Exam 12: Group Processes in Work Organizations

Which of the following is NOT part of organizational socialization?

Avoidance is never an appropriate conflict resolution strategy.

Discuss cooperation in work groups.

Discuss at least four qualities that are associated with effective teams.

Which of the following is the best example of a team?

Compare and contrast different decision making strategies.

The process whereby group members learn about and take on various defined patterns of behavior is called

Group polarization is the tendency for groups to make less extreme decisions than the individuals that comprise the group would have made alone.

Some work groups have team spirit because of

A manager's asking for input from subordinates before making a decision is using a democratic decision making process.

Group task roles

Employees who do not conform to group norms are usually just ignored by group members.

Several salespeople disagree with their colleagues about how the new product introduction should be handled. This is an example of what level of conflict?

Group task roles are related to getting the job done.

One category of work roles, group task roles, is related to getting the job done. An example of this type of role is the

The introduction of a superordinate goal usually serves to

Interorganizational conflict

Jane likes to work with others on tasks at work because she has to work harder when she is working alone. It is likely that Jane is

It may not be desirable for a manger to stimulate conflict when

Organizational socialization is defined as the learning of specific work skills and abilities.