Question 1

While cohesive groups are usually more satisfied than noncohesive groups, they are not necessarily more productive.

Accepted Answer

A) True 
 B)False

Question 2

Groupthink generally occurs

Accepted Answer

A)  in all decision making groups. 
B)  among dissatisfied group members. 
C)  in highly cohesive decision making groups. 
D)  in response to intergroup conflict. 
A)  in all decision making groups. 
B)  among dissatisfied group members. 
C)  in highly cohesive decision making groups. 
D)  in response to intergroup conflict.

Question 3

Both competition and cooperation exist in all work groups.

Accepted Answer

A) True 
 B)False

Question 4

Norms are rules that groups adopt governing appropriate and inappropriate behavior for members.

Accepted Answer

A) True 
 B)False

Question 5

Ross just started a job with a new employer. According to the steps in organizational socialization, before he learns about the roles he and others play in the group and makes the transition to regular member, Ross must first

Accepted Answer

A)  clearly communicate his expectations to the group. 
B)  develop realistic expectations about the organization and the job. 
C)  forget his expectations and concentrate on the job tasks. 
D)  discover the expectations that other group members have of him. 
A)  clearly communicate his expectations to the group. 
B)  develop realistic expectations about the organization and the job. 
C)  forget his expectations and concentrate on the job tasks. 
D)  discover the expectations that other group members have of him.

Question 6

Cary is a stock broker who is personally in favor of advising a client to invest about one-third of his money in a high-risk investment. After discussing the investment with a group of his colleagues, Cary advises the client to put more than half of his money in the high-risk investment. This process is an example of

Accepted Answer

A)  groupthink. 
B)  group polarization. 
C)  collaboration. 
D)  mindguarding. 
A)  groupthink. 
B)  group polarization. 
C)  collaboration. 
D)  mindguarding.

Question 7

An example of autocratic decision making is when

Accepted Answer

A)  the director asks for input from workers but then makes a decision alone. 
B)  the supervisor decided which word processing software is to be used. 
C)  the salespeople agree after a discussion to offer a discount on orders over $1,000. 
D)  a vote is taken among secretaries to trade Veterans Day for the day after Thanksgiving as a vacation day. 
A)  the director asks for input from workers but then makes a decision alone. 
B)  the supervisor decided which word processing software is to be used. 
C)  the salespeople agree after a discussion to offer a discount on orders over $1,000. 
D)  a vote is taken among secretaries to trade Veterans Day for the day after Thanksgiving as a vacation day.

Question 8

Interindividual conflict arises when

Accepted Answer

A)  a person is faced with two sets of incompatible goals. 
B)  one person is striving to attain two goals. 
C)  one person violates group norms. 
D)  two people compete for the same goal. 
A)  a person is faced with two sets of incompatible goals. 
B)  one person is striving to attain two goals. 
C)  one person violates group norms. 
D)  two people compete for the same goal.

Question 9

Since opposites tend to attract, the more dissimilar the characteristics of group members, the more cohesive the group is likely to be.

Accepted Answer

A) True 
 B)False

Question 10

The more quickly new employees become socialized, the less apt they are to be productive.

Accepted Answer

A) True 
 B)False

Question 11

Autocratic decision making is advantageous because

Accepted Answer

A)  it is fast. 
B)  the leader usually has the most accurate information. 
C)  it avoids conflict. 
D)  it involves members of the work group. 
A)  it is fast. 
B)  the leader usually has the most accurate information. 
C)  it avoids conflict. 
D)  it involves members of the work group.

Question 12

In the __________ stage of organizational socialization, new workers begin to develop interpersonal relationships with other group members.

Accepted Answer

A)  anticipatory socialization 
B)  accommodation 
C)  role management 
D)  relationship formation 
A)  anticipatory socialization 
B)  accommodation 
C)  role management 
D)  relationship formation

Question 13

Describe two important purposes that can be served by the establishment of group norms.

Accepted Answer

The establishment of group norms serves

Question 14

Cohesiveness refers to the amount of pressure exerted to keep the group together.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is the least important factor affecting group cohesiveness?

Accepted Answer

A)  size of the group 
B)  member similarity 
C)  type of work being done 
D)  facing a common enemy 
A)  size of the group 
B)  member similarity 
C)  type of work being done 
D)  facing a common enemy

Question 16

When cohesiveness is lost in large work groups, there is no way that it can be reestablished.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is NOT an individual conflict resolution strategy?

Accepted Answer

A)  Compromise 
B)  Avoidance 
C)  Confrontation 
D)  Accommodation 
A)  Compromise 
B)  Avoidance 
C)  Confrontation 
D)  Accommodation

Question 18

"Groupthink" refers to the situation where

Accepted Answer

A)  group members arrive at a consensus without a critical analysis. 
B)  a democratic vote is unanimous. 
C)  group members independently arrive at the same decision. 
D)  a group leader tells the others how to think. 
A)  group members arrive at a consensus without a critical analysis. 
B)  a democratic vote is unanimous. 
C)  group members independently arrive at the same decision. 
D)  a group leader tells the others how to think.

Question 19

Wanda and Bob both wanted to make their department's presentation at the next stockholders meeting. Bob gave in to Wanda's wishes because he wanted to maintain a good relationship with Wanda. Bob used which of the following conflict resolution strategies?

Accepted Answer

A)  Accommodation 
B)  Compromise 
C)  Collaboration 
D)  Avoidance 
A)  Accommodation 
B)  Compromise 
C)  Collaboration 
D)  Avoidance

Question 20

The main reason that cooperation is the rule rather than the exception in work settings is that

Accepted Answer

A)  people basically like to build positive work relationships. 
B)  it is often very difficult to achieve work goals alone. 
C)  most employees want to cooperate with each other. 
D)  people who work together eventually adopt the same goals. 
A)  people basically like to build positive work relationships. 
B)  it is often very difficult to achieve work goals alone. 
C)  most employees want to cooperate with each other. 
D)  people who work together eventually adopt the same goals.

While cohesive groups are usually more satisfied than noncohesive groups, they are not necessarily more productive.

Groupthink generally occurs

Both competition and cooperation exist in all work groups.

Norms are rules that groups adopt governing appropriate and inappropriate behavior for members.

Ross just started a job with a new employer. According to the steps in organizational socialization, before he learns about the roles he and others play in the group and makes the transition to regular member, Ross must first

An example of autocratic decision making is when

Interindividual conflict arises when

Since opposites tend to attract, the more dissimilar the characteristics of group members, the more cohesive the group is likely to be.

The more quickly new employees become socialized, the less apt they are to be productive.

Autocratic decision making is advantageous because

In the __________ stage of organizational socialization, new workers begin to develop interpersonal relationships with other group members.

Describe two important purposes that can be served by the establishment of group norms.

Cohesiveness refers to the amount of pressure exerted to keep the group together.

Which of the following is the least important factor affecting group cohesiveness?

When cohesiveness is lost in large work groups, there is no way that it can be reestablished.

Which of the following is NOT an individual conflict resolution strategy?

"Groupthink" refers to the situation where

Wanda and Bob both wanted to make their department's presentation at the next stockholders meeting. Bob gave in to Wanda's wishes because he wanted to maintain a good relationship with Wanda. Bob used which of the following conflict resolution strategies?

The main reason that cooperation is the rule rather than the exception in work settings is that

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters

Exam 12: Group Processes in Work Organizations

While cohesive groups are usually more satisfied than noncohesive groups, they are not necessarily more productive.

Groupthink generally occurs

Both competition and cooperation exist in all work groups.

Norms are rules that groups adopt governing appropriate and inappropriate behavior for members.

Ross just started a job with a new employer. According to the steps in organizational socialization, before he learns about the roles he and others play in the group and makes the transition to regular member, Ross must first

An example of autocratic decision making is when

Interindividual conflict arises when

Since opposites tend to attract, the more dissimilar the characteristics of group members, the more cohesive the group is likely to be.

The more quickly new employees become socialized, the less apt they are to be productive.

Autocratic decision making is advantageous because

In the __________ stage of organizational socialization, new workers begin to develop interpersonal relationships with other group members.

Describe two important purposes that can be served by the establishment of group norms.

Cohesiveness refers to the amount of pressure exerted to keep the group together.

Which of the following is the least important factor affecting group cohesiveness?

When cohesiveness is lost in large work groups, there is no way that it can be reestablished.

Which of the following is NOT an individual conflict resolution strategy?

"Groupthink" refers to the situation where

Wanda and Bob both wanted to make their department's presentation at the next stockholders meeting. Bob gave in to Wanda's wishes because he wanted to maintain a good relationship with Wanda. Bob used which of the following conflict resolution strategies?

The main reason that cooperation is the rule rather than the exception in work settings is that

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters