roles. 
D)  member satisfaction. 
A)  increased communication. 
B)  faster socialization. 
C)  clarification of roles. 
D)  member satisfaction.

Question 14

One of the most common sources of conflict in organizations is

Accepted Answer

A)  people not getting along with each other. 
B)  scarcity of individual resources. 
C)  competition between work group members. 
D)  low organizational commitment of work group members. 
A)  people not getting along with each other. 
B)  scarcity of individual resources. 
C)  competition between work group members. 
D)  low organizational commitment of work group members.

Question 15

Having a common threat causes work groups to be less productive and cohesive.

Accepted Answer

A) True 
 B)False

Question 16

Younger workers are more prone to conflict than are older workers.

Accepted Answer

A) True 
 B)False

Question 17

Explain the three stages a new employee goes through to become a functioning member of a
work group.

Accepted Answer

The three stages a new employee goes thr

Question 18

Competition

Accepted Answer

A)  cannot coexist with cooperation in a work group. 
B)  exists because the group is not cohesive. 
C)  is considered imperative for individual and organizational success in Western cultures. 
D)  is discouraged when it exists at the expense of group members. 
A)  cannot coexist with cooperation in a work group. 
B)  exists because the group is not cohesive. 
C)  is considered imperative for individual and organizational success in Western cultures. 
D)  is discouraged when it exists at the expense of group members.

Question 19

The we/they feeling refers to intragroup cohesiveness created by the existence of an external threat. This is most commonly caused by

Accepted Answer

A)  group diversity. 
B)  group similarity. 
C)  high rates of absenteeism. 
D)  another group. 
A)  group diversity. 
B)  group similarity. 
C)  high rates of absenteeism. 
D)  another group.

Question 20

An example of the reciprocity rule is when an employee

Accepted Answer

A)  gets promoted because she has dedicated much time to her job. 
B)  helps out a colleague knowing she will do the same for her someday. 
C)  receives a compliment from the boss for doing a job very well. 
D)  works overtime on one day in exchange for taking the previous day off. 
A)  gets promoted because she has dedicated much time to her job. 
B)  helps out a colleague knowing she will do the same for her someday. 
C)  receives a compliment from the boss for doing a job very well. 
D)  works overtime on one day in exchange for taking the previous day off.

Groupthink is a syndrome characterized by a concurrence-seeking tendency which overrides the ability of a cohesive group to make critical decisions.

Define and give an example of a self-managing work team.

Interpersonal conflict is the cornerstone of the free enterprise system.

Teams are most effective when they are working together on tasks that individuals can complete very effectively.

Which of the following is NOT a purpose of work group norms?

Disadvantages of group decision making include which of the following?

An important feature of effective teams is that members share exactly the same types of knowledge and skills.

Democratic decision making and consultative decision making are based on majority rule.

Role differentiation is the process by which group members learn about and take on various defined roles.

Discuss role expectations, role differentiation, role ambiguity, and role conflict.

Group building and maintenance roles include aggressor, dominator, and playboy.

In times of crisis, it is usually best to use group decision making strategies.

Some forms of group conflict can be directly associated with

One of the most common sources of conflict in organizations is

Having a common threat causes work groups to be less productive and cohesive.

Younger workers are more prone to conflict than are older workers.

Explain the three stages a new employee goes through to become a functioning member of a work group.

Competition

The we/they feeling refers to intragroup cohesiveness created by the existence of an external threat. This is most commonly caused by

An example of the reciprocity rule is when an employee

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters

Exam 12: Group Processes in Work Organizations

Groupthink is a syndrome characterized by a concurrence-seeking tendency which overrides the ability of a cohesive group to make critical decisions.

Define and give an example of a self-managing work team.

Interpersonal conflict is the cornerstone of the free enterprise system.

Teams are most effective when they are working together on tasks that individuals can complete very effectively.

Which of the following is NOT a purpose of work group norms?

Disadvantages of group decision making include which of the following?

An important feature of effective teams is that members share exactly the same types of knowledge and skills.

Democratic decision making and consultative decision making are based on majority rule.

Role differentiation is the process by which group members learn about and take on various defined roles.

Discuss role expectations, role differentiation, role ambiguity, and role conflict.

Group building and maintenance roles include aggressor, dominator, and playboy.

In times of crisis, it is usually best to use group decision making strategies.

Some forms of group conflict can be directly associated with

One of the most common sources of conflict in organizations is

Having a common threat causes work groups to be less productive and cohesive.

Younger workers are more prone to conflict than are older workers.

Explain the three stages a new employee goes through to become a functioning member of a work group.

Competition

The we/they feeling refers to intragroup cohesiveness created by the existence of an external threat. This is most commonly caused by

An example of the reciprocity rule is when an employee

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters