Question 1

A work group is two or more individuals engaged in social interaction for the purpose of achieving a goal.

Accepted Answer

A) True 
 B)False

Question 2

Group polarization involves

Accepted Answer

A)  groups making decisions that are more extreme than those of individuals. 
B)  groups making decisions that are less extreme than those of individuals. 
C)  groups becoming more cohesive as discussion continues. 
D)  group members working together to prevent groupthink. 
A)  groups making decisions that are more extreme than those of individuals. 
B)  groups making decisions that are less extreme than those of individuals. 
C)  groups becoming more cohesive as discussion continues. 
D)  group members working together to prevent groupthink.

Question 3

Work groups in organizations

Accepted Answer

A)  may form to develop and maintain social relationships. 
B)  are necessarily always work-related goals. 
C)  do not involve social interaction. 
D)  are always formed by formal organizational actions. 
A)  may form to develop and maintain social relationships. 
B)  are necessarily always work-related goals. 
C)  do not involve social interaction. 
D)  are always formed by formal organizational actions.

Question 4

One positive outcome of conflict is stimulation of creativity and innovation in work groups.

Accepted Answer

A) True 
 B)False

Question 5

Teams that have complete responsibility for whole tasks, products, or service lines are called

Accepted Answer

A)  self-managing work teams. 
B)  quality circles. 
C)  complete teams. 
D)  task-focused teams. 
A)  self-managing work teams. 
B)  quality circles. 
C)  complete teams. 
D)  task-focused teams.

Question 6

Describe the individual conflict resolution strategies identified by Thomas (1976, 1992).

Accepted Answer

Thomas (1976, 1992) identified five indi

Question 7

For a cohesive group to be productive,

Accepted Answer

A)  members must be very dissimilar. 
B)  cohesiveness must be unrelated to work. 
C)  groups must have strong work-related norms. 
D)  None of the above 
A)  members must be very dissimilar. 
B)  cohesiveness must be unrelated to work. 
C)  groups must have strong work-related norms. 
D)  None of the above

Question 8

The Clara Dress Co. has developed a new team of six professionals. This team would likely be most effective in which of the following tasks?

Accepted Answer

A)  sewing pockets on skirts and dresses 
B)  reorganizing the entire product line and planning a new advertising campaign 
C)  supervising line workers 
D)  The team would be equally effective in all of the above tasks. 
A)  sewing pockets on skirts and dresses 
B)  reorganizing the entire product line and planning a new advertising campaign 
C)  supervising line workers 
D)  The team would be equally effective in all of the above tasks.

Question 9

The use of teams in U.S. organizations is actually declining.

Accepted Answer

A) True 
 B)False

Question 10

Conflict occurs among individuals and groups when

Accepted Answer

A)  the people conform to different norms. 
B)  the individuals lack communications skills. 
C)  the conflicting parties have incompatible goals. 
D)  people do not have a clear understanding of goals. 
A)  the people conform to different norms. 
B)  the individuals lack communications skills. 
C)  the conflicting parties have incompatible goals. 
D)  people do not have a clear understanding of goals.

Question 11

Management at XYZ company is considering a new product line that requires expertise that the current engineering group does not have. As a result, the engineering group sees management as a threat. Such perceptions of management as the enemy can lead to

Accepted Answer

A)  decreased cohesiveness in the work group. 
B)  increased cohesiveness and lower organizational commitment. 
C)  disruption in achieving goals. 
D)  more commitment to organizational goals. 
A)  decreased cohesiveness in the work group. 
B)  increased cohesiveness and lower organizational commitment. 
C)  disruption in achieving goals. 
D)  more commitment to organizational goals.

Question 12

Which of the following conflict resolution strategies results in a win-win situation?

Accepted Answer

A) collaboration 
B)  compromise 
C)  avoidance 
D)  accommodation 
A) collaboration 
B)  compromise 
C)  avoidance 
D)  accommodation

Question 13

Conflict between two individuals in a group is called

Accepted Answer

A)  intraindividual conflict. 
B)  intragroup conflict. 
C)  intergroup conflict. 
D)  interindividual conflict. 
A)  intraindividual conflict. 
B)  intragroup conflict. 
C)  intergroup conflict. 
D)  interindividual conflict.

A work group is two or more individuals engaged in social interaction for the purpose of achieving a goal.

Group polarization involves

Work groups in organizations

One positive outcome of conflict is stimulation of creativity and innovation in work groups.

Teams that have complete responsibility for whole tasks, products, or service lines are called

Describe the individual conflict resolution strategies identified by Thomas (1976, 1992).

For a cohesive group to be productive,

The Clara Dress Co. has developed a new team of six professionals. This team would likely be most effective in which of the following tasks?

The use of teams in U.S. organizations is actually declining.

Conflict occurs among individuals and groups when

Management at XYZ company is considering a new product line that requires expertise that the current engineering group does not have. As a result, the engineering group sees management as a threat. Such perceptions of management as the enemy can lead to

Which of the following conflict resolution strategies results in a win-win situation?

Conflict between two individuals in a group is called

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters

Exam 12: Group Processes in Work Organizations

A work group is two or more individuals engaged in social interaction for the purpose of achieving a goal.

Group polarization involves

Work groups in organizations

One positive outcome of conflict is stimulation of creativity and innovation in work groups.

Teams that have complete responsibility for whole tasks, products, or service lines are called

Describe the individual conflict resolution strategies identified by Thomas (1976, 1992).

For a cohesive group to be productive,

The Clara Dress Co. has developed a new team of six professionals. This team would likely be most effective in which of the following tasks?

The use of teams in U.S. organizations is actually declining.

Conflict occurs among individuals and groups when

Management at XYZ company is considering a new product line that requires expertise that the current engineering group does not have. As a result, the engineering group sees management as a threat. Such perceptions of management as the enemy can lead to

Which of the following conflict resolution strategies results in a win-win situation?

Conflict between two individuals in a group is called

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Leadership

Influence, Power, and Politics

Organizational Structure, Culture, and Development

Filters